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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

November 01, 2017

Jeep Purchase We purchased a preowned Jeep Grand Cherokee. Garrett Cole was a pleasure to work with as a salesperson and Omar Ihjul made the finance part of the ex More

by Mikay1073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul; Garrett Cole
October 26, 2017

Excellent Jeep Sales and Service We purchased our 2014 Grand Cherokee {GC} two years ago. Joel Cohen was our sales person and he was very cordial, patient and helpful. We looked at c More

by JOHN PARMENTIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and Mr. Walsh in Jeep Service Department., Joel Cohen
October 26, 2017

Jeep Ssles We purchased our 2014 Grand Cherokee {GC} two years ago. Joel Cohen was our sales person and he was very cordial, patient and helpful. We looked at c More

by JOHN PARMENTIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Cohen
October 24, 2017

Great customer service experience! My wife and I were recommended this dealership from a friend and it didn’t disappoint! From the moment we walked in, David Everett was a pleasure to w More

by Worthit44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Everett, Rami Awad
October 24, 2017

Jeep Wrangler purchase Jp and his staff were excellent from the test ride through the closing. No pressure and they really took care of us!!! This was by far the BEST experi More

by Keith1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Awad, Joel Cohen
October 17, 2017

Helpful and Honest I found Tim Stein (my salesperson) and every other person involved at Imperial Dodge to be extremely helpful and honest. I was very open about the un More

by jorvosburgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stein
Oct 17, 2017 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you very much for the great review of your experience working with Tim and the team at Imperial Chrysler Dodge Jeep Ram. Our philosophy is not about making the sale but rather earning a customer's business. I am very happy that Tim and the team were able to earn your business through their efforts. We greatly appreciate your business. Sincerely, Michael Penner General Manager Imperial Cars Chevrolet, Ford, Chrysler Dodge Jeep Ram, Hyundai

October 17, 2017

Great service! Bought a brand new 2017 Jeep Cherokee and in love with my new car but the customer service was made this whole experience possible. I worked with Jim More

by ndalessandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Awad
October 17, 2017

Experience Me and my fiancé purchased two brand new vechilce on the same this week and it was all made possible by the three gentlemen listed below. All three More

by Carnat1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Awad
October 17, 2017

First purchase of a brand new Jeep! Thanks to David Everett for his patience, advice and overall hard work in helping me with the purchase of my brand new Jeep Cherokee. From the minute More

by nbt62193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Everett , Rami Awad
October 16, 2017

Purchase of 2012 Jeep Liberty Had the most pleasant experience purchasing my new to me Jeep Liberty. Our salesmen - Mark DeToma was very knowledgeable about the vehicle he was sel More

by ANNETTE KARAGEORGE-METRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Awad, Mark DeToma
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