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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

June 11, 2019

Best buying experience I've ever known. Being a lady and buying several cars from other dealerships on my own has not always proven to be the best experience. I was told about Imperial and More

by suespark1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazz Kelley
Jun 12, 2019 -

Imperial Chevrolet responded

Dear Suespark1234: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 11, 2019

Great experience working with Paul I am in the process of buying a pre-owned Acadia with Paul Macchi. It took me a few months to figure out exactly what I wanted. Paul was so patient an More

by LM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Imperial Chevrolet responded

Dear LM3: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 07, 2019

Worth the drive! Even though my husband and I live an hour away we decided to try Imperial because of their large inventory. Other dealers only had one or two cars in More

by slm1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Pepin
Jun 07, 2019 -

Imperial Chevrolet responded

Dear slm1223: Thank you for your business and for taking the time to share your kind words about Joshua and your experience at Imperial Chevrolet. Joshua and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 07, 2019

Full disclosure I recently purchased a GMC Terrain from this dealership, I thought I had a pretty good rapport with my salesman Paul, until about a week later I was o More

by icecats3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Macchi
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2019

I bought a new F-150 I recently bought a 2018 Ford F-150 from saleswoman Crystal. She was absolutely fantastic to work with. She was very kind and patient as I test drove More

by Stevie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Floyd
Jun 05, 2019 -

Imperial Chevrolet responded

Dear Stevie: Thank you for your business and for taking the time to share your kind words about Crystal and your experience at Imperial Chevrolet. Crystal and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 04, 2019

2011 Tahoe I've been obsessed with Chevy Tahoe's since forever. After careful consideration, I decided to check out Imperial Chevrolet since they had some pretty More

by wheelert113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Imperial Chevrolet responded

Dear Wheeler113: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 02, 2019

Great experience Picked up my used truck Friday. Found some damage to door post and door alignment and went back Saturday morning. Spoke to Firas. No hassle no debatin More

by Ghart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Fenner
Jun 03, 2019 -

Imperial Chevrolet responded

Dear Ghart: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and aquaintances to us.

May 31, 2019

JAZZ IS THE BEST This dealership was amazing from the second I arrived. Jazz Kelley greeted us and was extremely helpful and knowledgeable about our options. He didn't More

by KCollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Kelley
Jun 03, 2019 -

Imperial Chevrolet responded

Dear KCollins: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 29, 2019

ASK FOR JAZZ If you gonna buy car and need supportive, helpful, and smart person go to imperial dealer and as just for JAZZ NOBODY ELSE gonna help you as a friend More

by Michaeilwagihlotfy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazz Kelley
May 30, 2019 -

Imperial Chevrolet responded

Dear michaeilwagihlotfy: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 27, 2019

Outstanding in every aspect! The sales representative was extremely knowledgeable and of great help in taking me through the process. I would recommend him and Imperit Chevrolet t More

by Fredona1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Imperial Chevrolet responded

Dear Fredonal1: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep, Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues. and acquaintances to us.

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