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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

April 30, 2016

Awesome experience Walked into imperial in search of a jeep wrangler, came across kevin de souza who was an excellent salesperson who answered all my question. Made the More

by Rorymaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin de souza
May 02, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Rorymaster: Thank you for your business and for taking the time to share your kind words about Kevin DeSouza and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Kevin DeSouza and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintance to us.

April 29, 2016

very pleased i went to imperial chrysler looking to buy a new car.i was greeted by Mark Detoma he was very pleasant and understanding of my needs. he showed me a c More

by happyone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark DeToma, Mike Walsh Jr
Apr 29, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear happyone: Thank you for your business and for taking the time to share your kind words about Mark DeToma and your experience at Imperial Chrysler Dodge Jeep Ram. Mark DeToma and the entire staff here at Imperial truly appreciate it. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely,' Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 23, 2016

EXCELLENT TRANSACTION SALES CONSULTANT JIM BURKE WAS OUTSTANDING IN EVERY WAY. BEST EXPERIENCE I EVER HAD AT A DEALERSHIP AND WOULD NOT HESITATE TO CALL HIM IF I NEED ANOT More

by ARTIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Walsh Jr
Apr 25, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Arte: Thank your for your business and for taking the time to share your kind words about Jim Burke and your experience at Imperial Chrysler Dodge Jeep Ram. Jim and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

April 22, 2016

Buying a car IS enjoyable I highly recommend Imperial Dealership. Dave Bertulli, recommended by a friend, made me feel comfortable from the start. He spent most of an afterno More

by luvmyjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bertulli
Apr 22, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Dave Bertullli and your experience at ImperialChrysler Dodge Jeep Ram. David and the entire staff here at Imperial truly appreciate it.. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 19, 2016

A Sales Experience Worth Writing About! I drove all the way from Vermont to this dealership in Massachusetts because I was able to negotiate the best price, by far, compared to anywhere else More

by StanT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Apr 20, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Stan T: Thank you for your business and for taking the time to share your kind words abount Ed Kelly and your experience at Imperial Chrysler Dodge Jeep Ram. Ed Kelly and the staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I Hope you will refer your family, friends, colleagues, and acquaintances to us.

April 05, 2016

I never knew there was a "jeep wave "! My husband and I had the pleasure of meeting Ahmed Mourtada who helped us with our car buying experience. He was especially personable and you can tel More

by Wasabi33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walsh Jr, Ahmed Mourtada
Apr 06, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Wasabi33: Thank you for your business and for taking the time to share your kind words about Ahmed Mourtada and your experience at Imperial Chrysler Dodge Jeep Ram . AAhmed and the entire staff here at Imperial truly appreciate it. Enjoy the WAVE.... Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and colleagues to us.

March 31, 2016

AWESOME SERVICE Very professional and very clean and smooth transaction. I love my new car, they made the visit so pleasant that I would return when i get to change m More

by Adaniells27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark DeToma
Apr 06, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Adaniells27: Thank you for your business and for taking the time to share your kind words about Mark DeToma and your experience at Imperial Chrysler Dodge Jeep Ram. Mark and the entire staff here at Imperial truly appreciate. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 30, 2016

Great experience I went into the dealership looking for a used car in my price range and Rick ended up finding me a new one for less. I am now a owner of a new Chrysle More

by buddy355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Panorese, Mike Walsh Jr
March 25, 2016

Great service I am recently new to the market . When I arrived at the dealership I was greeted by Matt roushia. I told him I was just looking around. And was in the More

by Bostonsportsfan10
Recommend Dealer
Yes
Employees Worked With
Matthew Roushia
Apr 13, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Bostonsportsfan10: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Matt Roushia, and the team at Imperial Chrysler Dodge Jeep Ram. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 23, 2016

Mark DeToma was an excellent salesperson he put me into a car that fit my needs. The whole process was very speedy. Felt like he really wanted to help me More

by Nick4442000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark DeToma
Apr 08, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Nick4442000: Thank you for your business and for taking the time to share your kind word about Mark DeToma and your experience at Imperial Chrysler Dodge Jeep ram. Mark and the entire staff here at Imperial truly appreciate it. Sincerely,' Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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