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Imperial Chevrolet

Mendon, MA

4.6
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,307 reviews

December 01, 2015

Used GMC Sierra Scott Bregnard was great to deal with and would recommend him and Imperial to anyone looking for great service. The truck was exactly what I was looki More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bregnard Jr.
Apr 07, 2016 -

Imperial Chevrolet responded

carguy: Thank you for your business and for taking the time to share your kind words about Scott Bregnard and your experience at Imperial Chevrolet. Scott and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 13, 2015

terrific salesperson from the time we entered the dealership our salesperson,Brian Sceviour,made sure that any of our questions were answered correctly and timely.He showe More

by jackg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sceviour
Apr 07, 2016 -

Imperial Chevrolet responded

Dear Jackg: Thank you for your business and for taking the time to share your kind words about Brian Sceviour and your experience at Imperial Chevrolet. Brian and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

November 08, 2015

Awful experiences I bought multiple cars from this dealership simply because it was convenient and close to home. Each time I felt like I got screwed in many ways. The More

by Mandalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dealt with multiple.
November 02, 2015

No pressure, friendly car buying experience this is the 6th car we've purchased from Imperial and, as usual, it was an easy and non- stressful experience. Our salesman didn't try to confuse us More

by Debbie1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Ghalbouni
Apr 11, 2016 -

Imperial Chevrolet responded

Dear Debbie1979: Thank you fgr your business and for taking the time to share your kind words about Mike Ghalbouni and your experience at Imperial Chevrolet. Mike and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy,Chrysler -Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

October 29, 2015

Pleasurable experience! This dealership offers a great selection of vehicles from which to choose from. The salespeople and managers are a delight to work with. In particul More

by mklady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Donohue, Aline Almedia
Apr 15, 2016 -

Imperial Chevrolet responded

Dear mklady: Thank you very much for taking the time to write such a lovely review for Aline Almeida. We're thrilled that you took the time to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you! Thank you for your business and your enthusiastic support of ours. It means a great deal to us. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

October 29, 2015

happy,happy i could not bie more satisfied and happy with them,i had great experience with Aline she is a wonderful person to dill with,i was looking for a dodge More

by charleusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aline Almedia
Apr 15, 2016 -

Imperial Chevrolet responded

Dear happy, happy: Thank you for your business and for taking the time to share your kind words about Aline Almedia and your experience at Imperial Chevrolet. Aline and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

October 28, 2015

great experience!! we were looking for a 2016 Chevy traverse. And as soon as one came in Scott called us. He knew what we wanted and took care of us right away. I would More

by Donna127
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Forgette, Scott Bregnard Jr.
Apr 15, 2016 -

Imperial Chevrolet responded

Dear Donna127: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Scott Bregnard and the team at Imperial Chevrolet. We take great pride in delivering a stree free buying experience. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

October 20, 2015

Bruce is dishonest These guys manges to lose a five figure check and would t provide a satisfactory answer as to how. Bruce basically accused me of lying about giving t More

by Chevyguy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bruce D’Ambra
October 05, 2015

Was given information prior my visit, changed on arrival I had a lengthy email chain with an online sales associate with Imperial and the deal was a certain thing. When I got in to the dealer I was told tha More

by Vanquished
Recommend Dealer
No
Employees Worked With
No naming names
September 17, 2015

I could not be more satisfied and happy with them I was looking for my first Vehicle; I visited multiple dealers and received multiple quotes, however, in order to receive extra discounts most of the More

by Luis A Mata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aline Almedia
Apr 19, 2016 -

Imperial Chevrolet responded

Dear Luis S Mata: Thank you for your business and for taking the time to share your kind words about Aline Almedia and Ahmad Al_Jallad and your experience at Imperial Chevrolet. Aline and the entire staff here at Imperial truly appreciate it. Sincerely,' Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

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