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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

August 25, 2017

Best Car Shopping Experience EVER! My husband and I went to Imperial on the hunt for a fun previously owned car. Ed Kelley is by far the best salesmen ever! He was funny, professional More

by Denise Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
August 24, 2017

Great salesman! Great experience!! Jim helped me purchase the EXACT car I wanted while staying in my budget! He was very friendly and very helpful in the car buying process. All around More

by Joshua David Doderer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2017

Great experience! Ed Kelly is the best! Ed is awesome!. My wife and I have been treated like Kings & Queens. I never received that kind of treatment from anyone else. I bought a 2009 Chall More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
August 24, 2017

Ed is an Awesome Salesman I was looking for a small preowned car so I went to Imperial Chrysler Dodge Jeep Ram (it was referred to me by a few people who had bought SUV's and t More

by Cindy Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Aug 25, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

tHANK YOU FOR YOUR BUSINESS AND FOR TAKING THE TIME TO SHARE YOUR KIND WORDS ABOUT eD kELLEY AND YOUR EXPERIENCE AT iMPERIAL cHRYSLER dODGE jEEP. eD AND THE ENTIRE STAFF HERE AT iMPERIAL TRULY APPRECIATE IT. sINCERELY, Mike Penner gENERAL mANAGER iMPERIAL cARS iMPERIAL fORD, cHEVY, cHRYSLER-dODGE, rAM jEEP tHE BEST COMPLIMENT WE CAN RECEIVE IS A RE REFERRAL. i HOPE YOU WILL REFER YOUR FAMILY, FRIENDS, COLLEAGUES AND ACQUAINTANCE TO US.

August 23, 2017

Awesome! Ed is the best!!! He was great to work with! Treated me like a king! I will definitely be back in the future! Thank you for everything! More

by Daniel86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Awad, Edward Kelly
August 19, 2017

Best time of my life I had the easiest time buying a car from Ed. He is the bees knees and the cream of the crop. If I had to buy a car everyday of my life I wouldn't even More

by Frankpowers666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
August 12, 2017

Amazing Experience This was my first time purchasing a car from this dealership and the experience was amazing. Came in to look at a certain car and was not pressured at More

by Jaclyn Gross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mac McIntyre, Omar Ihjul
August 08, 2017

Great Experience This is our second time buying (leasing, this time) with Imperial RAM and we are lifers! All of the staff who worked with us were excellent - Sales Co More

by Jennifer Dominugez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santos Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Mastroianni, Noor Basar
August 08, 2017

Car Buying should be easy The staff at Imperial made us feel welcome without any sales pressure. Marc did a great job explaining all our options and we were given some great as More

by Jeep for Pal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Mastroianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett, Rami Awad
August 08, 2017

2 great guys, overall terrible experience I’m a nutshell, Garrett Cole didn’t know what he was talking about, delivered on none of his promises, and let me drive away in an unsafe vehicle. He More

by HonestMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garrett Cole, David, Rami Awad
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