Imperial Chrysler Dodge Jeep Ram

Profesional staff doing an out standing jobs Karyen made the financial portion of our deal simple. She is a professional who goes out of her way to help customers. She exemplifies the outstanding Karyen made the financial portion of our deal simple. She is a professional who goes out of her way to help customers. She exemplifies the outstanding employee attitude at Imperial. She was easy to work with and spent the time to explain the entire transaction for us. Rick was very helpful in helping us find the right car.Rick spent a lot of time with us to help us decide on the type of car that we were looking for. He showed us exactly what we wanted to see. He went out of his way to find the exact location of the car and bring it around for us. Rick was able to answer all our questions. More

2012 Challenger RT purchase The folks at Imperial worked with us on matching our needs and budget. We rec'd a very fair trade-in for the 2006 Dodge Charger Daytona. All the Sal The folks at Imperial worked with us on matching our needs and budget. We rec'd a very fair trade-in for the 2006 Dodge Charger Daytona. All the Sales folks including the Internet Sales Mgr (Harry Johnson) and our Salesman (Ed Kelly) treated us with the utmost respect and were very helpful. We got a great deal and are very happy so far. Imperial's Finance Mgr (Karyn Ingram) worked close with banks to find us the lowest cost financing possible and also provided us lots of good insights into the overall process. This makes the 6th vehicle that we've purchased from Imperial. We look forward to our next one! More

The right way to sell a car!!! Ed Kelly was by far... the BEST sales person we've ever had! He was friendly, knowledgeable and attentive to our needs. This was our first visit to Ed Kelly was by far... the BEST sales person we've ever had! He was friendly, knowledgeable and attentive to our needs. This was our first visit to Imperial and we were looking for a new dealership to 'call our own'. While we checked out multiple other dealerships, we were extremely impressed with Ed and his ability to address our needs. Ed was very patient as we checked out the huge selection of Jeeps and answered our questions honestly. Ed clearly understands the right way to sell a vehicle and how to retain a customer!! Ed made us feel like family and followed up a number of times to ensure all concerns were addressed. He is the reason we will purchase our next vehicle(s) from Imperial. Once we decided on the Jeep we wanted to purchase, we worked with Karyn Ingram to complete all necessary paperwork. Karyn is truly a professional in her field and extremely knowledgeable. Karyn made sure we had the information we needed in order to make the best decisions for us (such as warranty). All paperwork was thoroughly explained before signing. We would highly recommend Ed Kelly and this dealership to our friends and family. Steve & Jody Houghton More

buying Hard Rock. Most friendliness sales person I met. She was excellent all the time. Even it is so far from my home (65Miles) I was there three times in month... Most friendliness sales person I met. She was excellent all the time. Even it is so far from my home (65Miles) I was there three times in month... More

Great car buying experience! Frank was a great salesman. He was friendly, knowledgeable and straight forward with us. Definitely ask for Frank if you go to Imperial Chrysler. Kary Frank was a great salesman. He was friendly, knowledgeable and straight forward with us. Definitely ask for Frank if you go to Imperial Chrysler. Karyn in finance was a rock star! She educated us and told us all of our options and not just what was best for Imperial. I don't think we would have been able to make the purchase without Karyn's expertise, knowledge and friendliness. We will definitely make our next purchase at Imperial. Thank you Frank and Karyn for a great experience! More

A Miracle!!! When I walked into the dealership I was met by Andy who was very attentive to my needs. You see, my wife and I filed Chapter 7 bankruptcy in January When I walked into the dealership I was met by Andy who was very attentive to my needs. You see, my wife and I filed Chapter 7 bankruptcy in January and it was discharged on March 9th. A few days ago, I got into a car accident and my Dodge Journey was totaled. With a credit score of about 540 and being self employed, I didn't think I had a prayer of getting a replacement car. Boy, was I wrong. I was not only able to replace my 2013 Dodge Journey with 50k miles on it with a loan that was 11%, but Mike the business manager manged to get me a loan on a 2014 Dodge Journey with only 14k miles on it for 6.7% which made my payments drop about $100 per month. WOW, like I said a miracle!! Besides all that, I used to deal with Central Dodge in Norwood since it was a lot closer to my house in Dover, but after doing research online, checking out all the dealerships in eastern Mass, no other dealership came close to the inventory and prices that Imperial had. It was definitely worth the trip!! More

First Car I had a wonderful experience buying my first car. Rick Panorese was very helpful and I never felt pressured into buying something i didn't want. I wou I had a wonderful experience buying my first car. Rick Panorese was very helpful and I never felt pressured into buying something i didn't want. I would definitely recommend this dealership. More

Ourstanding Customer Service We had a great experience at Imperial. Josh was our salesman, he worked hard on the deal to make it happen. Even though he has been in the business a We had a great experience at Imperial. Josh was our salesman, he worked hard on the deal to make it happen. Even though he has been in the business a short time, he was very knowledgeable in the type of truck we wanted. He had quick answers to all of our questions. Mike in finance had us in, approved and paperwork done in about 20 minutes. Detailers did a great job, truck was prestine when we picked it up. Thanks Everyone!! More

Outstanding Proffesional Service at Imperial Jeep Jim Parsons and Ahmed Mourtada went over and above to help us with our first Jeep purchase! Also Karyn in financing did an excellent job in helping Jim Parsons and Ahmed Mourtada went over and above to help us with our first Jeep purchase! Also Karyn in financing did an excellent job in helping us with the transaction and took her time answering all our questions. She was very pleasant and didn't make us feel rushed through our process. Marc was excellent on the day we picked up our Jeep, explaining all the features that our Jeep has and got us rolling safely down the road home! Thank you all!! More

Great dealership!!!! I was fortunate to purchase a ram from imperial. From the beginning this was a teriffic experience. My salesman Mark DeToma worked amazingly hard to I was fortunate to purchase a ram from imperial. From the beginning this was a teriffic experience. My salesman Mark DeToma worked amazingly hard to make this deal happen. Mark went above and beyond to help me with my trade in and purchase. Mark was patient and understanding of my needs from start to finish. I am lucky to have had mark as my salesman. While my salesman was busy, Sharon Reed offered her help until Mark was completed with his other customer. She was very nice. Karyn in finance was excellent, very smart and cool. She was incredibly knowledgeable and explained everything to me in a clear way. Jason Burt also helped me and he was great as well! Everyone at this dealership that I worked with was professional, prompt, and above all: very nice! Thanks Imperial! More