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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.6
1,108 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,108 reviews

July 17, 2019

Great experience! I’ve been slowly searching for a car over the last couple months. I went to Imperial not set on buying anything, but open to the idea if I found the r More

by LauraHolmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Jul 22, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear LauraHolmes: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler Dodge Ram and Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep. The best compliment we can receive is a referral. I hope you will refer your family, Friends, colleagues, and acquaintances to us.

July 13, 2019

Great dealer! I purchased a used 2016 Nissan Rogue. Ed Kelly handled the transaction and he was a pleasure to work with during every step of the process. Ed is kno More

by Marjorie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Jul 22, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Marjorie: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 13, 2019

Best in Massachusetts! Imperial was great to work with, specifically Junior (Jose). He worked with my needs and was easy going and actually fun to buy a car from. He was r More

by Justawee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Coleta Jr.
Jul 22, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Justabee: Thank you for your business and for taking the time to share your kind words about Jose and your experience at Imperial Chrysler-Dodge-Ram- and Jeep. Jose and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram and Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 13, 2019

Experienced, courteous, no pressure sales and finance team. This is the second vehicle I've purchased from Imperial. If they were not the the most experienced, no pressure, professional, and fun people to deal More

by JohnnyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Jul 22, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear JohnnyO: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler-Dodge-Ram and Jeep. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 12, 2019

Great Company I really enjoyed working with these guys. They were helpful at every step through my process. I didn’t feel pressured to buy like I did at other deale More

by JeepGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis
Jul 12, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear JeepGirl: Thank you for your business and for taking the time to share your kind words about John and your experience at Imperial Chrysler Dodge-Ram-Jeep. John and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us,

July 02, 2019

Amazing I went looking for a specific car and Frank Dumas greet me from the outside and help from that moment until I got my keys to my new car. The service w More

by cemmanuelli8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadi Al Tarazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Dumas
Jul 05, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear cemmanuelli8: Thank you for your business and for taking the time to share your kind words about Frank and your experience at Imperial Chrysler Dodge Ram Jeep. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 01, 2019

Great place to buy from. Michael was a pleasure to work with. I love my new car. I would definitely be recommending imperial and Michael to my friends and family. More

by MachaelaJoelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gunn
Jul 01, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear MachaelaJoelle: Thank you for your business and for taking the time to share your kind words about Micheal and your experience at Imperial Chrysler-Dodge-Jeep-Ram-Jeep. Mike and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 30, 2019

Helpful and informative! We met Junior a few months ago as we were just starting our car search and he was fantastic at answering our questions and offering good advice and at More

by mattd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Coleta Jr.
Jul 01, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Mattd: Thank you for your business and for taking the time to share your kind words about Jose and your experience at Imperial Chrysler-Dodge-Jeep-Ram. Jose and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 29, 2019

Overall postive experiance I'm not a big fan of buying or selling a car, and especially of dealing with dealerships in general. However, while imperial is still just enough deal More

by forcedtojoin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Coleta Jr.
Jul 01, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Fear forcedtojoin: Thank you for your business and for taking the time to share your kind words about Jose and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Jose and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 26, 2019

Ram Pickup I want to thank Jim Burke for helping me get the truck I wanted! So many trucks with all different options that I didn't need. Jim spent the time and More

by Bassmaster99!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Bassmaster99! Thank you for your business and for taking the time to share your kind words about Kim and your experience at Imperial Chrysler-Dodge-Jeep and Ram. Jim and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

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