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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

February 25, 2021

When I pulled up my wife and I had been greeted by JP, a When I pulled up my wife and I had been greeted by JP, a top salesman for Jeep/Chrysler at Imperial. We told JP what we were looking for and he broug More

by Matthew.godin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

JP Carlo is the guy to see about a new Ram, or Jeep, Dodge, etc... I ordered a new 2500 from him after getting prices from several other dealers in New England. He gave me the best price ans he was easy More

by PaulButkiewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

We contacted Uzair after finding him through Dealer Rater. We were looking for an AWD Chrysler Pacifica, which were hard to come by! Uzair kept in touch with us over the next couple months while we wai More

by kimberlyalopes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
February 15, 2021

Tommy is one of the best people I have ever worked with on any purchase. He gives the facts as they are and is extremely knowledgeable about all facets of the car and the process. I will make sure to buy m More

by Brendan F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Rizzitano JR
February 12, 2021

Shadi was great to work with when I was getting my new truck. Very helpful and professional. Highly recommend them to anyone looking for a great place to purchase their next vehicle. More

by crownrealtytrust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shadi Tarazi
February 10, 2021

I had a fantastic experience buyinng my truck here. Sales associate Andy Spirito was very knowledgeable and helpful. Finance manager David Kerr got me a great interest rate and walked me through the whole pr More

by jhale630
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Spirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Kerr
February 08, 2021

ZERO STARS!!!!!! UNPREPARED, UNPROFESSIONAL - and the GM (Abdul) was absurdly RUDE! Have purchased a dozen or more cars over my lifetime, and have NEVER experienced anything like that. Complete disaster - More

by Happy Jeep owner
Recommend Dealer
No
Employees Worked With
Abdul Alnahas
February 04, 2021

Jim Burke was great, helped me get the perfect car for my Needs, Style, and Budget. Bob Pierce in finance made the process of securing financing painless.... Great Dealership with great people. More

by TomG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pierce
February 03, 2021

I went to Imperial Chrysler Dodge Jeep Ram in Mendon for an inspection sticker. The day went I was helped by William Ott who was friendly and very customer oriented. I would highly recommend going there More

by jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ott
February 03, 2021

Uzair Ayaz was top notch. Dude was real with me, took car of everything and was a great help. Great experience. Easiest car buying experience I ever had. More

by Buffalo14513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
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