Imperial Chrysler Dodge Jeep Ram

Service Jim Parsons,once again, has gone out of his way to make this experience pleasurable. He not only is available to answer questions but makes the servic Jim Parsons,once again, has gone out of his way to make this experience pleasurable. He not only is available to answer questions but makes the service easy and quick. Anytime I have a question, I know I can call Jim for help. More

Lexus level service I have driven a Lexus for 15 years. One of the reasons I was a repeat Lexus customer was the service department and how well I was treated and their I have driven a Lexus for 15 years. One of the reasons I was a repeat Lexus customer was the service department and how well I was treated and their level of customer service. I had no reason to worry. From the inside entrance, the greeting, good communication and a quick turnaround it was a great experience. I miss the free car wash, but now that I'm not paying for Lexus service I can afford to pay for my own car wash. More

THE BEST SERVICE EVER Last Thursday (12/8/16) I called and spoke with Chris Gates regarding information on a new auto. He got back to me with all of the information I requ Last Thursday (12/8/16) I called and spoke with Chris Gates regarding information on a new auto. He got back to me with all of the information I requested. Later on that evening we came in, met with Chris and bought the new 2017 Chrysler Pacifica. Chris gave us the BEST SERVICE EVER, he was very knowledgeable, courteous and pleasant to deal with and went through without a hitch. We drove away with the new auto that same day!! I believe he stayed much past his time at night for us, considering he had young ones at home waiting for him. I would highly recommend Chris to anyone looking for a new or even used auto. More

I will never go anywhere else but here! Last Saturday I visited this dealership in hopes of buying a new vehicle. I never thought it was possible to drive away that same day in a brand new Last Saturday I visited this dealership in hopes of buying a new vehicle. I never thought it was possible to drive away that same day in a brand new vehicle!!! I went in with a bit of a complicated situation, credit wasn't so great and was upside down on my old vehicle that had so many problems and I still had a loan on it! I walked in and was greeted by my salesman Chris Gates, I highly recommend him to anyone looking for a vehicle! I never once felt pressured into buying a vehicle! We sat down and chatted about what I was looking for and talked about my situation before even going on the lot! Chris was very knowledgeable and answered every question and concern that I had. He was very patient with me and worked so hard to get me into the car I wanted, for the price I could afford!!! Also the finance manager Rami Awad was absolutely amazing! He got on the phone with the bank I had my old car loan with and took care of that for me! He also went back and forth with different banks for a couple hours to ensure I got the best rate I could! I walked into this dealership sat am stressed out, and worried that my car was going to die and that I wouldn't be able to afford a new one and because of these 2 men I drive out in a brand new reliable and affordable vehicle and it's like a breath of fresh air! Without a doubt the best experience I've ever had buying a car! More

The Best Experience 2017 Jeep Wrangler Unlimited 75th Anniversary. I had started to do research on a new vehicle. I wasn't sure exactly what i wanted but i 2017 Jeep Wrangler Unlimited 75th Anniversary. I had started to do research on a new vehicle. I wasn't sure exactly what i wanted but i had narrowed it to the Jeep brand. Upon arriving to the dealership i had met a very nice man, Joel Cohen. We walked the lot together and looked at various jeeps. It was a toss up between the Grand Cherokee or the 4dr Wrangler(ended up choosing the Wrangler 4dr) Joel was so friendly,informing and Welcoming. I felt like he was family from the start. It wasn't just about the Sale of a car. We talked car,families,hobbies and lifestyles. At Imperial i received Imperial service! Joel informed me of all the features the Jeep had to offer as well as performance, upgrades, safety and the 4x4 system. The specific jeep i wanted had to be ordered(2017 models we just starting to come out)Joel explained the process in detail about ordering a vehicle. 6-8 week delivery for this model. The best price was offered up front and i was happy with the offer on my trade-in. Long story short, My Jeep wrangler 4dr had arrived. I love everything about it. Joel showed me all the features and also paired my phone to the Bluetooth. If your looking for a smart, informing genuine salesman, look no further. Go see Joel! From start to finish, the entire process was just what i imagined. The last thing Joel had said to me before i left the dealership with my new Jeep was to ,"have fun" I will continue purchasing my All my cars from Imperial! More

Simple, easy, fantastic value and service So my son lives out of state and while visiting him, he asked if we could look for a new jeep. We went to a local Jeep dealer, and were given a price, So my son lives out of state and while visiting him, he asked if we could look for a new jeep. We went to a local Jeep dealer, and were given a price, lease payment, and a test drive. The following weekend, I brought him to Imperial Jeep, where Jim helped us, and it was night and day difference. So much knowledge, respect, and comfort, it was a completely different feel. Plus, they had the right Jeep, with the right options, at a much better price and deal. Not a lot of back and forth, just an excellent price and overall good feeling. Mike Penner and JP took the time to make sure we understood the great value, and that we were pleased with the entire transaction. More

Great service-felt that my needs were put first I was looking to upgrade from our tiny Toyota Matrix to something larger. I went in thinking I wanted a Dodge Journey and left with a Grand Caravan w I was looking to upgrade from our tiny Toyota Matrix to something larger. I went in thinking I wanted a Dodge Journey and left with a Grand Caravan with more features and for the same price. I was extremely happy with our salesman, Mark Detoma. He was knowledgeable and didn't try to upsell me. I felt that my needs were put first and that I was in good hands. Very trustworthy. My credit isn't very good and Mark worked hard to get everything handled. Everything went smoothly and I am extremely happy with my purchase. I would highly recommend this dealership and specifically Mark Detoma. More

Very Positive Experience This was a very positive experience in the purchasing of my new Chrysler Pacifica. I was very fortunate to have had Rick Panorese as the salesman who This was a very positive experience in the purchasing of my new Chrysler Pacifica. I was very fortunate to have had Rick Panorese as the salesman who sold me my car. He answered all of my questions and explained everything on the operation of the car. The one thing that turns me off when considering a purchase of this size is being pressured to make the deal. Rick exerted no pressure and spent a lot of time with me and took me through the process with the Credit Manager. I would highly recommend Imperial as the place to go if you are looking for a car and would definitely recommend that Rick is the person to ask for. More