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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

November 25, 2022

I recently custom ordered a Jeep Rubicon from Imperial Jeep in Mendon. My sales consultant was Omar Abdalla. I'm so glad I happened to get him as a consultant! He had so much patience with me from the sta More

by StephCardin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Abdalla
November 20, 2022

Great people and great environment to shop. Ed Kelly, Andy Spirto, at Imperial Jeep are great and Paul Machii over at Imperial Chevrolet all worked together to get me in the right vehicle. High More

by jrider0590
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Spirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Kelly
November 19, 2022

My wife and I just purchased a "new to us" Mazda CX-5 with the assistance of Andy Claire. Andy, through his combination of professionalism and no-pressure approach, made the entire car buying experience More

by Chris
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Recommend Dealer
Yes
Employees Worked With
Laith Dadouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Once again a great experience at Imperial Cars! Huge shout out to Kelsey Legeny in sales, was super helpful and knowledgeable. Also to her manager Marc Mastroianni, extremely professional and did e More

by Arthur Hackenson
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Marc Mastroianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Legeny
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

My dealer Lynda Grassie was amazing, and the process was so easy and i found the exact truck I've been looking for for a long time, the only dealership with still a ton of inventory. And i wanted to thank A More

by truckguy ccarlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynda Grassie
November 11, 2022

I had a problem with my 2019 traverse. Ed Kelly came to The rescue just like Spider-Man does in the movies. Thank you Ed. More

by Mducharme0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
November 09, 2022

This dealership did not pressure me and made me feel really comfortable and relaxed. I will highly recommend it to my family, friends and colleagues. More

by C. Aponte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Stylish showroom and friendly staffs. Second time shopper here and enjoyed every bit of it. Mo was excellent as sales and Ahmad made it really easy as finance manager to finalize deal. More

by Richie L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Darwhich
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Don’t do business here they are dishonest! Had a deal with a new truck under my business name , sent them my 04 number, my old truck reg under my business name, so the perfectly new it was for More

by Garydinapoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Ellis
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

JP was Awesome. I usually hate, hate, going to a car dealership. He was not even close to what I usually experience, the snake oil car salesman. He was extremely pro More

by anthony.patella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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