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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.6
1,108 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,108 reviews

September 26, 2019

Highly recommend! The folks at Imperial we’re great to work with! They have provided great service from the purchase of the car and continued servicing since then. More

by Mpaleo
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Oct 08, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Mpaleo: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 25, 2019

Second to None! I would recommend Imperial in a heartbeat! They have so many makes and models to choose from. Everyone was super nice. However, Ed is the one to see More

by Erinmccann123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Oct 08, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Erinmccann123: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler Dodge Ram Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 24, 2019

Frank Dumas was a pleasure to work with I had already selected a vehicle online before going to the dealership to see it. Upon entering the showroom, I was promptly greeted and brought over More

by New Honda Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim in Finance was also helpful. Answered all my questions, and shared some finance information., Frank Dumas
Oct 08, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear New Honda Buyer: Thank you for your business and for taking the time to share your kind words about Frank and your experience at Imperial Chrysler Dodge, Ram and Jeep. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 24, 2019

I keep coming Back This week I went back to Imperial for the fourth time and I will go back again not because I love Jeeps, but because the sales staff is so easy and fu More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Cole
Oct 08, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Wendy: Thank you for your business and for taking the time to share your kind words about Garrett and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Garrett and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram, Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 23, 2019

New Car I leased a new Jeep last week and Ed Kelly was a great salesperson to work with. I would definitely recommend him to anyone looking for a new car. More

by TaylorL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Oct 08, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear TaylorL: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler Dodge-Ram-Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 23, 2019

So easy to work with! Shout out to our salesman Frank D. He was so easy to work with and he listened to what we wanted and could spend. He even went the extra mile when we More

by SusanK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
Oct 08, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear SusanK: Thank you for your business and for taking the time to share your kind words about Frank and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 23, 2019

Excellent Frank Dumas was understanding, informative, reliable, trustworthy and patient. He followed up with us and answered all our questions. He was very ki More

by Joeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
Oct 08, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Joeb: Thank you for your business and for taking the time to share your kind words about Frank and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 20, 2019

Wonderful experience I went to Imperial to test drive a specific Jeep and Frank Dumas greeted me as I entered the showroom. Frank was very helpful and knowledgeable and m More

by Happy mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
Oct 08, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Happy mom: Thank you for your business and for taking the time to share your kind words about Frank and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 19, 2019

Happy Customer!!!! Are salesman was Maaz Al Nagasaki. He was a great person to work with! He understood our needs and worked with us to get that vehicle we fell in love More

by Soleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maaz Al Nahas
Oct 08, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Soleigh: Thank you for your business and for taking the time to share your kind words about Maaz and your experience at Imperial Chrysler Dodge Ram Jeep. Maaz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 17, 2019

Illegal & Fraudulent Pricing Scam I went in to buy a Ram that was advertised online to “buy now for $38k” and was told by the sales person that these prices aren’t real and are just to More

by jsnlbf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Coleta Jr.
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