Imperial Chrysler Dodge Jeep Ram
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best Car Shopping Experience EVER! My husband and I went to Imperial on the hunt for a fun previously owned car. Ed Kelley is by far the best salesmen ever! He was funny, professional My husband and I went to Imperial on the hunt for a fun previously owned car. Ed Kelley is by far the best salesmen ever! He was funny, professional and courteous. We felt like we were buying a brand new car. He ensured the car was treated with extreme care. If you're looking for some who is easy to work with Ed is your guy! More
Great salesman! Great experience!! Jim helped me purchase the EXACT car I wanted while staying in my budget! He was very friendly and very helpful in the car buying process. All around Jim helped me purchase the EXACT car I wanted while staying in my budget! He was very friendly and very helpful in the car buying process. All around great experience and amazing salesman!! More
Great experience! Ed Kelly is the best! Ed is awesome!. My wife and I have been treated like Kings & Queens. I never received that kind of treatment from anyone else. I bought a 2009 Chall Ed is awesome!. My wife and I have been treated like Kings & Queens. I never received that kind of treatment from anyone else. I bought a 2009 Challenger, he made sure that the car was taking care like a brand new one. In fact, my car is looking so great that I received a lot of nice compliments about it. I was so impressed by the service I received from Ed. A lot of sales people should learn from him. I definitely recommend Imperial Chrysler but make sure you ask for Ed Kelly, you won't regret it! More
Ed is an Awesome Salesman I was looking for a small preowned car so I went to Imperial Chrysler Dodge Jeep Ram (it was referred to me by a few people who had bought SUV's and t I was looking for a small preowned car so I went to Imperial Chrysler Dodge Jeep Ram (it was referred to me by a few people who had bought SUV's and trucks from them.) They told me to see Ed Kelly. I did. Ed found me the exact car I was looking for and saw to it that it was in tip top shape before delivering it to my home. Ed treated me like royalty even though I wasn't buying a new car. That impressed me right off. A year later and Ed still sees that my car is maintained and serviced regularly. He is an incredible salesman and an asset to his company. Anyone looking for a new or preowned car should go directly to him. More
Awesome! Ed is the best!!! He was great to work with! Treated me like a king! I will definitely be back in the future! Thank you for everything! Ed is the best!!! He was great to work with! Treated me like a king! I will definitely be back in the future! Thank you for everything! More
Best time of my life I had the easiest time buying a car from Ed. He is the bees knees and the cream of the crop. If I had to buy a car everyday of my life I wouldn't even I had the easiest time buying a car from Ed. He is the bees knees and the cream of the crop. If I had to buy a car everyday of my life I wouldn't even look for someone else. Ed is the holy grail of car salesmen made it quick simple and got me the car I needed and wanted More
Amazing Experience This was my first time purchasing a car from this dealership and the experience was amazing. Came in to look at a certain car and was not pressured at This was my first time purchasing a car from this dealership and the experience was amazing. Came in to look at a certain car and was not pressured at all. Staff was extremely friendly even if they were not working with you. Chris in sales aided us from start to finish. No pressure was given and he gave us space to make a decision. He explained details and kept the interest going. Omar Ihjul in finance was extremely helpful and kept the conversation upbeat. Great environment and the people were not pushy in any form. If you are thinking about purchasing a new or used car, this is the place to go. More
Great Experience This is our second time buying (leasing, this time) with Imperial RAM and we are lifers! All of the staff who worked with us were excellent - Sales Co This is our second time buying (leasing, this time) with Imperial RAM and we are lifers! All of the staff who worked with us were excellent - Sales Consultant: Noor Basar, Sales Manager: Marc Mastroianni, Sales Manager: JP Carlo, and Santos Cruzado, Internet Sales Manager. We could not be happier with our experience or our new Big Horn truck! From start to finish the process was smooth. We received a great deal on a fabulous truck and are looking forward to our next new vehicle coming from Imperial! More
Car Buying should be easy The staff at Imperial made us feel welcome without any sales pressure. Marc did a great job explaining all our options and we were given some great as The staff at Imperial made us feel welcome without any sales pressure. Marc did a great job explaining all our options and we were given some great assistance from our salesman Garrett also. My son is very happy with his Jeep and I would recommend this dealership to my friends. More
2 great guys, overall terrible experience I’m a nutshell, Garrett Cole didn’t know what he was talking about, delivered on none of his promises, and let me drive away in an unsafe vehicle. He I’m a nutshell, Garrett Cole didn’t know what he was talking about, delivered on none of his promises, and let me drive away in an unsafe vehicle. He brushed off my concerns and encouraged me to keep the “safe” vehicle until it was too late to to back out of the deal. An independent mechanic then looked at the car and was shocked that I was allowed to drive off the lot with it. While there were many issues with the vehicle, the most troubling thing was the right front axel that was split in half. Garrett knew that I was looking for a safe vehicle to drive my 2.5 year old around in and that’s what he set me up with. And also what he insisted was in “perfect” condition. The text message that I got from him the next morning, saying that he needed me to come back because he’d accidentally put the wrong floor mats in, should’ve been a red flag. Sadly, I ignored it and bet on the reputation Imperial has made for themselves. That said, Rami Awad in financing and David in service were both an absolute delight to do business with. Because they are such good men, I’m hopeful that Garrett is just the one bad egg in an otherwise good company. But I wouldn’t recommend anyone else take that chance and end up where I am. More