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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

July 16, 2019

Imperial Chevrolet is my dealership of choice! I had been searching for either a nice, low mileage used Chevy Silverado, or a new one. It came down to the numbers and if we could get a new vehicles More

by DD
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Santrisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Imperial Chevrolet responded

Dear DD: Thank you for your business and for taking the time to share your kind words about Sam and your experience at Imperial Chevrolet. Sam and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

July 11, 2019

Great Experience! We had a great experience at Imperial. We had been looking for a Truck for a few weeks, trying many different dealerships. Paul was extremely helpfu More

by Meghan R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kerr
Jul 12, 2019 -

Imperial Chevrolet responded

Dear Meghan R: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to me.

July 10, 2019

Fantastic experience! We stopped in just to look for a new vehicle to replace our existing lease. Paul saw us looking and asked if we needed help as we were just browsing. More

by Jojo11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Imperial Chevrolet responded

Dear Jojo11: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friend, colleagues, and acquaintances to us.

July 10, 2019

The Best Came into Imperial Cherolet looking for a car. I was greeted by Jean and told him what I was looking for in a car, he was very proffessional and liste More

by fredc700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Imperial Chevrolet responded

Dear fredc700: Thank you for your business and for taking the time to share your kind words about Jean and your experience at Imperial Chevrolet. Jean and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintance to us.

July 08, 2019

THE BEST !!! I was dealing first with the wonderful Lou Frasca, who was very patient and professional. I arrived at Imperial Chevy and was met by the Mgr Tom. Wo More

by jansz29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Frasca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Santrisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdullah Janoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sollecito
Jul 08, 2019 -

Imperial Chevrolet responded

Dear Jansz29: Thank you for your business and for taking the time to share your kind words about JD, Sam and your experience at Imperial Chevrolet. JD and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliant we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 08, 2019

Paulie Macchi and Daivd Kerr Paulie Macchi is amazing. We bought two cars from him in one day and not once did he make us feel like we needed to buy a car that day. He was very More

by Marie and Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Kerr
Jul 09, 2019 -

Imperial Chevrolet responded

Dear Marie and Paul:Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 04, 2019

Paul is Awesome !! We arrived at the dealership, we walked around looking for a Chevy Colorado, we saw Paul, he recognized my husband from a prior visit . He asked us wh More

by HG52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Imperial Chevrolet responded

Dear HG52: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 02, 2019

great service Dave listen and understood what we were looking for so that help out a lot and was very nice guy to do business with and I love the truck I bought More

by elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Capuzziello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Imperial Chevrolet responded

Dear elaine: Thank you for your business and for taking the time to share your kind words about Dave and your experience at Imperial Chevrolet. Dave and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 01, 2019

My experience was incredible! It was quick and as easy. This dealership deserves a 5 star review since they were extremely attentive. They made the process of buying a car as painless as they possibly could More

by as18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Imperial Chevrolet responded

Dear as18: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 01, 2019

satisfied, excellent service the service was excellent and my salesman, Paul Macchi was courteous and very attentive. I would do business with this dealer again. I only wish the r More

by Ed, at the farm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Imperial Chevrolet responded

Dear Ed: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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