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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

January 31, 2017

Super Staff, upfront and truthful Imperial Chrysler Dodge Jeep Ram service was excellent . The minute we walked in they were very helpful. Frank Dumas helped us find the right truck we More

by Rick F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Awad, Frank Dumas
January 29, 2017

Love my Challenger! Chris at Imperial sold me a white Dodge Challenger and it was exactly what I was looking for. The whole experience was smooth and Chris was friendly a More

by Wjb0423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gates
Jan 30, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Dear wjb0423: Thank you for your business and for taking the time to share your kind words about Chris Gates and your experience at Imperial Chrysler Dodge. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaitances to us.

January 28, 2017

Exceptional Mark Detoma was on top of his game! I was visiting from out of state when I started to have some problems with my car. The work was under a recall. He More

by Tammy Clingenpeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark DeToma
Feb 21, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 28, 2017

Go see Jim Burke at Imperial Chrysler! Jim Burke was amazing and extremely helpful. He never pressured us and fit or needs with a great car within that budget we were working with. He answ More

by jbrew31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Walsh, Dave Mello
Jan 30, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Dear jbrew31: Thank you for your business and for taking the time to share your kind words about Jim Burke and Dave Mello. Jim and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

January 26, 2017

Great Overall Experience. Tim and the Gang were tremendous Met with Tim on Saturday just to test drive a couple of Jeep Wranglers that Imperial had on the lot. Tim treated us like he knew us for a long time. More

by Hans H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walsh- Finance, Dave Mello, Tim Stein
Jan 30, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Dear HansH: Thank you for your usiness and for taking the time to share your kind words about Tim and your experience at Imperial Chrysler Dodge Jepp. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hpe you will refer your family, friends, colleagues and acquaintances to us.

January 20, 2017

my experience I went to Imperial Chevrolet a few weeks ago to look at one specific car and I met a salesman named Frank Dumas. Frank and I hit it off right away he More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
Jan 30, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Joe: Thank you for your business and for taking the time to share your kind words about Frank Dumas and your experience at Imperial Cars. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your friends, family, colleagues, and acquaintances to us.

January 18, 2017

Refreshing Dealing with Mr. Tim Stein as our salesperson was a pleasurable experience. Tim was very informative and was willing to go with my lead as a buyer. More

by The Decaturs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stein
Jan 30, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

The Decaturs: Thank you fo the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Tim Stein and the team at Imperial Chrysler Dodge Jeep. We take great pride in delivering a stress free buying experience. Please do not hesitate to reach out to us if er can be of any asssistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 13, 2017

Great service experience. I brought my car in to have a small amount of work done. Bill was my service rep, he was very professional and everything was done quickly and without More

by klancenet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ott
Jan 30, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Dear klancenet: Thank you for your business and for taking the time to share your kind words about Bill Ott and your experience at Imperial Chrysler Dodge Ram Jeep. Bill Ott and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram Jeep The best compliment we can receive is a referral. I hope yu will refer your family, friends, colleagues, and acquaintances with us.

January 10, 2017

Wonderful customer service It was a total pleasure dealing with Matt Roushia in the purchase of our vehicle. He was very professional, forthright, and easy to talk to. We feel More

by Peter & Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Roushia
Jan 31, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Peter and Linda: Thank you for your business and for taking the time to share your kind words about Matt Roushia and your experience at Imperial Chrysler Dodge Ram Jeep Matt and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to to us.

January 02, 2017

December 2016 Luis was very helpful throughout my entire process. He even went beyond selling the car and helped to take the racks of my trade in car. Thank you, More

by L Lecuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Allende
Jan 31, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Dear L.Leecuyer: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Luis Allende and the team at Imperial Chrysler. We take great pride in delivering a satress free buying experience. Please do not hesitate to reach out to us if wee can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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