Imperial Chrysler Dodge Jeep Ram

Wonderful Experience! !!! Buying a new car when your current vehicle is paid for is frightening and feels foolish. And, the 2022 prices of new cars is staggering! We chose !!! Buying a new car when your current vehicle is paid for is frightening and feels foolish. And, the 2022 prices of new cars is staggering! We chose to give Imperial Chrysler Dodge Jeep and Ram a try…..we were pleasantly surprised!!! JP is a GREAT salesperson, but he is much more than that! He was able to connect with us on a personal level and that effort helped us to feel we could trust his statement “I will do everything I can to make the whole process as easy, transparent and fast as possible”. Throughout the process, we combined our own knowledge of the current global market and consumer supply chain with the more detailed information from JP. As a result, we feel that our decision to buy (instead of lease) our new vehicle was an informed decision. JP, also is very personable, provides answers to questions we were unaware we should ask and eager to make the purchasing process as seamless and painless as possible. Not only will we return to JP and Imperial Chrysler Dodge Jeep Ram for our next purchase…we have decided to seek their assistance with any auto repairs as well. Dr Sandra Leiby More

Vehicle listed on the website as available and allowed me to initiate an online purchase transaction. I followed up with online chats, a call, and texts reaching different representatives each time. One even to initiate an online purchase transaction. I followed up with online chats, a call, and texts reaching different representatives each time. One even invited me to come to the dealership to complete the purchase. When pushed for details, every rep ended up either saying the vehicle was sold or pre-sold or they just ghosted me and stopped responding. It seems like the rare vehicle that I want is an unfair and deceptive bait and switch tactic. More

Lou Carvalho was wonderful! I bought a new jeep and he was so helpful and patient throughout the entire process. He made the experience of buying a new vehicle so easy. I wou I bought a new jeep and he was so helpful and patient throughout the entire process. He made the experience of buying a new vehicle so easy. I would definitely recommend him and Imperial to family and friends! More

I came in to purchase a RAM 2500 for our business. The dealership is one hour away from my home, and I had my eye set on a model that was in stock. Like most, I don't enjoy the car buying process. I a The dealership is one hour away from my home, and I had my eye set on a model that was in stock. Like most, I don't enjoy the car buying process. I arrived and Khalil brought the car out only to come out and tell me it was just sold. As you can imagine, I was upset, angry, and assumed this was a typical bate and switch. I was wrong. Khalil found me another model (in a color that my business partner and I actually wanted) and salvaged the deal by giving me the car 2.2K below MSRP! I was in and out of the dealership in less than 75 minutes. David Kerr, head of finance, didn't waste any time. I told him I was not interested in any add-ons, and we wrapped everything up in not time. David was very knowledgeable and courteous. Thank you, Khalil and David, and we look forward to working with you again! More

Worked with Bill Ott guy is nothing short of a thief. I've read so many bad reviews about him and prayed I didn't have to deal with him. Unfortunately I did and found out exactly what so many people comp I've read so many bad reviews about him and prayed I didn't have to deal with him. Unfortunately I did and found out exactly what so many people complained about. He's rude,talks down to you plus he even swore at me when I challenged him on the phone. Told me if I don't like it pick up your truck and take it somewhere else. How does anyone talk to a customer and still have a job like that? I'll never return unless he's not there. More

Never did I feel pressured mr Kelly was extremely helpful he was patient, answered all questions. I would highly recommend mr Kelly and imperial for your next car purchase. he was patient, answered all questions. I would highly recommend mr Kelly and imperial for your next car purchase. More

My wife and I bought our car at Imperial Chrysler in Mendon, MA and truly had an easy and pleasant experience. I usually dread this type of thing, but this was a totally positive and low pressure proce Mendon, MA and truly had an easy and pleasant experience. I usually dread this type of thing, but this was a totally positive and low pressure process. We researched several specific vehicles in the area that we wanted to purchase and we made Imperial Chrysler our first stop since we live locally. Kelsey Legeny, our salesperson, was super professional and flexible. She showed us around a 2021 Nissan Armada, explained all the new features and functions in the vehicle and let us take it for a test drive. We loved the vehicle! And when my wife and I sat down with Kelsey to talk about possibly making an offer, we showed her an internet advertisement for that car, and Kelsey and the team at Imperial Chrysler honored it no problem. We didn’t even go to the other dealerships on our list, because this car was the best priced out of all the ones we researched. We also had a great experience with the financing, which is something that I also dread as well. I came in with a pre-approval from a local credit union that I have used before, for a good APR rate, and was planning on using them again. However, we sat down with business manager David Kerr, and after some researching other options, he was able to beat the rate that I received from the credit union by a significant amount. The car we bought came in below what we were budgeting for, and they were so easy to work with. In the past 15 years we have bought 3 cars at an Imperial dealership. They have a lot of cars available, are very low pressure, and easy to work with. We took the new car home and are very happy with it and our experience with Kelsey, David, and Imperial. More

Great service and great salesman very pleasant to work with, would recommend to my friends and family with, would recommend to my friends and family More

We had such a great experience thanks to Marc M. and Lou C.! Bought my first ever jeep and they were a huge help in finding the right one for me! Loved it there, would highly recommend to my frien and Lou C.! Bought my first ever jeep and they were a huge help in finding the right one for me! Loved it there, would highly recommend to my friends and family! More