Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,107 reviews
March 25, 2021
It was a very good experience having Uzair work with us on our new lease of Jeep at Imperial Dealership in Mendon .He is very knowledgeable on vehicles and very pleasant to work with. He never made us fee on our new lease of Jeep at Imperial Dealership in Mendon .He is very knowledgeable on vehicles and very pleasant to work with. He never made us feel rushed and worked very hard for us. Also still helpful after the deal .Thank you so much. More
by RE
Employees Worked With
Uzair Ayaz, Dave Kerr
March 24, 2021
Just wanted to let everyone know I had the best car buying experience I have ever had at Imperial Dodge Chrysler. I've work for other dealers for over 20 years and never received the kindness and curio buying experience I have ever had at Imperial Dodge Chrysler. I've work for other dealers for over 20 years and never received the kindness and curiosity as I did from Imperial.My salesman T.J was awsome so awsome in fact he even went down to Imperials Toyota store to put another awsome deal together for my sister and brother in law on a new Toyota. I'm so glad I went their to buy my van I drove past 3 other Chrysler dealers to get to Imperial. GO YOU WONT BE DISAPPOINTED. More
by Skinnywilks
March 23, 2021
Paul was awesome! Honest and knows his stuff! You can always tell when you can trust someone or not. Dealership was also really cool to walk around and look at. always tell when you can trust someone or not. Dealership was also really cool to walk around and look at. More
by Patriots
Employees Worked With
Paul
March 22, 2021
Great salesman, very helpful, 10/10 would recommend. Finance was very helpful as well. Dave and Khalil are superb. There is nobody else better with there jobs. Finance was very helpful as well. Dave and Khalil are superb. There is nobody else better with there jobs. More
by Pasay7
March 19, 2021
Excellent service. Cars were pulled prior to visit by stock number and were ready and waiting for me to test drive. I would highly recommend to anyone looking. Management assisted when needed. TJ from Sa stock number and were ready and waiting for me to test drive. I would highly recommend to anyone looking. Management assisted when needed. TJ from Sales did a great job showing us the vehicles and all features. It was the quickest experience purchasing a vehicle thus far. More
by Gab.proven
Employees Worked With
Talal Al-Jallad
March 16, 2021
Met with Andy, he was very helpful and really went the extra mile. Made what usually is an annoying process, easy and enjoyable. Walked out very happy with a great new jeep in ONE visit! extra mile. Made what usually is an annoying process, easy and enjoyable. Walked out very happy with a great new jeep in ONE visit! More
by Brnlab
Employees Worked With
March 15, 2021
I work with the service Department on a regular basis, Bill Ott is the service advisor I continually work with, Bill is always very responsive to our needs, gets our vehicles repaired as fast as possible, Bill Ott is the service advisor I continually work with, Bill is always very responsive to our needs, gets our vehicles repaired as fast as possible, always gives me updates on repairs, parts, and timeline so I can plan our work schedule. He is great to work with and is always there for us. More
by mike
Employees Worked With
Bill Ott
March 14, 2021
Just bought a jeep gladiator from imperial, Jim Burke was our salesman, very knowledgeable, friendly, went above and beyond, also jeff in finance was great. our salesman, very knowledgeable, friendly, went above and beyond, also jeff in finance was great. More
by Gaildj
Employees Worked With
March 08, 2021
Extremely patient and helpful. Uzair spent the day making sure that I found the car that was right for me. I did not feel pressured or rushed to make a decision. Very friendly. Not only did Aaron make sure I sure that I found the car that was right for me. I did not feel pressured or rushed to make a decision. Very friendly. Not only did Aaron make sure I walked away with a good deal, but he also took the time to discuss what option would be the best and more importantly the smartest choice based on my needs and financial situation. I highly recommend this team. More
by Lindsayb1289
March 07, 2021
As a first time buyer my experience was fantastic. Shadi Tarazi was extremely helpful in helping me find a used truck that fit all my needs and Dave Kerr was excellent in helping me find a loan at a great r Tarazi was extremely helpful in helping me find a used truck that fit all my needs and Dave Kerr was excellent in helping me find a loan at a great rate. More
by mikeellis6890
Employees Worked With
Shadi Tarazi, Dave Kerr
