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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,107 reviews
January 20, 2021
I highly recommend Imperial Cars. Andy Spirito was I highly recommend Imperial Cars. Andy Spirito was amazing! He was able to get me everything I wanted and more in my new vehicle. I had the best car I highly recommend Imperial Cars. Andy Spirito was amazing! He was able to get me everything I wanted and more in my new vehicle. I had the best car buying experience yet there. My family and I couldn't be happier with Andy and Imperial. We will be returning customers for sure. If anyone is in the market for a new vehicle go see Andy Spirito at Imperial for the best car buying experience. You won't be disappointed More
by Ashlee Crawford
January 18, 2021
Great service on our 2015 Jeep - as always!!! Love doing business with Imperial. Bill takes good care of us in the service department. Honest, quality service. business with Imperial. Bill takes good care of us in the service department. Honest, quality service. More
by s.dagesse
Employees Worked With
Bill Ott
January 18, 2021
Andy was awesome told him what I was looking for and was very straight forward. Contacted me every time something came in and never pushed or forced something on me. Was super patient with me cause I am one very straight forward. Contacted me every time something came in and never pushed or forced something on me. Was super patient with me cause I am one of those picky customers and never got upset when I left without a deal. 100% recommend coming to talk to Andy if you’re looking for a vehicle. More
by Antonio Perrone
Employees Worked With
January 16, 2021
JP was fantastic throughout the whole process. Very responsive, friendly, and overall extremely helpful. Going forward I’m definitely going to refer friends and family to Imperial. responsive, friendly, and overall extremely helpful. Going forward I’m definitely going to refer friends and family to Imperial. More
by Charlie532
January 13, 2021
By far the best place to buy a car truck van whatever very professional caring and understanding T.J was awsome highly recommend. I've bean in the business for many years and this team has bean the most very professional caring and understanding T.J was awsome highly recommend. I've bean in the business for many years and this team has bean the most impressive I've ever seen. More
by Skinnywilks
Employees Worked With
Talal Al-Jallad, Dave Kerr
January 10, 2021
Andy Spirito and Aaron Jacobs at Imperial are superb to deal with. They make the car buying experience quick, easy and a pleasurable. Highly Recommend! deal with. They make the car buying experience quick, easy and a pleasurable. Highly Recommend! More
by StevenB
Employees Worked With
Andy Spirito
January 06, 2021
I have to say the folks at Imperial Chrysler Dodge Jeep Ram are great. I worked with Shadi and from the initial day he was passed my lead he was right on top of following up. He was able to text with me Ram are great. I worked with Shadi and from the initial day he was passed my lead he was right on top of following up. He was able to text with me while I was at work to help me get answers and very flexible when it came to seeing me. He made the process easy and was willing to work with me to find a price we both could live with. Next I worked with Dave in Finance to complete the purchase and I cannot say enough great things about him. Dave made this finance process the easiest I have ever experienced. He was not a hard sell on the additional coverages they had to offer but highlighted the benefits of many of the options they have to offer. Finally I have to say I was extremely impressed with Andy Spirito. He was extremely friendly when I came back to pick up the car and talked to me while I was waiting for my turn with the Finance Department. After the process was complete he gave me his card and told me if I ever needed anything please reach out. Also the next day he called just to see how things with the vehicle were going. Could not ask for more out of this team. More
by shanks711
January 05, 2021
Edward Kelly, helped us get into a beautiful 2017 Sonata. The whole process was buttery smooth, Ed, provided exceptional service and was quite personable. If you are looking for a car see Ed. You'll be glad The whole process was buttery smooth, Ed, provided exceptional service and was quite personable. If you are looking for a car see Ed. You'll be glad you did. John and Melanie Boland More
by JMB2014
Employees Worked With
Edward Kelly
January 04, 2021
JP is always amazing to work with. No pressure, no hassles. He listens to exactly what you want, and if he doesn’t have it on the lot he’ll go above and beyond to find it. Or as in my case he’ll sit w hassles. He listens to exactly what you want, and if he doesn’t have it on the lot he’ll go above and beyond to find it. Or as in my case he’ll sit with you and pull up the website and order your dream car. thank you again JP, you are the reason I keep buying from Imperial. More
by Rzarella
Employees Worked With
