Imperial Chrysler Dodge Jeep Ram

Great Staff Overall everything was nice and smooth. The staff I dealt with were knowledgeable and friendly. My only disappointment was the wait time to get into t Overall everything was nice and smooth. The staff I dealt with were knowledgeable and friendly. My only disappointment was the wait time to get into the finance office. This should be addressed by management. More

DAVID EVERETT!! THANK YOU SO MUCH FOR YOUR HELP!! Highly recommended salesman very patient and truly cares about your needs! From pricing which at first I was hesitan THANK YOU SO MUCH FOR YOUR HELP!! Highly recommended salesman very patient and truly cares about your needs! From pricing which at first I was hesitant of David broke it down to me and helped me understand it. He made buying a vehicle very easy and painless taking the stigma out of my mind. Thank you again More

Great Place They were amazing. Matt worked hard to find me just what I was looking for. They worked with me on financing and got me a great deal. You didn't feel They were amazing. Matt worked hard to find me just what I was looking for. They worked with me on financing and got me a great deal. You didn't feel pressured or scammed. More

Make Sure You Request Garrett Cole! This Dealership can be overwhelming at first because it is in a plaza over 3 buildings long. Also, when you show up, sales men may approach your vehic This Dealership can be overwhelming at first because it is in a plaza over 3 buildings long. Also, when you show up, sales men may approach your vehicle before you even step out of the car. If you can get past this initial 'bad first impression' you will be glad you stuck around. My husband and I were lucky enough to get salesman Garrett Cole who was phenomenal in every way. He showed us exactly what we wanted to see and didn't waste our time. He was incredible knowledgeable about the vehicle we were interested in, the dealership inventory and general automotive and mechanical knowledge. We didn't feel pressured by him, he worked with us the whole time and by the end of it, we felt like we had received a good deal. It was my husband and my first time purchasing from this dealership and we will be sure to offer them our business next time... granted we get to work with Garrett again! More

First time buyer Matt is an awesome car dealer, my first time buying a car and he helped me out so much and made sure I was satisfied! Phenomenal Job Matt! Matt is an awesome car dealer, my first time buying a car and he helped me out so much and made sure I was satisfied! Phenomenal Job Matt! More

Fantastic Experience! This week I visited Imperial Cars to look for a used car for myself. I found the perfect car I was looking for, a 2015 Jeep Renegade. From the minute This week I visited Imperial Cars to look for a used car for myself. I found the perfect car I was looking for, a 2015 Jeep Renegade. From the minute I walked in the door, I was treated like royalty. My salesperson Maaz couldn't have been more helpful as he showed me around the lot for different vehicles matching the style and price I was looking for, before settling on the Renegade. Every aspect of my buying experience surpassed anything I could have expected before my visit. From taking care of all the paperwork involving registration, inspection and insurance on the vehicle, the professionals at Imperial had everything covered for me. I also received a complimentary lunch at their diner while waiting for some paperwork to be completed, and I must say, the diner was as much up to par as the rest of this entire organization. I must add that buying a used car may involve some slight imperfections in the vehicle. It so happened that this Renegade was in near perfect condition other than a very tiny ding on the drivers side door. I pointed this out to Maaz after I test drove the vehicle, and he assured me, along with the General Manager, that they would take care of the imperfection before I picked up the car. On arriving friday and being very excited to pick up my car, I examined the door and I couldn't even find where the imperfection in the door had been. Im not so sure other dealerships would go out of their way like that to satisfy a customer. I can't recommend this dealership any more highly. You are treated by everyone involved with great care and respect. Even after arriving back home on Cape Cod with my vehicle, Maaz phoned me and made sure I was happy with my purchase. For a great experience, no pressure selling, and from people who truly seem to have your best interest at heart, you need to greatly consider visiting this fabulous dealership for your next purchase. More

Very good experience! Bill was super patient as I debating between three different models. Was able to answer all my questions, especially with going from one lease to anot Bill was super patient as I debating between three different models. Was able to answer all my questions, especially with going from one lease to another. Very good experience - glad to have a great dealership close to home! More

I needed help I needed to Get into an affordable car. Noor B. Helped me find the keep I was looking for and at an affordable price. He was very kind. I highly rec I needed to Get into an affordable car. Noor B. Helped me find the keep I was looking for and at an affordable price. He was very kind. I highly recommend asking for Noor if you are looking for something new. More

Amazing Sales Service We started looking for a new to us vehicle several weeks ago. Our son recommended Imperial in Mendon, MA. He purchased a vehicle just over a year ago We started looking for a new to us vehicle several weeks ago. Our son recommended Imperial in Mendon, MA. He purchased a vehicle just over a year ago and spoke very highly about the people he has dealt with. So we gave it a try and are extremely pleased with every thing and everyone that we have dealt with starting with our salesperson Frank Dumas. Frank was knowledgeable kind and patient. He worked with us all day to find the right vehicle for our needs and our budget. When we were unsure if this was the right move for us they let us think about what would be the best for us, they did not pressure us in anyway. We went back the next day and Frank again made sure that we were comfortable with everything he also kept on top of the financing to make a smooth transition. The vehicle was ready when they said it would be. Frank went over everything in the vehicle setup our phone and had the gas tank filled. We have had the best experience ever thanks to Frank Dumas and Imperial Chrysler Dodge Jeep Ram. Chris & John Webster, MA More