Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
January 12, 2017
Disney World of Automobiles Let me just start by saying I was very nervous about having to get another car but when I went to Imperial it was the best experience. Dave, Manager o Let me just start by saying I was very nervous about having to get another car but when I went to Imperial it was the best experience. Dave, Manager of the Chevrolet Dealership, Willie Landry, Salesman and Omar Ihjul, Business Manager are the best. Very professional, knowledgable, friendly and I didn't feel pressured to make a decision. I would never go anywhere else. More
by Patricia Cournoyer
Employees Worked With
Other Employees :
Torey and John from the dinner. Can't forget them., Willie Landry
January 11, 2017
We had three company trucks with recalls Sean at service scheduled us to bring one truck in the morning and swap them out as they were finished. He got all three trucks done that day with o Sean at service scheduled us to bring one truck in the morning and swap them out as they were finished. He got all three trucks done that day with out any headaches. I would recommend talking to Sean if you need any work done on your chevy. More
by Glenn@barrowscontracting.com
Employees Worked With
Sean in service
January 01, 2017
Helpful professional service Salesman Travis made our car buying experience easy and painless. He is knowledgable about his product and more than willing to teach how to use all o Salesman Travis made our car buying experience easy and painless. He is knowledgable about his product and more than willing to teach how to use all of the options that new cars offer. Everything from beginning to end went smooth. I will certainly make imperial Chevy my first choice in the future. More
by Jeff and Vicki
Employees Worked With
Travis ??????????, Bruce D’Ambra, Mike Ghalbouni
December 31, 2016
Easy to deal with No high pressure and pleasant to talk to. Went in to buy a truck and I got it. Whole process went smooth and definitely would consider them in the fut No high pressure and pleasant to talk to. Went in to buy a truck and I got it. Whole process went smooth and definitely would consider them in the future. More
by Train
December 30, 2016
New Car Purchase I had excellent experience purchasing my 2017 Malibu Car. Brian Sceviour was wonderful to deal with throughout my purchase. Brian made the transact I had excellent experience purchasing my 2017 Malibu Car. Brian Sceviour was wonderful to deal with throughout my purchase. Brian made the transaction run smoothly from the beginning to the end. Thanks again Brian! ~Donna Hurley More
by DHurley
Employees Worked With
Brian Sceviour
December 27, 2016
Excellent experience with Jason Burt Jason made the experience easy and painless. He was a true professional and tried to satisfy my needs. Jason showed patience with me and did not try Jason made the experience easy and painless. He was a true professional and tried to satisfy my needs. Jason showed patience with me and did not try to rush the process. Ask for Jason and he will take care of you. Christmas customer: Bill More
by harry1
Employees Worked With
Jason Burt
December 22, 2016
Outstanding Dealership I recently purchased a 2014 Corvette from Imperial Chevrolet and would like to say what a fantastic dealership to purchase from. I had the pleasure of I recently purchased a 2014 Corvette from Imperial Chevrolet and would like to say what a fantastic dealership to purchase from. I had the pleasure of dealing with Mr. David Boratyn who is the Sales Mgr. David went the extra mile to get me the best deal possible and also a great price for my trade, from the time I walked into the showroom I was greeted with a smiling face and a handshake from David. I never felt pressured into purchasing a vehicle, after the deal was made I was introduced to Omar in the finance dept. Omar went out of his way to get me the best rate possible and I could not be more pleased ! upon receiving my new purchase, Sales consultant Brian Rishe guided me through the introduction to the many features of the vehicle. I highly recommend you visit Imperial Chevrolet for either a new or used vehicle, they have a great selection and a great sales staff. MP45 12/22/16 More
by MP45
December 19, 2016
leased car experience I recently leased a 2017 Chevy Cruze. John Earl made the process extremely easy. He guided me through it using no pressure whatsoever. He has gone abo I recently leased a 2017 Chevy Cruze. John Earl made the process extremely easy. He guided me through it using no pressure whatsoever. He has gone above and beyond to make sure I was very satisfied with my purchased and worked out the finances to suit my needs. I feel confident that he will back up any concerns I have. He has given me his cell phone number to contact him with any questions I might have about the car. I am completely satisfied with my experience at Imperial and John Earl. More
by patricia m parnin
Employees Worked With
John Earl
December 05, 2016
Very comfortable, sales person "Chris Mac" very attentive. We have been dealing with this dealership for many years and have always been very satisfied with the service. Chris "MAC" McIntyre the sales person w We have been dealing with this dealership for many years and have always been very satisfied with the service. Chris "MAC" McIntyre the sales person who greeted us was very pleasant and not pushy. He answered all of our questions and offered us to try out the TRAX XL. I felt a little hesitant, but Chris made me feel very comfortable. We took the car for a good drive & I was able to back it up in a few places and I got to really feel good about the car. When we got back to the dealership and let my husband & I talk privately . After we made our decision he introduced us to Ahmad Al-Jallad ( business manger, to seal the deal. Mr. Ahmad took lots of time with us, he explained many things to us and again we felt very comfortable when we finally got done, and signed the final papers. Chris came out to the car & showed me where all the buttons where and he put in all my contacts in the phone. And said he'd always be here to help me & I'm sure he will be!!!!! More
by Graymore,2016
Employees Worked With
Chris "MAC" McIntyre, Ahmad Al-Jallad
November 29, 2016
Service Department I recently had my 2015 Chevrolet Silverado for service, just a basic oil change and recall. The staff in the Chevrolet service department is always ve I recently had my 2015 Chevrolet Silverado for service, just a basic oil change and recall. The staff in the Chevrolet service department is always very pleasant and helpful. Jessica was my service advisor, She was very professional and knowledgeable about my truck. I would highly recommend Imperial Chevrolet! Thank you for my free car wash as well!! More
by solorzano70
Employees Worked With
Jessica Lesino
