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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
December 18, 2022
I was looking for a new truck and Firas helped me out. No pressure and made the process very easy. If you are looking for a Chevy vehicle get in touch with Firas. No pressure and made the process very easy. If you are looking for a Chevy vehicle get in touch with Firas. More
by Russ
December 15, 2022
I was never a fan of car shopping but my recent experience at Imperial Cars has helped to change my mind. If you are looking for an honest, friendly, no pressure salesman, Paul Macchi is the best. experience at Imperial Cars has helped to change my mind. If you are looking for an honest, friendly, no pressure salesman, Paul Macchi is the best. From the time we told him what we were looking for, to the time we picked up our new car, the experience couldn’t have been more pleasant. Paul Macchi is professional, knowledgeable, personable and extremely helpful. Thank you for all you did for us. More
by Joe
Employees Worked With
December 14, 2022
The sales guy I dealt with did not do what he said he was going to do at delivery ! Very disappointed with them even after I talked with one of the managers! Wouldn’t recommend them. going to do at delivery ! Very disappointed with them even after I talked with one of the managers! Wouldn’t recommend them. More
by Universalimprovementsservice
December 12, 2022
I was in the market for a truck and imperial Chevrolet blew me away! I had the pleasure of working with Firas and it was great. He was fast and efficient and he made the car buying experience quick and ea blew me away! I had the pleasure of working with Firas and it was great. He was fast and efficient and he made the car buying experience quick and easy! I defiantly recommend going down to imperial Chevrolet and getting in contact with Firas! More
by Kevin
Employees Worked With
December 05, 2022
I recently purchased a new Chevrolet Silverado from Imperial. My salesman was David Boratyn. He currently works in the Imperial Ford dealership but Dave had helped me a few years back. Upon arriving at Imperial. My salesman was David Boratyn. He currently works in the Imperial Ford dealership but Dave had helped me a few years back. Upon arriving at Chevrolet I inquired if Dave was still there and he was happy to come over to Chevrolet to help me. Dave was very knowledgeable regarding my purchase. The purchase was smooth and my experience was great! They registered my car with DMV another perk! Thank you! Bill DAlessandro More
by Dellafam
Employees Worked With
David Boratyn
December 05, 2022
Overall, a great buying experience. Gary, my salesperson, was very straightforward, honest, and thorough throughout the process. Would definitely recommend the dealership to friends and Gary, my salesperson, was very straightforward, honest, and thorough throughout the process. Would definitely recommend the dealership to friends and/or family. More
by Wheelhouse48
December 05, 2022
Worked with Gary Green to purchase my new Silverado. Can’t be happier with the service I received. I will be sending family and friends to go see Gary and the team Can’t be happier with the service I received. I will be sending family and friends to go see Gary and the team More
by Billhamilton769
Employees Worked With
December 03, 2022
It was as simple a car purchase I have ever been apart of. Was shopping for a car for awhile Imperial cars has the best selection I could find. Keep up the great work of. Was shopping for a car for awhile Imperial cars has the best selection I could find. Keep up the great work More
by NewBlazerFan
Employees Worked With
Eric Stolberg
December 02, 2022
Worked with Eric Stolberg in the purchase of my new truck. Longtime imperial customer- always happy with the service received! truck. Longtime imperial customer- always happy with the service received! More
by Johnlukas
November 25, 2022
I had the pleasure of Ahmad Al-Jallad (business manager) take care of my financing. He made the process fair and easy. He was very personable and made it a great experience! take care of my financing. He made the process fair and easy. He was very personable and made it a great experience! More
by StephCardin
Employees Worked With
