Imperial Chevrolet

Josh "Aspiring movie Zombie" Pepin & Ahmad "Papa" Al-Jallad I can speak to the level of compassion and care that I received at IMPERIAL CHEVROLET in Mendon, MA over the week of May 18 - May 28 2019 as being exa I can speak to the level of compassion and care that I received at IMPERIAL CHEVROLET in Mendon, MA over the week of May 18 - May 28 2019 as being exactly what I needed when buying my first new car. If you are being technical I bought a used car, but barely used. I had my expectations of salespeople (which was not great) completely overthrown within 30 seconds of walking over to the Chevy I had my heart set on. I am so beyond thrilled that Josh Pepin walked over in his bright blue shirt and asked what brought us to Imperial that day. It helped that I had done my homework and knew what cars I wanted to test drive from the ad in the Webster Times. I had planned on going to some other dealers that day but after the test drives with Josh I had a good feeling this company was all I needed to see. Plus they had the exact car I was looking for. The signing process with Ahmad Al-Jallad couldn't have gone better as he explains where every last dollar goes with clarity and patience. The price seems to go up $5000 more than the sticker price which is everything from the services, financing, tax, title, license and all the safety features. You will feel confident putting your money towards it all because you are not only buying a car you are entering into an agreement for a full service experience and a brand new family. With me coming from a family who owns mechanic shop, I feel now that my Dad can retire fully finally knowing a company like IMPERIAL is going to be taking care of me and my car holding to the standards that he would. He can rest knowing he never has to do an oil change for me again. Ahmad was able to meet my whole family and IMPERIAL paid for our lunch at the Miss Mendon Diner after the sale was final. They checked in every step of the process in the week following and since Josh knew my current car was overheating and I was having a stressful time getting through the week without my new car he made special arrangements to help me get it earlier! I am so happy. I can't thank you enough JOSH PEPIN (who wants to be a movie zombie! We'll make this happen) and AHMAD AL-JALLAD who I couldn't resist calling Papa at least once! I also want to thank everyone else involved from the bottom up from the people behind the scenes, to the people at the Diner, those who prepared the car for me in servicing and anyone who I can't think of that helped this happen, Five star team. More

Great service Very helpful made the experience easier and helped find the right vehicle that fit me they were very patient and gave me the time I needed to make the Very helpful made the experience easier and helped find the right vehicle that fit me they were very patient and gave me the time I needed to make the right decision with what worked with my budget More

Easy,painless,helpful Imperial Chevrolet has great helpful employees that make the car buying process easy and painless. Firas was kind and very helpful and Omar really mad Imperial Chevrolet has great helpful employees that make the car buying process easy and painless. Firas was kind and very helpful and Omar really made sure I got a good deal. I will definitely recommend this dealer to a friend. More

Good experience Worked with Paul on a deal for a used 2019 vehicle. All throughout the experience Paul was respectful and pleasant to deal with. After we bought the c Worked with Paul on a deal for a used 2019 vehicle. All throughout the experience Paul was respectful and pleasant to deal with. After we bought the car his communication was great and he made sure to follow through on all the details we discussed. Second time buying from Imperial and both were good experiences. More

A great car salesman Jazz Kelley was a very huge help in me finding my truck. Jazz was interested in helping me from the moment I walked in to the lot to the moment I left Jazz Kelley was a very huge help in me finding my truck. Jazz was interested in helping me from the moment I walked in to the lot to the moment I left in my truck. If anyone is looking to purchase a car truck or suv stop by imperial Chevy and ask for jazz More

Awsome at what they do! I walked into imperial as being referred to Jazz we spoke and went and looked at some vehicles. Told him what I was looking for, he found me the perfe I walked into imperial as being referred to Jazz we spoke and went and looked at some vehicles. Told him what I was looking for, he found me the perfect fir to accommodate me and my family. Was really helpful about the right price and had amazing customer service. Will deffinatly be going back in with future purchases because of Jazz! He needs a bonus went above and beyond with everything! Thank you for all the help! More

Amazing customer service!!!! My experience with Imperial Chevrolet was awesome! Jazz Kelly is an amazing salesman and really made the car buying process easy and enjoyable. He is My experience with Imperial Chevrolet was awesome! Jazz Kelly is an amazing salesman and really made the car buying process easy and enjoyable. He is easy going and down to earth which made me feel very comfortable during the test drives and car buying process. Also Ahmad Al-Jallad was extremely helpful with finding the best financing option for me. He made me a very happy buyer!! Both Jazz and Ahmad were genuinely happy for me and made this deal happen!!! More

Beyond expectations!! We had a great experience. Jazz was professional and met our financial needs. We are very happy with the service and would recommend our friends to ge We had a great experience. Jazz was professional and met our financial needs. We are very happy with the service and would recommend our friends to get their next vehicle from him. Thank you Jim and Joanne Smith More

A Great Experience Sam was a great salesman. He asked questions that helped us explain what we were looking for and he offered the perfect SUV. Sam was knowledgeable a Sam was a great salesman. He asked questions that helped us explain what we were looking for and he offered the perfect SUV. Sam was knowledgeable and went beyond to answer our questions and additionally offer other options. He had patience and to great lengths to help us understand what we were buying. He worked with us to get us a great deal that we were comfortable with. He was a great match for us. I would recommend him for helping others who are not sure as to exactly what they are purchasing. Thanks Sam. Mac and Diane More