55 Reviews of Imperial Chevrolet - Service Center
Jessica Liseno went the extra mile I recently had to have work done to my classic Corvette. Jessica spent the time upfront to learn of my issue and concern for my older vehicle. Imper I recently had to have work done to my classic Corvette. Jessica spent the time upfront to learn of my issue and concern for my older vehicle. Imperial has always done an amazing job servicing my classic Corvette over the years and I always trust them with my Corvette's service. Issue was resolved promptly, and Jessica provided me with a complete explanation on the issue to my vehicle. In addition, it was pouring rain and Jessica was kind enough to place my classic Vette inside until I came to pickup the vehicle as I was concerned with water entering through a window leak. More
Service appt. I have been buying and having my vehicles serviced at Imperial for years. Today I had a service appt. The staff is always professional and easy to w I have been buying and having my vehicles serviced at Imperial for years. Today I had a service appt. The staff is always professional and easy to work with. My vehicle was ready in the time they quoted me. I visit the diner for a delicious meal while my vehicle is being serviced. Also the waiting rooms are very comfortable. Thank you, Susan More
jessica liseno Outstanding service i cannot say enough about Jessica liseno's outstanding and supportive customer service, I have purchased several cars at imperial and if a problem as i cannot say enough about Jessica liseno's outstanding and supportive customer service, I have purchased several cars at imperial and if a problem asrises' Jessica is always there for me going out of her way to make sure my needs are met. I can always count of jess to ease my mind and come to a quick resolution for me. I hope you truly appretiate what a tremendous asset jess is to the imperial family. thank you jess you rock thanks luv ya leslie depasquale More
great very professional customer friendly would recommend friends/family to have vech worked on other dealerships I dealt with in past was not so good ve very professional customer friendly would recommend friends/family to have vech worked on other dealerships I dealt with in past was not so good very nice waiting area I like the trophys/memorabilia More
Awesome service! My car was towed to Imperial from another garage that had it for several weeks and couldn't figure out what was wrong with it. Within hours the proble My car was towed to Imperial from another garage that had it for several weeks and couldn't figure out what was wrong with it. Within hours the problem was diagnosed by Imperial and fixed. The service representative Sean was exceptionally helpful and encouraging. I was charged a very fair price also : ) More
Service visit I took my truck in for service at the beginning of April for a problematic check engine light I have brought to multiple dealerships to fix with no sa I took my truck in for service at the beginning of April for a problematic check engine light I have brought to multiple dealerships to fix with no satisfactory resolution. Jessica Liseno was my service advisor, and was very helpful throughout the entire process. They were able to narrow down the exact issue with my truck,which ended up being a wiring issue. Since then I have not had anymore issues with my truck and it's rubbing great! I would like to thank Jessica and the technician for their work on getting my truck running properly after all the aggravation I have had dealing with it. More
Good timely service. I have brought my old Ford expo and now my New Tacoma in to chevy because i think its hard to find a service writer and techs that will be straight sh I have brought my old Ford expo and now my New Tacoma in to chevy because i think its hard to find a service writer and techs that will be straight shooters. I followed Sean McCabe here from his last Ford dealership to now Chevy because i trust this man. He's honest with me and is great with offering me the options i may have when it comes to the work i need done. And me not really being a "car guy" hes done great explaining to me his recommendations and why. Top notch work, Sean. Thanks for everything. More
Best place to buy and maintain a car The sales force are a pleasure to deal with, and the service dept. is top notch. They are easy to deal with. I would never go anywhere else to buy or The sales force are a pleasure to deal with, and the service dept. is top notch. They are easy to deal with. I would never go anywhere else to buy or repair my car. Bruce D'Ambra is a fantastic person, I have been purchasing cars from him for over 20 years, if all sales people were like him car salesmen would have a great reputation. More
The most honest and trustworthy car dealer in Massachusetts I have been purchasing cars and trucks for the past 38 years and haven't found a more honest and trustworthy dealer than Imperial Chevrolet. The sales I have been purchasing cars and trucks for the past 38 years and haven't found a more honest and trustworthy dealer than Imperial Chevrolet. The sales team doesn't pressure you to buy what they want to sell you, show you what you are interested in buying. They are very knowledgeable about the products they represent work with you on payment options. The service department handles your vehicle as if it was their own. If a repair is needed, they fix it right the first time at a fair price. Routine maintenance is preformed quickly and with a smile. Jess is my favorite! She always works around my schedule and get my vehicle serviced quickly. She is awesome! Most of the staff knows me by name now, so i feel very comfortable when visiting them. Over the years, I have brought many of my friends and family to Imperial to look at cars, and all of them are now Imperial customers. Mike More
Great Experience! Called on a Tuesday to get my car looked at and Jessica was able to get it right in! I dropped my car off Tuesday night and it was ready by 2:00 on We Called on a Tuesday to get my car looked at and Jessica was able to get it right in! I dropped my car off Tuesday night and it was ready by 2:00 on Wednesday! Everyone at Imperial is courteous and informative every time I have been there! More