Imperial Chrysler Dodge Jeep Ram
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My "New" Jeep Wrangler Sport! My husband and I decided to stop by Imperial to "just take a browse" through the selection of Jeep Wranglers that they had on the lot. We were simply My husband and I decided to stop by Imperial to "just take a browse" through the selection of Jeep Wranglers that they had on the lot. We were simply trying to decide if we were going to purchase a vehicle or keep the 2 we had. NO intention to buy on that day, and perhaps not at all. We were approached by Ed Kelly, who was more than happy to help, even after knowing that we were not going to purchase. He helped us decifer whether it would best to buy new or pre-owned. He guided us to the vehicles that matched what we were looking for, we test drove all that we desired, and with his laid-back, no-rush, no-pressure approach, we actually made the decision to buy. From beginning to end, through negotiation, and credit with Karyn Ingram (who is both friendly and very knowledgable) the ENTIRE process was pleasant! And, really, who can say that about buying a car??! It's always been someting I've dreaded! So THANK YOU for making this process easy and stress-free when we expected the exact opposite! More
"The Best" I went in thinking this will be a long day at the dealer. I was pleasantly surprised, in and out. Rick Panorese listen to my request and got me to the I went in thinking this will be a long day at the dealer. I was pleasantly surprised, in and out. Rick Panorese listen to my request and got me to the right car the first trip out to the lot. From test drive to trade in to finance it was the best experience I ever had purchasing a car. When you get there ask for "Rick". More
review Sharon spent a lot of time with me and was very knowledgeable. I didn't purchase a vehicle, but confident she will find me the one that I want. I w Sharon spent a lot of time with me and was very knowledgeable. I didn't purchase a vehicle, but confident she will find me the one that I want. I would highly recommend her if you are heading to Imperial. More
Excellent Service Ed was very friendly, gave us all the info we needed, fast and efficient. Would come back again to see him. Very happy with our purchase Ed was very friendly, gave us all the info we needed, fast and efficient. Would come back again to see him. Very happy with our purchase More
best experience buying a car They worked with us to get us in the car we wanted without breaking the bank. Frank was very patient with us because we didn't have a car in mind, we They worked with us to get us in the car we wanted without breaking the bank. Frank was very patient with us because we didn't have a car in mind, we just knew what we didn't want. More
Unbelievable Customer Service I cannot say enough about how I was treated this time (my 3rd time) purchasing a car from Imperial. Dave spent a lot of time with me making sure I go I cannot say enough about how I was treated this time (my 3rd time) purchasing a car from Imperial. Dave spent a lot of time with me making sure I got the car that was exactly right for me (along with his manager Aaron). Karyn, in finance, was just amazing and I felt like I was in very good hands when working with her. All of their efforts ensured that I got my car in time for my family vacation which I know was not an easy task when dealing with insurance companies and the registry. I felt like they really cared about my situation and were willing to do whatever humanly possible to make it happen in the time frame I needed. I truly appreciate all of their efforts, these people are a HUGE asset to your company. I have not felt this way when buying from Imperial in the past and honestly only went back because it is convenient. I am happy to say I am now a promoter of this dealership and will tell everyone I know about Karyn & Dave! Thank you once again and I love my new car!! More
no pressure buying experiance Lewis was a pleasure to work with. We were not followed around and for the most part left to roam around the dealership. when we were ready for some h Lewis was a pleasure to work with. We were not followed around and for the most part left to roam around the dealership. when we were ready for some help he was availeable to answer all of our questions. we were able to take several Jeeps out for test drives by ourselves which was very nice. More
Amazing staff and great experience I cannot say enough about my experience with Imperial. Joel and Karyn were incredibly helpful and accommodating. I have never purchased a car on my ow I cannot say enough about my experience with Imperial. Joel and Karyn were incredibly helpful and accommodating. I have never purchased a car on my own and they made the process so easy. I highly recommend them and look forward to working with them in the future. More
Exceptional car buying experience I had the pleasure of having Ed work with me to get me into a safe, reliable, and affordable vehicle. Being a new sole proprietor I had to watch my bu I had the pleasure of having Ed work with me to get me into a safe, reliable, and affordable vehicle. Being a new sole proprietor I had to watch my budget and still get a car I wanted. I told Ed I would really like to have a car that was a manual, red (if possible), low mileage, but most of all affordable. Needless to say he put me in exactly in the car I asked for, affordable, low mileage, manual, and red. I was treated with the utmost respect and professional curtesy while purchasing my vehicle. I could not be happier and will most certainly work with them again in the future. More