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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

September 23, 2017

Great exeprience My salesman Tim Stein was a pleasure to work with. The team at Imperial was friendly and accommodating. I was in and out of there in two hours, which More

by Lovemynewjeep
Recommend Dealer
Yes
Employees Worked With
Tim Stein
September 22, 2017

Service Dept visit Went for an oil change this mourning 9-21-2017 my service advisor James Parsons welcomed me to Imperial with a warm good mourning and answered all my More

by Harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
September 21, 2017

Recall Work Most dealers hate recall work and make you wait forever. I am super impressed so far with their responsiveness. I hope the work is as good More

by eileenTC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark in Repair
September 18, 2017

Excellent experience! Mark was great to deal with! This dealership is well-stocked with friendly and knowledgable salesmen, and working with Mark was a great experience. More

by LRead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark DeToma
September 10, 2017

Looking to buy a Jeep and be treated like family...? ...then Jim Burke is your man! We walked in to Imperial Jeep the other day looking to buy and were introduced to Jim Burke. We were deciding between t More

by painematt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2017

Buy from Joel I have bought five vehicles from Imperial and everytime I have had a great experience. Two of my last vehicles I have bought from Joel. He is great to More

by LisaCosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Cohen
September 05, 2017

Best Salesman I have had... and I have had alot! Tim went above and beyond to make sure my wife and I were comfortable. Him and Marc where spectacular with timing and really made you understand every More

by tomkp30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Mastroianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stein
September 04, 2017

Awesome experience Went down to imperial with my mailer , didn't really want to buy another car but Matt convinced me and got my payments lower than what I was paying ! More

by New Jeep owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Roushia
Oct 17, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Very glad Matt was able to get you into a new Jeep Renegade and lower your payments too. Thanks for coming in on our mailer. We appreciate the opportunity to earn your business. Sincerely, Michael Penner General Manager Imperial Cars Chevrolet, Ford, Chrysler Dodge Jeep Ram, Hyundai

August 29, 2017

Love to buy my new cars from Imperial!! Frank was my salesman and was very pleasant to work with. Honest, polite, and knowledgeable. I have worked with the Manager of sales Mike Walsh now fo More

by mciasullo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
August 25, 2017

OUTSTANDING I dealt with Rick Panorese, sales consultant. From the moment I stepped into the showroom I felt comfortable and at home. I was seeking, and ultimate More

by David A Buckley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Panorese
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