Imperial Chrysler Dodge Jeep Ram
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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What a great experience I had with my salesperson JP. He listened to what I wanted in a new vehicle, as well as my financing needs. He was a pleasure to work with. listened to what I wanted in a new vehicle, as well as my financing needs. He was a pleasure to work with. More
Fantastic customer service. From the selection of the vehicle to purchase Shadi and Audi smoothly walked us through the process. Flawless service. Highly recommend this dealership. vehicle to purchase Shadi and Audi smoothly walked us through the process. Flawless service. Highly recommend this dealership. More
We bought our vehicle from Ed Kelly in 2018 and ever since then, he has been there for us!!! He has gone above and beyond and we would definitely buy 10 more cars from him!!! Please, if you go to Impe since then, he has been there for us!!! He has gone above and beyond and we would definitely buy 10 more cars from him!!! Please, if you go to Imperial Dodge, ask for Ed Kelly....you will not regret it!!! More
I came in later in the afternoon on a Friday to look at a car they confirmed was on the lot. Thomas looked high and low for the truck and no one could locate it through all three brands of dealerships Imper car they confirmed was on the lot. Thomas looked high and low for the truck and no one could locate it through all three brands of dealerships Imperial had. Thomas gave me the keys to a different trim level while he literally sprinted around the lot, phone in hand, searching the inventory to see what happened. This guy was a machine. I had my two family with me and he was kind and generous with them. We got to the bottom of the truck we were looking for, and I ended up settling on a different truck. At this point, the dealership was already closed but Thomas did not care, he wanted to make it right. I told him I wasn't in the negotiation mood, that I'm a numbers guy and he knew exactly what to do. We made a deal within 15 minutes that was fair for both parties given the economic climate of the truck market. Fast forward and he had the F&I guy queued up in 25 minutes. Thomas stayed till almost 9PM on a Friday night, helping me get my kids' carseats in the new truck and making sure we had everything we needed. Couldn't ask for anything better. More
We have always bought our cars and trucks at Imperial! You can't beat the prices and they have the best service! JP Carlo is by far the best salesman we've ever had! Every single time he gets the deal do You can't beat the prices and they have the best service! JP Carlo is by far the best salesman we've ever had! Every single time he gets the deal done. he goes above and beyond! We wouldn't buy a car anywhere else except with JP at Imperial! Thank you so much! More
J.P. Carlo has been the best salesperson I've ever dealt with. He's not pushy and he listened to what I wanted. It has been such a great buying experience with. He's not pushy and he listened to what I wanted. It has been such a great buying experience More
J.P. Carlo was the best !! we recently totaled our Summit..and went BROWSING at Imperial. He was just the best! during a tuff time for us , his smile and kind manor were a perfect fit..fast forward 2 Summit..and went BROWSING at Imperial. He was just the best! during a tuff time for us , his smile and kind manor were a perfect fit..fast forward 2021 Grand Cherokee LTD...thanks J.P. for the seemless purchase. More
Went there to buy a jeep and Dave Kerr was the business manager we dealt with. He worked with us and got us the best rate for our new purchase and we also managed to get a free polycoat! manager we dealt with. He worked with us and got us the best rate for our new purchase and we also managed to get a free polycoat! More
We live in New York State and purchased in Massachusetts. We were referred to Imperial by a friend. We dealt with John Ellis who made the transaction extremely smooth and easy. Everything was negotiated and We were referred to Imperial by a friend. We dealt with John Ellis who made the transaction extremely smooth and easy. Everything was negotiated and signed for prior to making the six and a half hour trip down to pick up our vehicles. I was not the easiest customer to deal with as I was hesitant about trading in my vehicle. They gave us well over trade in value on both of our vehicles and saved us thousands on a 2021 Ram 1500 Night Edition Big Horn and a 2021 Jeep Grand Cherokee Limited. When John didn’t have the Jeep I wanted he searched until he found it. There wasn’t a dealership around us that could compete with their pricing. I highly recommend them to anyone. Ask for John Ellis! More
Shadi welcomed us when we walked with a big smile. His services were very generous And he was very patient with my wife and I. He was very honest and gave us a really great offer. Love it!!!!!!. services were very generous And he was very patient with my wife and I. He was very honest and gave us a really great offer. Love it!!!!!!. More