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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,107 reviews
May 18, 2022
If you're in the market for a new or used vehicle, I would go see Andy Clair at Imperial Chrysler. He has been nothing but helpful and has gone above and beyond in making the process as smooth as possi would go see Andy Clair at Imperial Chrysler. He has been nothing but helpful and has gone above and beyond in making the process as smooth as possible. This is the second time in a row I have had the pleasure of having him as my salesman and my next vehicle after this will be through him! More
by brian_dean
Employees Worked With
May 09, 2022
I looked everywhere for the Cherokee and found what I liked at Imperial Jeep. Besides finding the vehicle, I want to say, my salesman, Lou Carvalho was who I worked with. His friendliness, professional liked at Imperial Jeep. Besides finding the vehicle, I want to say, my salesman, Lou Carvalho was who I worked with. His friendliness, professionalism, knowledge of the vehicle, and all around experience was top notch, A1++++ and extremely pleasant. I highly recommend both the dealership and Lou for your next buying experience. You we be extremely pleased with the experience! More
by MMO
Employees Worked With
Louis Carvalho
May 09, 2022
My salesperson, Lou Carvalho was extremely helpful, knowledgeable and friendly. He went above and beyond in explaining all of the features of the vehicles. I would highly recommend Lou Carvalho to work knowledgeable and friendly. He went above and beyond in explaining all of the features of the vehicles. I would highly recommend Lou Carvalho to work with when purchasing a vehicle. More
by km
Employees Worked With
Lou Carvalho
May 03, 2022
Khalil was great made the process very simple and easy. Super happy with my car and the service givin Super happy with my car and the service givin More
by Jonathanja195
Employees Worked With
May 03, 2022
Khalil was a great salesman he helped us find the perfect car for my wife. Highly recommend. car for my wife. Highly recommend. More
by nbaghdan
Employees Worked With
April 17, 2022
Bill Ott in service was absolutely outstanding and accommodating in helping me schedule a same day service appointment sqeezing me in to an already booked schedule. Exceptionally professional and fri accommodating in helping me schedule a same day service appointment sqeezing me in to an already booked schedule. Exceptionally professional and friendly helping me get my vehicle serviced that I had been unable to coordinate being overdue at least a month due to my work schedule getting in the way. I truly appreciate his kindness and friendly manner. Now that's A+ customer service that is hard to find anywhere in today's world, thank you. Al DiGregorio More
by Al DiGregorio
Employees Worked With
Bill Ott
April 04, 2022
Big thanks to Khalil Mansour with helping me with getting a car the fits me great. a car the fits me great. More
by nbaghdan
Employees Worked With
April 04, 2022
I usually hate buying a new car but Khalil made this painless and was just straight forward…. Would definitely recommend painless and was just straight forward…. Would definitely recommend More
by Nicole 612
Employees Worked With
