Imperial Chrysler Dodge Jeep Ram

great team of guys never been there sales team was great trying to get me the payment i needed to be in honest people i thanks very much! mike ! never been there sales team was great trying to get me the payment i needed to be in honest people i thanks very much! mike ! More

Excellent experience and great communication! I found the Dodge Durango I wanted on the Imperial Cars website. When I went to the dealership, Ahmed Mourtada greeted me in the lot. His honest and n I found the Dodge Durango I wanted on the Imperial Cars website. When I went to the dealership, Ahmed Mourtada greeted me in the lot. His honest and no pressure sales approach was very refreshing. Ahmed kept in constant contact with me throughout the entire decision making and buying process. He is a knowledgeable salesman and I highly recommend working with him. After buying the vehicle, we wanted a few minor issues taken care of (license plate bulb, cabin air filter, etc.). We brought it in to the service dept. and Mike Walsh Sr. took fantastic care of all our concerns. My husband has worked in the automotive business for many years and is a very tough customer, even he was impressed with Mike Walsh Sr. From start to finish, a very positive experience and I look forward to doing business with them again. More

First Class all the way I have had the pleasure to work with Jim Parsons and the service staff at the Imperial Chrysler service department for several years now. Simple conc I have had the pleasure to work with Jim Parsons and the service staff at the Imperial Chrysler service department for several years now. Simple concept; treat the customer like you'd treat a family member. And that's what they do. I couldn't be happier and it's one of the main reasons why I buy my vehicles for my family and my business through Imperial. More

Impressed with my experience When we arrived, we wanted to look around by ourselves without the swarm of salesmen coming out. I must say, we did not experience any pressure at Im When we arrived, we wanted to look around by ourselves without the swarm of salesmen coming out. I must say, we did not experience any pressure at Imperial. We were able to look around at our leisure. Once we were ready a salesman was there to help! We were particularly impressed with our test drive with our salesman Bill Shaw. He didn't just take us out for a ride he let us experience the different comfort and driving features of the Jeep Patriot. He allowed us to test the ruggedness, pickup on hills, turns etc. It helped in our decision to purchase this particular model. Also, he spent the day with us helping us make our decision and final purchase. The sales manager David Mello was very helpful and very personable making us feel more comfortable and at ease during this "stressful" time for me :) More

Dodge Charger Scat Pac Mark was easy to talk to and he was patient with me when I put my order in for the scat pac. I never felt rushed. Mark was easy to talk to and he was patient with me when I put my order in for the scat pac. I never felt rushed. More

Fantastic Sales Rep. Recently, I have been on the search for a new Jeep Wrangler. I was referred to Ed Kelly. Ed had excellent communication and a tireless effort to hel Recently, I have been on the search for a new Jeep Wrangler. I was referred to Ed Kelly. Ed had excellent communication and a tireless effort to help me in my search. He always returned voice mails or texts, promptly. A no pressure experience! He is a typical New Englander, whose character is solid and genuine. I appreciate all his effort he put forth. He is a very helpful person and based on my experience I recommend him without hesitation. I encourage anyone who is in the beginning, middle, or close to a deal with a new car with someone else give Ed a chance. Quite frankly, he is a tremendous asset to have on your side while going through the vehicle buying process! More

Excellent experience all around!!! Our salesman Bill Shaw listened to everything that we were looking for in a vehicle. He found us exactly what we were looking for in our 2016 Jeep Che Our salesman Bill Shaw listened to everything that we were looking for in a vehicle. He found us exactly what we were looking for in our 2016 Jeep Cherokee Sport! We love it Bill has been the best salesman we have ever dealt with and this is our 5th vehicle purchase! Imperial Chrysler Dodge Jeep Ram was also a great place to purchase a vehicle as I have purchased my last 2 vehicles from them. The atmosphere is always warm and welcoming and the staff is always friendly. They really go out of their way to make sure that you are happy with the car before you drive off the lot! More

Imperial jeeps This weekend I looked at imperial for a new Jeep. Kevin de Souza was the employee who helped me. He was patient and very knowledgeable about the diffe This weekend I looked at imperial for a new Jeep. Kevin de Souza was the employee who helped me. He was patient and very knowledgeable about the different cars. If he didn't know the answer to one of my questions he would look it up for me and find out. Overall, I had a positive experience at imperial and will be back soon to buy my car. More

Fantastic I had the best time finding a car they were really helpful and knew exactly what they were talking about very friendly and helped us get the car we wa I had the best time finding a car they were really helpful and knew exactly what they were talking about very friendly and helped us get the car we wanted for the price we needed great great people that We worked with More

Timing Cover leakage repair on my Town & Country. The repair required that I leave the car overnight (last night) and Jim arranged a rental car for me since I live about 20 miles away. I explained tha The repair required that I leave the car overnight (last night) and Jim arranged a rental car for me since I live about 20 miles away. I explained that I needed the car before 2:00 the next day and Jim Parsons said he would try to get it done by then. I received a call this morning about 9:00 and was told the car was ready. I am impressed with the consideration and follow through. My experience with Imperial from when I purchased the car to now has been excellent, friendly and thorough. When I bought the car, they sold me an extended warranty that has paid for itself. The first thing that is done when repairs are required is a check of my warranty by Jim or one of his people. Not only is the service of the highest quality but knowing that Service Advisor is always looking out for my best interest is something that I value. Imperial has gone beyond in all of my dealings with them. More