Imperial Chrysler Dodge Jeep Ram - Service Center
Mendon, MA
64 Reviews of Imperial Chrysler Dodge Jeep Ram - Service Center
I can’t say enough good things about Ed Kelly. He was great to work with and Imperial is worth the trip for anyone looking for a car. Paul in Service also went above and beyond. The Imperial facility i great to work with and Imperial is worth the trip for anyone looking for a car. Paul in Service also went above and beyond. The Imperial facility is massive and the large inventory is impressive. Visiting it is a great experience. I’ll definitely be buying my next Jeep from Ed and I have already told others in the market to reach out to him as well. More
I have a few cars that I take for service at Imperial's Jeep dealership. The last two times I was there I dealt with Mike. Very outgoing, caring, remembers who you are, just overall nice guy (funny too). Jeep dealership. The last two times I was there I dealt with Mike. Very outgoing, caring, remembers who you are, just overall nice guy (funny too). I don't typically write reviews, but Mike is like an old friend greeting you as soon as you walk in. He really cares and goes above and beyond to make sure you're taken care of. More businesses should have people like Mike... a class act!!! More
Just had another great experience at Imperial Jeep service. Mike Costello was fantastic. He always takes a personal interest in making sure you leave there happy and satisfied with the service you rec service. Mike Costello was fantastic. He always takes a personal interest in making sure you leave there happy and satisfied with the service you received. The guys in service also did a great job of getting my car in and out in a timely manner and put extra effort into figuring out my service issues. I highly recommend Mike and Imperial Jeep Service. More
I had an appointment on Saturday, 6/5 to have my car serviced and to have a noise evaluated. I worked with Paul Sullivan in the Service Department who was awesome!! He called me to let me know that th serviced and to have a noise evaluated. I worked with Paul Sullivan in the Service Department who was awesome!! He called me to let me know that the brakes were changed but the suspicious noise was still there. He explained everything so I could understand what the issue was and he expedited the additional repair so I had my car back the same day. More
I bought a used 2019 Dodge Ram. I have returned twice for service in the past four months. The service Reps and mechanics have been great. They have been nice, polite, understanding and have covered all part service in the past four months. The service Reps and mechanics have been great. They have been nice, polite, understanding and have covered all parts and service 100 %. Service Rep, Paul Sullivan, has been extremely helpful in making sure all my needs and request have been fulfilled. I found a great used truck. Absolutely five STARS. More
Paul Sullivan Jr in the Jeep service department was excellent to deal with. He helped with my problem and the technicians performed well - Happy Customer! excellent to deal with. He helped with my problem and the technicians performed well - Happy Customer! More
I am very pleased with my experience at imperial and big thanks to Bill Ott for taking the time to walk me through things and explain them. It’s nice to have a knowledgeable staff that cab make sense of a s thanks to Bill Ott for taking the time to walk me through things and explain them. It’s nice to have a knowledgeable staff that cab make sense of a situation and really want to help you out. More
Bill Ott was extremely help full will always ask for him for my service needs. Would not service anywhere else, he is very knowlagable about the dodge jeep chrysler products. for my service needs. Would not service anywhere else, he is very knowlagable about the dodge jeep chrysler products. More
Work with Bill Ott, was very helpful and friendly. Figured out my electrical problem same day! Still under warranty so there was no charge. Couldn't be happier! Figured out my electrical problem same day! Still under warranty so there was no charge. Couldn't be happier! More