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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

May 26, 2021

What a great experience I had with my salesperson JP. He listened to what I wanted in a new vehicle, as well as my financing needs. He was a pleasure to work with. More

by Renebean1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Fantastic customer service. From the selection of the vehicle to purchase Shadi and Audi smoothly walked us through the process. Flawless service. Highly recommend this dealership. More

by George Guskey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audi in the Ford Finance Department Five Star, Shadi Tarazi
May 11, 2021

We bought our vehicle from Ed Kelly in 2018 and ever since then, he has been there for us!!! He has gone above and beyond and we would definitely buy 10 more cars from him!!! Please, if you go to Impe More

by scott_ethier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
May 10, 2021

I came in later in the afternoon on a Friday to look at a car they confirmed was on the lot. Thomas looked high and low for the truck and no one could locate it through all three brands of dealerships Imper More

by Natrose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rizzitano JR
May 07, 2021

We have always bought our cars and trucks at Imperial! You can't beat the prices and they have the best service! JP Carlo is by far the best salesman we've ever had! Every single time he gets the deal do More

by Linda & Andy K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

J.P. Carlo has been the best salesperson I've ever dealt with. He's not pushy and he listened to what I wanted. It has been such a great buying experience More

by Sbdgowl01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

J.P. Carlo was the best !! we recently totaled our Summit..and went BROWSING at Imperial. He was just the best! during a tuff time for us , his smile and kind manor were a perfect fit..fast forward 2 More

by liny02019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Went there to buy a jeep and Dave Kerr was the business manager we dealt with. He worked with us and got us the best rate for our new purchase and we also managed to get a free polycoat! More

by Charleenharinga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talal Al-Jallad, Dave Kerr
April 27, 2021

We live in New York State and purchased in Massachusetts. We were referred to Imperial by a friend. We dealt with John Ellis who made the transaction extremely smooth and easy. Everything was negotiated and More

by inclinek9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2021

Shadi welcomed us when we walked with a big smile. His services were very generous And he was very patient with my wife and I. He was very honest and gave us a really great offer. Love it!!!!!!. More

by Oregsamiel12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shadi Tarazi
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