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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,107 reviews
April 25, 2021
It was raining really bad the day my son and I went to the dealership but we were surprised when we walked in because Shadi was standing right in front of us with an amazing welcome and a very positive at the dealership but we were surprised when we walked in because Shadi was standing right in front of us with an amazing welcome and a very positive attitude. Shadi also made sure To include my son in our conversation. That’s when I knew I am getting a car that day. Amazing guy. More
by Mikeed086
Employees Worked With
Shadi Tarazi
April 25, 2021
My first purchase at this dealer and Uzair made the process extremely easy from test drives, working the deal and financing. I will be back for my next car. process extremely easy from test drives, working the deal and financing. I will be back for my next car. More
by dfish37
Employees Worked With
Uzair Ayaz
April 24, 2021
Work with Bill Ott, was very helpful and friendly. Figured out my electrical problem same day! Still under warranty so there was no charge. Couldn't be happier! Figured out my electrical problem same day! Still under warranty so there was no charge. Couldn't be happier! More
by Douglasv1
Employees Worked With
Bill Ott
April 21, 2021
i brought my vehicle in for rear brakes and dealt with Bill Ott. he was very knowledgeable, professional and friendly. i was very pleased with my experience with Bill and the entire service department. lo Bill Ott. he was very knowledgeable, professional and friendly. i was very pleased with my experience with Bill and the entire service department. looking forward to dealing with Bill again. More
by bill.docherty
Employees Worked With
William Ott
April 19, 2021
Could not say enough nice things about this dealership. They had our car up front and ready to test drive. Uzair was there to welcome us and answer all of our questions. He was knowledgeable, patience and They had our car up front and ready to test drive. Uzair was there to welcome us and answer all of our questions. He was knowledgeable, patience and accommodating. They gave us a great deal on our trade in and made the process seemless. We bought our dream car thanks to Uzair and Jeff. Uzair truly was a fantastic salesman and took care of us every step of the way and beyond. Even after the purchase he responded quickly to questions and I appreciate that. We will be going back to this dealership in the future and have been recommending to everyone we know. More
by tcrowley
Employees Worked With
Uzair Ayaz
April 15, 2021
I am a lender and working with Dave Kerr and James Burke, even after a sale was complete was easy, efficient and prompt. Highly recommended!! even after a sale was complete was easy, efficient and prompt. Highly recommended!! More
by lhunt
April 09, 2021
I recently purchased a 2021 Jeep Wrangler and the process from beginning to end was painless. I was in and out within 2 hours. Andy Spirito was a pleasure to work out a deal with. from beginning to end was painless. I was in and out within 2 hours. Andy Spirito was a pleasure to work out a deal with. More
by nicotiberi727
April 02, 2021
My wife and I purchased our third Jeep from this dealership and our buying experience was just as positive as our first. We financed through the dealership again and requested Dave Kerr to work wit dealership and our buying experience was just as positive as our first. We financed through the dealership again and requested Dave Kerr to work with us. We worked with Dave in the past and his peronality and positive attitude made the process painless and informative. He is low key which is just what we like and he explains every document you are signing. I would certainly recommend Dave to anyone looking to finance through the dealership. More
by Anthony
March 27, 2021
Made my first car purchase quick painless and easy! Called the dealership one week and had everything done by phone very quickly. Would definitely recommend going to him. Called the dealership one week and had everything done by phone very quickly. Would definitely recommend going to him. More
by Jwright977
Employees Worked With
Uzair Ayaz, Dave Kerr
March 27, 2021
JP was amazing to work with from the moment I walked in until my sticker was on the car. I Know I can reach out to him with any questions I may have in my new Jeep. He was extremely knowledgeable and helpf until my sticker was on the car. I Know I can reach out to him with any questions I may have in my new Jeep. He was extremely knowledgeable and helpful teaching me how to remove and reinstall the top. Thank you very much!!! More
by Plrice
Employees Worked With
