Imperial Chevrolet

Mike Gunn was a great salesman Mike made me feel so welcomed and understood! He was so helpful!! I would buy a car from here again in a heartbeat! Thank you! Mike made me feel so welcomed and understood! He was so helpful!! I would buy a car from here again in a heartbeat! Thank you! More

Great Place to shop. I live over a hour away from this dealership. I saw a few I liked so I called before going to see if they still had the vehicles I was interested in, I live over a hour away from this dealership. I saw a few I liked so I called before going to see if they still had the vehicles I was interested in, and they did. When I got to the dealership I was greeted by Crystal one of the sales persons there. Crystal went above and beyond in helping me with my choice and see that all my questions were answered. Great place to buy a car. If you want a great sales person just ask for Crystal at Imperial Chevrolet in Mendon. More

Bought a Used Vehicle Bought a used vehicle from Imperial Chevrolet. Found the vehicle on the Internet and contacted. Mark Foley of internet sales immediately responded w Bought a used vehicle from Imperial Chevrolet. Found the vehicle on the Internet and contacted. Mark Foley of internet sales immediately responded with a email. Contacted him and set up a time for a view and test ride. Was placed with salesperson Crystal Floyd who was most pleasant to deal with. Any questions that pertained to the vehicle that she could not answer she would research as to give me correct information. After the purchase was finalized and I retrieved the vehicle I drove it on the highway and felt a small shimmy while driving at highway speeds. I contacted a Crystal and she referred me to service to set up an appointment to find out about it. Went to the service department and met Patrick Wallace who was also pleasant to talk to. Service performed, no more shimmy, no charge, problem resolved. I had also purchased a Jeep in 2011 from Imperial Cars and am very satisfied with my purchases and services performed. More

Excellent Dealership with Excellent Customer Experience Excellent dealership experience. I always received excellent service from their Chevy service center with my 2014 Chevy Traverse which I purchased Excellent dealership experience. I always received excellent service from their Chevy service center with my 2014 Chevy Traverse which I purchased from another dealership (inconvenient hours, slow, and expensive service after my old dealership changed ownership; that's why i switched). I received an excellent deal (I wish I got more for my old Traverse, but It was in a few accidents; I understood that) on a new loaded 2019 Chevy Traverse at a great price. My salesman Jazz Kelly worked hard for my business and got me a great deal. I was able to leave the dealership with my new vehicle the same day after a few hours (there is a diner car with excellent food in the same lot with the dealership owned by Imperial; the wait was long but tolerable; the dealership was busy). The dealership has a huge multi screen TV you can watch while you wait for your vehicle gets serviced or you can go get a meal at the diner car while your vehicle gets serviced. You can get a coupon for the cafe if your vehicle is serviced and a coupon for a car wash after your vehicle is serviced. The wait area is comfortable and clean. IT's located near the sales floor. The service department and the sales department were very courteous and respectful to me so I heartily recommend this dealership to anyone. More

Good experience leasing a Traverse I worked with Crystal and she was great, she was patient with all of my questions. It was a bit of a challenge working with Sales and Finance to get t I worked with Crystal and she was great, she was patient with all of my questions. It was a bit of a challenge working with Sales and Finance to get to the price I was looking for, it took a few hours of back and forth, but at the end they were able to get to where I wanted to be and we had a deal! I would recommend Imperial Chevrolet. More

Fantastic Service, Great People I had a great buying experience. Every person that I came in contact with was super friendly and helpful. My family has gone there in the past to buy I had a great buying experience. Every person that I came in contact with was super friendly and helpful. My family has gone there in the past to buy cars and plans on giving future business to them as well. More

First time lease experience My elderly parents were very pleased with the service provided to them from Crystal. She was patient and made them feel at ease throughout the entire My elderly parents were very pleased with the service provided to them from Crystal. She was patient and made them feel at ease throughout the entire process. The sales manager and financial manager went above and beyond as well. I couldn’t be more pleased with their experience!! More

Amazing Service and Great Salesman I worked with Jazz Kelley at Imperial Chevrolet in Mendon on getting my first car as a college grad. Jazz made the entire process seamless with his gr I worked with Jazz Kelley at Imperial Chevrolet in Mendon on getting my first car as a college grad. Jazz made the entire process seamless with his great personality and knowledgeable answers to my questions. I would recommend using Imperial Chevrolet to anyone and everyone. Similarly, David Kerr in the finance department made getting a loan extremely simple and made sure that I got the best rate available. Great service! More

Great Experience My automobile purchasing experience was without a doubt a excellent one. I am pleased with my choice and the professional staff were patient, friendi My automobile purchasing experience was without a doubt a excellent one. I am pleased with my choice and the professional staff were patient, friending and easy to work with. To those reading reviews don't hesitate to visit this dealership as one won't be dissapointed. More

Car Bying Made Easy! I would highly recommend purchasing a car from Paul Macchi of Imperial Chevrolet I have purchased quite a few cars over the years. But thanks to Paul I would highly recommend purchasing a car from Paul Macchi of Imperial Chevrolet I have purchased quite a few cars over the years. But thanks to Paul this was by far the most pleasant and quickest process that I have been through. I believe that Paul truly had my best interest at heart. The best part was knowing he gave 100%. Thank you Paul, hope to do business with you again. Sincererly Jane E. More