Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
November 15, 2022
Keith Phaneuf was our salesman; he was very helpful from the time we arrived through the sale and registration of the vehicle. He is very knowledgeable about your car's; it was a pleasure to meet and do bus the time we arrived through the sale and registration of the vehicle. He is very knowledgeable about your car's; it was a pleasure to meet and do business with him. the only problem that occurred, was while waiting for my new sticker in the lounge area, I heard who I believe to be a manager, outside the door screaming at an employee. He was yelling for the person to use his f-xxxxx head. He was dropping the F-Bomb all over the place. Other than that my experience was a good one More
by jimsshed67
Employees Worked With
November 02, 2022
Best car dealership hands down treats you just like family Paul Maacchi is your guy! xxxx get you into your dream car and stand right by you the whole process I will never go any where else!! family Paul Maacchi is your guy! xxxx get you into your dream car and stand right by you the whole process I will never go any where else!! More
by tfloods39
Employees Worked With
October 29, 2022
Worked with Eric & his team. Wasn’t too sure what we were looking for but the process was effortless. He was patient and helpful with finding the right truck for us. Wasn’t too sure what we were looking for but the process was effortless. He was patient and helpful with finding the right truck for us. More
by Rossi359
Employees Worked With
Eric Stolberg
October 29, 2022
We found ourselves in the market for a new vehicle and came in to Imperial Chevrolet, met with a manager named Uzair Ayaz and salesmen Ken Natanel. Both we were extremely helpful and guided us thru the p came in to Imperial Chevrolet, met with a manager named Uzair Ayaz and salesmen Ken Natanel. Both we were extremely helpful and guided us thru the process! Great experience thank you all More
by Silverella
October 27, 2022
Stopped in to test drive several vehicles, as I am at the start of the buying process. Ken Natanel greeted me with a smile and took me around the massive 3 dealership lot. We drove several cars and were impr start of the buying process. Ken Natanel greeted me with a smile and took me around the massive 3 dealership lot. We drove several cars and were impressed eith his knowledge and patience . We plan to buy in Nov and know where we will be doing business! Thanks Imperial and Ken More
by Winnt815
Employees Worked With
October 23, 2022
We just purchased a vehicle from Paul Macchi absolutely a great sales man tried many vehicles and it was simply no pressure about anything. Starting with Nancy Brad Paul and Omar just overall a great experi great sales man tried many vehicles and it was simply no pressure about anything. Starting with Nancy Brad Paul and Omar just overall a great experience!! Will be back for our next vehicle Thanks Paul Macchi More
by brendap68
October 22, 2022
Clean, reliable, honest, informative, helpful, relaxing, friendly, hugh, car wash, state inspections, lounge, television, internet, truthful, knowledgeable, caring friendly, hugh, car wash, state inspections, lounge, television, internet, truthful, knowledgeable, caring More
by s.gura
Employees Worked With
Dan
September 29, 2022
Ed Kelly is a super guy to work with. Honest and no sales pressure. I recommend him and the dealership next time you are buying a new or used vehicle. Honest and no sales pressure. I recommend him and the dealership next time you are buying a new or used vehicle. More
by Jjr76monte
September 29, 2022
The best experience I have ever had at a car Dealership. Paul Macchi is a true gentleman. Patient and respectful to your needs and wants. I will return happily and tell all of my friends of this great exper Paul Macchi is a true gentleman. Patient and respectful to your needs and wants. I will return happily and tell all of my friends of this great experience . Thank you again. More
by brooksnj59
September 12, 2022
The easiest experience I have ever had with a dealership, and I have bought many cars before. Paul M. got to know us as a customer and his first pick was the one we bought. We saw others but nothing beat t and I have bought many cars before. Paul M. got to know us as a customer and his first pick was the one we bought. We saw others but nothing beat the first one he showed us. In addition to Paul, Brad and Walter 3 friendly and awesome guys that made my purchasing a truck EASY and STRESSLESS. Thank you to them for an excellent experience. More
by Christinakordas
