
Imperial Chevrolet
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
Used GMC Sierra Scott Bregnard was great to deal with and would recommend him and Imperial to anyone looking for great service. The truck was exactly what I was looki Scott Bregnard was great to deal with and would recommend him and Imperial to anyone looking for great service. The truck was exactly what I was looking. More
terrific salesperson from the time we entered the dealership our salesperson,Brian Sceviour,made sure that any of our questions were answered correctly and timely.He showe from the time we entered the dealership our salesperson,Brian Sceviour,made sure that any of our questions were answered correctly and timely.He showed us different models and new his business,a pro.Purchased a Equinox and everything went smoothly. More
Awful experiences I bought multiple cars from this dealership simply because it was convenient and close to home. Each time I felt like I got screwed in many ways. The I bought multiple cars from this dealership simply because it was convenient and close to home. Each time I felt like I got screwed in many ways. These people only care about the bottom line and not at all about the customer. I finally smartened up and went elsewhere. More
No pressure, friendly car buying experience this is the 6th car we've purchased from Imperial and, as usual, it was an easy and non- stressful experience. Our salesman didn't try to confuse us this is the 6th car we've purchased from Imperial and, as usual, it was an easy and non- stressful experience. Our salesman didn't try to confuse us with a lot of numbers - just very straight forward pricing. The manager was willing to negotiate without a lot of wasted time. All in all, we were treated like valued customers and that means a lot. More
Pleasurable experience! This dealership offers a great selection of vehicles from which to choose from. The salespeople and managers are a delight to work with. In particul This dealership offers a great selection of vehicles from which to choose from. The salespeople and managers are a delight to work with. In particular, Aline Almeida, takes the time to fully understand what you are looking for in a vehicle. I feel she goes above and beyond any other sales rep I ever dealt with at any other dealership. There is no doubt Imperial Chevrolet will be the only dealership I will ever buy from again. My whole experience was enjoyable and I never felt pressured to make a purchase unless I was completely satisfied. In fact, after only two months of making my own purchase, my husband and I returned to Imperial and purchased a new vehicle for him. More
happy,happy i could not bie more satisfied and happy with them,i had great experience with Aline she is a wonderful person to dill with,i was looking for a dodge i could not bie more satisfied and happy with them,i had great experience with Aline she is a wonderful person to dill with,i was looking for a dodge durango,i couldn't find it,the way i want. them she did take,my name n phone # so she can call me, one week later she call me with a good news,she had the car for me .them i whent over there ,n i got the cars .thank you Aline almeida she is great More
great experience!! we were looking for a 2016 Chevy traverse. And as soon as one came in Scott called us. He knew what we wanted and took care of us right away. I would we were looking for a 2016 Chevy traverse. And as soon as one came in Scott called us. He knew what we wanted and took care of us right away. I would definitely recommend Scott to my friends and family. More
Bruce is dishonest These guys manges to lose a five figure check and would t provide a satisfactory answer as to how. Bruce basically accused me of lying about giving t These guys manges to lose a five figure check and would t provide a satisfactory answer as to how. Bruce basically accused me of lying about giving them the check..up in my face. Do yourself a favor, go somewhere else these guys are nice on the outside but as slimy as the day is long behind the scenes. More
Was given information prior my visit, changed on arrival I had a lengthy email chain with an online sales associate with Imperial and the deal was a certain thing. When I got in to the dealer I was told tha I had a lengthy email chain with an online sales associate with Imperial and the deal was a certain thing. When I got in to the dealer I was told that that was not the deal. Kind of a wasted trip for me in the middle of the week, Imperial cars is not the easiest place to get to from the metro Boston area... Would have liked to have purchased the car I was looking at but the numbers didn't work at what the deal was when I got to the dealer. Would still do business with in the future for the right deal but this experience left a bad taste in my mouth. More
I could not be more satisfied and happy with them I was looking for my first Vehicle; I visited multiple dealers and received multiple quotes, however, in order to receive extra discounts most of the I was looking for my first Vehicle; I visited multiple dealers and received multiple quotes, however, in order to receive extra discounts most of the dealers told me to do extra things like opening an account in Credit Union or being a member of specific companies. The first person that I meet at Imperial Chevrolet was Aline Almeida (Nyne) I was looking for a Camaro LS2 or a LT1, and she was an expert when talking about Camaros. I had a lot of questions since I am an international student and it was my first time buying a car, nonetheless, she was able to answer each one of them and help like no one else, in the previous dealers. She was very knowledgeable about Camaros and very friendly. She did not pressure me to purchase the vehicle, instead she gave me a huge discount and was able to give me a better price that the previous dealers, and the best part is that I did not have to do anything else like opening an account in Credit Union in order to qualify for the discounts. This white Camaro did not only had a red stripe, but she also was able to give me a better price. She was very clear and explained me everything with patient, since it was my first time really did not have an idea of how the buying process was. I had a pre-approved loan from Bank of America, which at the end did not work; the loan was declined when Bank of America realized that I was on F-1 visa status. Nevertheless, I kept the contact with Aline and Ahmad Al-Jallad (The Finance Manager at Imperial Chevrolet). Both of them did the impossible to find a new loaner willing to approve me a loan with my Visa Status. They both were very dedicated in order to help me to find a different loan, despite my visa status. I received call/text from Aline and Ahmad almost everyday, informing me how thing were moving. They finally found a new loaner for me. Both were willing to help me as much as possible, they found me a very low interest rate. It is extra to say that they literally did the impossible in order to help me. I really appreciated their motivation and enthusiasms in order to find the best for me. As an international student I am not familiarized with much of the process or paperwork needed when you are buying a car, Aline very friendly decided to do much of it for me, even some things that most dealers will not to do for their customers. I could not be more satisfied and thankful with Aline, Ahmad and Imperial Chevrolet. They have an awesome environment and customer service, I felt very confident and comfortable during all the process, and I definitely would not hesitate in buying a car again from them. More