Back

Imperial Chevrolet

Mendon, MA

4.6
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Contact Dealership

18 Uxbridge Rd

Mendon, MA

01756

Directions

By Type

Showing 1,307 reviews

September 05, 2016

It was great! when I first got there got out of the car we were going in the dealership Brian Sceviour came up to us asked us if we were all set, and we said no we More

by Sonic, sue16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sceviour
Sep 08, 2016 -

Imperial Chevrolet responded

Dear Sonic, sue16: Thank you very much for taking the time to write such a lovely review for Brian Sceviour. We're thrilled that you took the time to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you! Thank you for your business and your enthusiastic support of ours. It means a great deal to us. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 04, 2016

Poor experience, go elsewhere. I recently went in to Imperial Chevrolet looking for a new Chevrolet Spark LT. The price online was misleading, including multiple discounts that you More

by AR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Capuzziello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ihjul
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2016

Awesome Service, Great Deal! I recently just leased a 2016 Chevy Cruze from Imperial Chevrolet and drove away feeling very satisfied with my overall experience. The minute I arriv More

by Jasmine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Walsh Jr., Bruce D’Ambra, Aline Almedia
Sep 06, 2016 -

Imperial Chevrolet responded

Dear Jasmine: Thank you for your business and for taking the time to share your kind winds about Aine Almeida and your experience at Imperial Chevrolet. Aline and the entire staff here at Imperialtruly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. .I hope you will refer your family, friends, colleagues and acquaintances to us.

August 29, 2016

very satisfying eeperience Mr. Earl was very easy to work with. He listened completely to what we had to say. Mr. D"Ambra was also very comfortable too do business with, They we More

by Cathy George
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce D’Ambra, John Earl
August 21, 2016

Very Fair Deal I just bought a 2016 Silverado from imperial and was very satisfied with my experience there. I was treated very fairly and they explained every littl More

by howie111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce D’Ambra, John Earl
August 10, 2016

Service appt. I have been buying and having my vehicles serviced at Imperial for years. Today I had a service appt. The staff is always professional and easy to w More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MikeWalsh, Jim Parsons, Dave and Bill
Aug 10, 2016 -

Imperial Chevrolet responded

Dear Susan: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with the team at Imperial Chevrolet. We take great pride in delivering a stress-free buying experience. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

August 01, 2016

Great experience My wife and I were in at the beginning of July and had a great experience at this dealership. We worked with Brian Sceviour and he was very helpful an More

by Nlm4202000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sceviour
Aug 02, 2016 -

Imperial Chevrolet responded

Dear Nim4202000: Thank you very much for taking the time to write such a lovely review for Brian Sceviour. We're thrilled that you took the time to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you! Thank you for your business and your enthusiastic support of ours. It means a great deal to us. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 14, 2016

Was in search of a new car, had 3 models in mind. A great place to shop for a car, had one in mind for month. Was just a struggle to decide what color jeep to get, because they actually had both colo More

by newcar4mo q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Shaw
Jul 19, 2016 -

Imperial Chevrolet responded

Dear newcar4mo q: Thank you for your business and for taking the time to share your kind words about your experience at Imperial Chevrolet. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 12, 2016

Consummate Professional I purchased a used GMC Canyon from Imperial Chevrolet about a month ago. After watching this particular truck and options package for almost a year, More

by JPac28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Capuzziello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ihjul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Burns
Jul 19, 2016 -

Imperial Chevrolet responded

Dear JPac28: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Dave C. and the team at Imperial Chevrolet. We take great pride in delivering a stress-free buying experience. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

July 12, 2016

John Earl john was very pleasant to work with and very informative. And also Brian Rische helped us with the sale of the jeep Cherokee and very pleasant! More

by cargirl lee @45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Earl, Brian Rishe
Jul 19, 2016 -

Imperial Chevrolet responded

Dear cargirl lee @45: Thank you for your business and for taking the time to share your kind words about John Earl and Brian Rische and your experience at Imperial Chevrolet. John and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

...
92
...