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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
January 15, 2023
Started are day with Jean whom did an excellent job showing us exactly what we were looking for, he was honest and didn't push. Then we met with Omar who made are financing so a great experience he mad showing us exactly what we were looking for, he was honest and didn't push. Then we met with Omar who made are financing so a great experience he made us laugh when we were getting worried but he did his job and made it work for us.Thank you great job guys. More
by mac13221
January 05, 2023
Very pleasurable experience buying my AT4 at Imperial. My sales man Sam Santrisi made sure I was very happy before I left and answered all my questions. This isn't the first vehicle from Imperial and it w My sales man Sam Santrisi made sure I was very happy before I left and answered all my questions. This isn't the first vehicle from Imperial and it won't be my last. More
by phezik
January 03, 2023
This is my third new vehicle from Imperial and I will definitely go back to Imperial for my next one. The sales person was straight forward and didn’t play games. The service is also very good. I f definitely go back to Imperial for my next one. The sales person was straight forward and didn’t play games. The service is also very good. I feel that they honestly appreciate the business and they do work to keep it. Over all I am very happy with my experience at Imperial. More
by ron
January 02, 2023
Recently I purchased a new Silverado with Moe. He was extremely knowledgeable and made my experience very pleasant. Will be recommending Moe and imperial to my family and friends! He was extremely knowledgeable and made my experience very pleasant. Will be recommending Moe and imperial to my family and friends! More
by SilveradoFan
Employees Worked With
January 02, 2023
Gary Green was very helpful and professional during our purchase of our Chevy suburban. We are very satisfied with our decision. purchase of our Chevy suburban. We are very satisfied with our decision. More
by 80dmoore
Employees Worked With
December 31, 2022
Picking up my RS Equinox in minutes. I received a fair deal and was treated professionally by Paul Macchi and Uzair Ayaz. Great job guys! This is my 3rd new car from them and had all se I received a fair deal and was treated professionally by Paul Macchi and Uzair Ayaz. Great job guys! This is my 3rd new car from them and had all service performed by them. Will continue with them. More
by Lookingeast
December 26, 2022
Paul Macchi was the reason we purchased our vehicle from Imperial Motors. From the get go Paul was a gentleman and a true pleasure to work with . You couldn't meet a more honest or nicer person than Paul Imperial Motors. From the get go Paul was a gentleman and a true pleasure to work with . You couldn't meet a more honest or nicer person than Paul. We went in to look at a Chevy SUV, but he found us a Jeep that we liked and met our needs even better. I will be recommending Paul to everyone I know who is interested in purchasing a new car. Thank you Paul for everything you did to make our car buying experience such a positive one. More
by David
Employees Worked With
December 23, 2022
Mo is always a pleasure to work with, very professional and knowledgeable. This is my second time working with Mo and he always makes the experience easy and pressure free. Go see Mo Alomar at Imperial Che and knowledgeable. This is my second time working with Mo and he always makes the experience easy and pressure free. Go see Mo Alomar at Imperial Chevrolet! More
by Lukec316
Employees Worked With
December 23, 2022
I had a wonderful experience at Imperial Cars with Firas Ektilah (my sales person) and Ahmen Abdalla (sales manager). Both of these men went above and beyond to make my purchasing experience of a vehicle s Ektilah (my sales person) and Ahmen Abdalla (sales manager). Both of these men went above and beyond to make my purchasing experience of a vehicle stress free. I recommend both Firas and Admen for your shopping experience. Happy Holiday's!! More
by GRAINER80
