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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

March 21, 2017

Fantastic service I recently went to imperial cars to get routine service done on my jeep renegade. I was very pleased with the service I received. David Skehan, the se More

by CRoushia1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skehan
Mar 28, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Pedro Alvvarez and your experience at Imperial Ford. Predro and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

March 18, 2017

Great place for first time buyers! I had a great experience for my first time buying a brand new car. The salesman I was working with "Bill" was very informative of the vehicle I wanted More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Awad, Bill Shaw
Mar 28, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Bill Shaw , Rami Awad, and your experience at Imperial Chrysler Dodge-Jeep Ram. Bill and Rami and the entire staff here at Imperial truly appreciate it. Sincerely,' Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 09, 2017

knowlegeable, helpful, fast custom Jeep build Marc helped me purchase my first vehicle. he was extremely knowledgeable about the cars he is selling and helped me get the best deal for my trade in. More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Mastroianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Marc Mastroianni and your experience at Imperial Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 07, 2017

Great Finance manager Rami was great. Got us a lower rate than our bank and a great price on an extended warranty. A+++ overall it was such a great experience. More

by Dgm3306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Awad, Harry Johnson, Matthew Roushia
Mar 08, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind wods about your experience at Imperial Chrysler Dodge Jeep Ram. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 06, 2017

Easy and friendly!! Mark was so helpful from A to Z in our lease process! He took the extra time to explain the lease and went the extra mile to make sure our questions w More

by KGrillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark DeToma
Mar 28, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Mark DeToma, and Christopher Keene in our BDC dept, and your experience at Imperial Chrysler-Dodge-Jeep-Ram. Chris and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you refer your family, friends, colleagues, and acquaintances to us.will

March 04, 2017

Our experience We went to Imperial Dodge in hopes of finding a car for our son. We were greeted with a smile by Mark. Mark was very easy to work with, and did not More

by Cg1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark DeToma
Mar 30, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Mark DeToma and your experience at Imperial Chrysler Dodge Ram-Jeep. The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 28, 2017

Great experience at Imperial Jeep with Joel!! Was referred to see Joel at Imperial Jeep back before Christmas. Was in the market for a Jeep Wrangler Sport S used. They had a wide selection of vehi More

by nerek387
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Cohen
Feb 28, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Joel Cohen and your experience at Imperial Chrysler Dodge Ram Jeep. Joel and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 27, 2017

Painless Car Buying! This is the 3rd vehicle I have purchased from Imperial over the last 10 years! They are amazingly easy to work with from start to finish. their attent More

by MissDiane1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Donahue, Rami Awad, Rick Panorese
Feb 28, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Rick Panorese and your experience at Imperial Imperial Chrysler Dodge Ram Jeep. Rick and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 26, 2017

Excellent Experience! We were surprised at how pleasant our entire experience was at Imperial! Tim was extremely helpful throughout the whole process and really genuine. We More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stein
Feb 27, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank youfor your business and for taking the time to share your kind words about Tim Stein and your experience at Imperial Chrysler-Dodge-Ram Jeep. Tim Stein and the entire staff here at Imperial truly appreciate it. Sincerely,'Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 26, 2017

Excellent experience as usual! I've purchased/leased a few vehicles from Imperial and I have always had a great experience! Tim was helpful and friendly! He's not that phony salesma More

by debbieo1472
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walsh Jr. was also great to deal with!, Tim Stein
Feb 27, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Tim Stein and your experience at Imperial Chrysler Dodge Jeep. Tim Stein and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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