Imperial Chevrolet

Excellent car buying experince! I found the car that I have been looking for months. I was treated in a very professional manner by John and he worked hard to reach a deal on my new I found the car that I have been looking for months. I was treated in a very professional manner by John and he worked hard to reach a deal on my new Corvette. It was a pleasure to deal with everyone I came in contact with at Imperial and look forward to my next purchase. Fran F. More

Extremely Satisfied I am extremely satisfied with my recent car buying experience at Imperial Chevrolet in Mendon, MA and would totally recommend them. My salesperson, Ch I am extremely satisfied with my recent car buying experience at Imperial Chevrolet in Mendon, MA and would totally recommend them. My salesperson, Chris "Mac" McIntyre was quite personable and a pleasure to deal with. Chris "Mac," as well as the business manager and the sales manager were all very accommodating and went beyond the normal scope of business to make sure that I was completely satisfied with my purchase. Initially, I purchased a vehicle which I thought I wanted, but it didn't quite meet all of my needs. The next day they allowed me to return that vehicle and set me up with another vehicle which was better suited for me. This display of exemplary customer service is why I would highly recommend Chris "Mac" and Imperial Chevrolet to anyone interested in purchasing a vehicle!!!!!! More

Our 1st purchase from Imperial & we are VERY impressed! Although we live very close to Imperial we never bought from them until now. From the moment we walked onto the lot, Scott Bregnard was there to help Although we live very close to Imperial we never bought from them until now. From the moment we walked onto the lot, Scott Bregnard was there to help us and did so EVERY step of the way until we drove the vehicle off the lot. I am so impressed that I have told everyone I know about our great client experience and will continue to purchase my vehicles from them. Scott paid attention to every little detail and that is what makes the difference! Thanks Scott! More

Went in found the car of my dreams and they made it possible Very happy with service and quick turn around - Scott was super helpful and provided all the answers to any and every question I had. Did not think I Very happy with service and quick turn around - Scott was super helpful and provided all the answers to any and every question I had. Did not think I would be able to drive my new truck home that day - blew my mine when we were able to complete it all! Great job Scott and team thank you! More

Best place to buy and maintain a car The sales force are a pleasure to deal with, and the service dept. is top notch. They are easy to deal with. I would never go anywhere else to buy or The sales force are a pleasure to deal with, and the service dept. is top notch. They are easy to deal with. I would never go anywhere else to buy or repair my car. Bruce D'Ambra is a fantastic person, I have been purchasing cars from him for over 20 years, if all sales people were like him car salesmen would have a great reputation. More

What a Fantastic Experience! I had seen the new 2016 Chevy Colorado Z71 on their website and wanted more information about leasing options before I made a decision. I had bought I had seen the new 2016 Chevy Colorado Z71 on their website and wanted more information about leasing options before I made a decision. I had bought my previous car from Mike Peters at the Imperial Ford store so I found his card and gave him a call. He told me that even though he was not at work that day and that he wasn't allowed to sell me a New Chevy, he would still reach out to the Chevy team and make sure I was helped. I went in on a rainy Thursday afternoon and began to look around the lot. I met up with Willie Landry, who was incredibly helpful and took the time to show me the truck on the lot, walk around and answer all the questions I had regarding the truck itself. He helped me compare the options available in the Z71 to some of the LT models on the lot and was very knowledgeable. When we began discussing the lease options, he was able to explain simply how a lease worked, how a down payment affected the monthly payment, and overall process on what a lease entailed. After the test drive, we began the leasing process, we found that Chevy did not offer many of the rebates and incentives for the Colorado and the cost per month would have been higher than I had expected even with my trade in. Bruce D'Ambra stepped in as the sales manager and inquired about my options, what I was driving, why I wanted the Colorado and what I had been expecting to spend per month. Working with Willie, he was able to get me top dollar for my trade in, and put me into a reasonable term, and get my payments right in the ballpark of what I wanted to spend. Based on the pricing we had originally discussed this must have taken a huge amount of work and they both had gone above and beyond to put me in the truck I wanted. Once Omar Ihjul in the finance office got me approved, he was a great help in explaining all the documents I was signing and how they affected either my payment or future options for purchase. I was able to pick it up the following day, as they rushed the plates and registration and schedule me to come back for the Poly Steel treatment to protect the vehicle for the term of the lease. When I returned to drop the truck off on Monday and pick it up on Tuesday, it was Willie's day off. Brian Rishe another salesman was there for me every step of the way, walking me to and from the rental office and answering many of the questions I had about the new MyLink radio system. Another consummate professional at Imperial. Overall, I could not have been happier with the experience. Between the salesmen, managers, and finance staff, I have not met a more helpful group with more patience and knowledge than this group. More

The most honest and trustworthy car dealer in Massachusetts I have been purchasing cars and trucks for the past 38 years and haven't found a more honest and trustworthy dealer than Imperial Chevrolet. The sales I have been purchasing cars and trucks for the past 38 years and haven't found a more honest and trustworthy dealer than Imperial Chevrolet. The sales team doesn't pressure you to buy what they want to sell you, show you what you are interested in buying. They are very knowledgeable about the products they represent work with you on payment options. The service department handles your vehicle as if it was their own. If a repair is needed, they fix it right the first time at a fair price. Routine maintenance is preformed quickly and with a smile. Jess is my favorite! She always works around my schedule and get my vehicle serviced quickly. She is awesome! Most of the staff knows me by name now, so i feel very comfortable when visiting them. Over the years, I have brought many of my friends and family to Imperial to look at cars, and all of them are now Imperial customers. Mike More

Great Experience! Called on a Tuesday to get my car looked at and Jessica was able to get it right in! I dropped my car off Tuesday night and it was ready by 2:00 on We Called on a Tuesday to get my car looked at and Jessica was able to get it right in! I dropped my car off Tuesday night and it was ready by 2:00 on Wednesday! Everyone at Imperial is courteous and informative every time I have been there! More

Incredible service! I have had to privilege to work with both Sean and Jessica and wanted to say how professional and knowledgeable they both are. I have been dealing wit I have had to privilege to work with both Sean and Jessica and wanted to say how professional and knowledgeable they both are. I have been dealing with Imperial for over a year now and the service has always been top notch. Gained my business and my next vehicle. More