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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

November 18, 2016

new vehicle purchase chrysler 200 great place to do business they listen to what your needs are and they deliver the sales person Frank Dumas followed it thru made sure I was taken ca More

by gerryf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
November 18, 2016

Top notch professionalism Was recommended highly to both Imperial and especially Ed Kelly. Both did not disappoint. Ed was able to help me navigate through my needs and wants i More

by J Gate
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
November 02, 2016

Amazing! My experience here was great! From the moment I walked in and talked to Kevin I knew I was walking out with a car! He was able to meet my personal nee More

by tarik
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Kevin DeSouza
November 02, 2016

Excellent customer service in sales department All of the employees that we dealt with at Imperial Chrysler were helpful and friendly, especially our salesman Mark DeToma. Mark provided personal at More

by Seahawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark DeToma
October 30, 2016

Excellent service from salesman! I bought my Dodge Journey from Mr Frank Dumas at this dealership a while ago. I was having some trouble with my windshield fogging. I went back to the More

by Happygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
October 27, 2016

Everyone very helpful and professional. I recently bought a SUV from Imperial. Jim Parsons and Al Antolini were excellent. They were patient and answered all my questions in a very professi More

by Small SUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Parsons , Al Antolini
October 19, 2016

Mark Detoma is awesome Two vehicles an best experience with both buys ,Mr Detoma your a wonderful sales person I would recommend you/imperial to all an I have thank you ver More

by Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark DeToma
October 17, 2016

Very happy with the process and the salesmen I dealt with! I recently purchased a used ford edge from imperial this past weekend. I originally went to the dealer to look at a grand cherokee but it was just out More

by DanShanahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Awad, Edward Kelly
October 12, 2016

Mark was excellent! Exceptional service and professionalism Mark was immediately receptive to my needs. He worked quickly and provided thorough explanations of the lease terms. I was extremely happy with mark a More

by Stefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark DeToma, Mike Walsh Jr
October 10, 2016

2016 Ram 1500 Purchase I have had many dealings with this dealership over the past few years and the seem to always work out a deal for us. Our latest purchase of a 2016 Ra More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Walsh Jr, Edward Kelly
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