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Imperial Chevrolet
Mendon, MA
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
October 23, 2022
We just purchased a vehicle from Paul Macchi absolutely a great sales man tried many vehicles and it was simply no pressure about anything. Starting with Nancy Brad Paul and Omar just overall a great experi great sales man tried many vehicles and it was simply no pressure about anything. Starting with Nancy Brad Paul and Omar just overall a great experience!! Will be back for our next vehicle Thanks Paul Macchi More
by brendap68
October 22, 2022
Clean, reliable, honest, informative, helpful, relaxing, friendly, hugh, car wash, state inspections, lounge, television, internet, truthful, knowledgeable, caring friendly, hugh, car wash, state inspections, lounge, television, internet, truthful, knowledgeable, caring More
by s.gura
Employees Worked With
Dan
September 29, 2022
The best experience I have ever had at a car Dealership. Paul Macchi is a true gentleman. Patient and respectful to your needs and wants. I will return happily and tell all of my friends of this great exper Paul Macchi is a true gentleman. Patient and respectful to your needs and wants. I will return happily and tell all of my friends of this great experience . Thank you again. More
by brooksnj59
September 29, 2022
Ed Kelly is a super guy to work with. Honest and no sales pressure. I recommend him and the dealership next time you are buying a new or used vehicle. Honest and no sales pressure. I recommend him and the dealership next time you are buying a new or used vehicle. More
by Jjr76monte
September 12, 2022
The easiest experience I have ever had with a dealership, and I have bought many cars before. Paul M. got to know us as a customer and his first pick was the one we bought. We saw others but nothing beat t and I have bought many cars before. Paul M. got to know us as a customer and his first pick was the one we bought. We saw others but nothing beat the first one he showed us. In addition to Paul, Brad and Walter 3 friendly and awesome guys that made my purchasing a truck EASY and STRESSLESS. Thank you to them for an excellent experience. More
by Christinakordas
September 12, 2022
Paul was our salesman he did a wonderful job with no pressure from him and very helpful to find what i really wanted pressure from him and very helpful to find what i really wanted More
by ranslow5
September 10, 2022
Sam Santrisi and Dave Kerr were excellent to work with. I am very happy so far that I chose to check in to see what Imperial had to offer. Sam and Dave made me comfortable after going through a terribl I am very happy so far that I chose to check in to see what Imperial had to offer. Sam and Dave made me comfortable after going through a terrible experience at another dealership in which the truck I was purchasing was sold while I was in the middle of the paperwork and set to take delivery. I was very frustrated and not willing to go through the process all over again but I was determined so I went looking and found a comparable truck at Imperial. I can not say enough good things about Sam and his patience with my uneasiness and being on edge wrestling with whether or not I wanted to purchase a vehicle given my experience at the other dealership. Dave was also very reassuring and walked me through the finance process, ultimately making me realize I had made the best choice purchasing my new truck at Imperial. Both of these gentlemen went out of their way to accommodate me and my initial reluctance to purchase today. My expectations were exceeded and then some. Loyalty is important to me, my last 3 purchases were from the same dealership my family and I had been doing business with for close to 20 years until today and I can now say it is Imperial that will have my business. More
by Brandon
Employees Worked With
August 24, 2022
My experience with Imperial exceeded all expectations. I went to a corporate/chain dealerships and felt so pressured to make a decision with endless calls/emails. At Imperial, I felt the complete opposite I went to a corporate/chain dealerships and felt so pressured to make a decision with endless calls/emails. At Imperial, I felt the complete opposite! I truly felt like the people wanted to help me find the best deal and car for ME. I'd like to say Sabrina, Desiree, and Mazz were all outstanding to work with. The team was very knowledgeable and experienced. I highly recommend purchasing your next car here. More
by josephinewong113
Employees Worked With
sabrina
August 22, 2022
Milton was extremely helpful, knowledgeable and friendly. Made the entire process a breeze. Thank you!! Made the entire process a breeze. Thank you!! More
by Sandracar
