Imperial Chrysler Dodge Jeep Ram
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Super Staff, upfront and truthful Imperial Chrysler Dodge Jeep Ram service was excellent . The minute we walked in they were very helpful. Frank Dumas helped us find the right truck we Imperial Chrysler Dodge Jeep Ram service was excellent . The minute we walked in they were very helpful. Frank Dumas helped us find the right truck we were looking for. There was no pressure , upfront pricing was explained to us in great detail. The finance person Rami Awad was very informative and went over every last detail . Frank was one of the best salespersons we had ever worked with . Bought the truck on Saturday, picked it up on Wednesday and in between Frank called us and updated us everyday . A great experience . Frank gets 10 stars !! More
Love my Challenger! Chris at Imperial sold me a white Dodge Challenger and it was exactly what I was looking for. The whole experience was smooth and Chris was friendly a Chris at Imperial sold me a white Dodge Challenger and it was exactly what I was looking for. The whole experience was smooth and Chris was friendly and helpful, and the best part was when I drove off in my dream car the next day! I highly recommend Chris for anyone looking to buy a new car. More
Exceptional Mark Detoma was on top of his game! I was visiting from out of state when I started to have some problems with my car. The work was under a recall. He Mark Detoma was on top of his game! I was visiting from out of state when I started to have some problems with my car. The work was under a recall. He said he could talk to his service department and see what could be done. Well, guess what, they had the car in and fixed and ready for me to finish my vacation and travel home again! They were all very friendly and helpful. Thank you Mark DeToma for going above and beyond. More
Go see Jim Burke at Imperial Chrysler! Jim Burke was amazing and extremely helpful. He never pressured us and fit or needs with a great car within that budget we were working with. He answ Jim Burke was amazing and extremely helpful. He never pressured us and fit or needs with a great car within that budget we were working with. He answered all our questions in a timely manner. In addition, the staff is friendly and work well together too. Mike Walsh (in finance) was great as well. He walked us through the entire process step by step. Top to bottom, the team at Imperial Chrysler is top notch. I recommend them to anyone looking for a vehicle. Dave Mello was very helpful too. Mike presented us with a gift card(on behalf of him and Jim) to The Diner on site to go and have a nice lunch with my oldest daughter while they did all the work on the car deal. It was nice to enjoy a great meal with my daughter (rather than wait in the lobby area).Once again... Go see Jim at Imperial Chrysler and he will take care of you. More
Great Overall Experience. Tim and the Gang were tremendous Met with Tim on Saturday just to test drive a couple of Jeep Wranglers that Imperial had on the lot. Tim treated us like he knew us for a long time. Met with Tim on Saturday just to test drive a couple of Jeep Wranglers that Imperial had on the lot. Tim treated us like he knew us for a long time. He treated us like we were in his home. I couldn't be happier. I came right out and told him I wasn't looking to purchase today. I just wanted to test drive and start the learning process. I left that day feeling that I had a wonderful experience. There was no pressure. Tim understood all of my needs and concerns. I couldn't be more impressed with my initial experience so I went back two days later to finalize the deal. The entire time in between we spoke via text. He worked on getting me into the price range and deal I was hoping for. We ended up stepping up in trim level all due to his no pressure, friendly, pleasant attitude. I did not once feel like I wasn't the customer. Dave Mello, Sales Manager, and Mike Walsh in Finance were awesome to meet and work with as well. I will definately go out of my way to have my vehicle serviced at this dealership even though it is in the complete opposite direction of my daily commute. The entire facility was pleasant, friendly and clean. More
my experience I went to Imperial Chevrolet a few weeks ago to look at one specific car and I met a salesman named Frank Dumas. Frank and I hit it off right away he I went to Imperial Chevrolet a few weeks ago to look at one specific car and I met a salesman named Frank Dumas. Frank and I hit it off right away he was very knowledgeable and was not pushy at all. Frank and I test drove the car I was interested in. To make a long story short we came to an agreement on the price and he sold me a car. As a salesman myself I would have no problem recommending this dealership to anyone. If you do go to look or purchase please ask for Frank Dumas and tell him Joe sent you and tell him thanks for a great experience. More
Refreshing Dealing with Mr. Tim Stein as our salesperson was a pleasurable experience. Tim was very informative and was willing to go with my lead as a buyer. Dealing with Mr. Tim Stein as our salesperson was a pleasurable experience. Tim was very informative and was willing to go with my lead as a buyer. He was an intent listener and patient with me as I was taking the time to ensure I was understanding the car buying process in my own way. Tim was honest will every detailed question that I asked and always with a smile and positive manner. Tim is why I bought my car at Imperial. The major reason why, is he is a person you feel at ease with and he is certainly trustworthy. Thank you Tim. Keep up the good work. More
Great service experience. I brought my car in to have a small amount of work done. Bill was my service rep, he was very professional and everything was done quickly and without I brought my car in to have a small amount of work done. Bill was my service rep, he was very professional and everything was done quickly and without too much wait. Great experience I would recommend this dealership for service. More
Wonderful customer service It was a total pleasure dealing with Matt Roushia in the purchase of our vehicle. He was very professional, forthright, and easy to talk to. We feel It was a total pleasure dealing with Matt Roushia in the purchase of our vehicle. He was very professional, forthright, and easy to talk to. We feel that we were treated fairly, and it was a very positive experience for us. We will certainly recommend Matt to family and friends who are looking for a new or used vehicle. More
December 2016 Luis was very helpful throughout my entire process. He even went beyond selling the car and helped to take the racks of my trade in car. Thank you, Luis was very helpful throughout my entire process. He even went beyond selling the car and helped to take the racks of my trade in car. Thank you, More