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Imperial Chevrolet
Mendon, MA
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
January 17, 2020
Jean was very helpful and accommodating. He made buying a car the least stressful it could possibly be. He was so personable and friendly , it was a great experience and would definitely recommend to anyone. car the least stressful it could possibly be. He was so personable and friendly , it was a great experience and would definitely recommend to anyone. More
by flgudaitis
Employees Worked With
January 16, 2020
Extremely impressed with Salesman and Dealership! Our salesman's name was Paul Macchi.. We were impressed by his knowledge of the vehicles, his attention to detail and the way he went above and beyon Our salesman's name was Paul Macchi.. We were impressed by his knowledge of the vehicles, his attention to detail and the way he went above and beyond to get us the vehicle we wanted, with a deal we could afford. Paul and the finance Manager OMAR were amazing.. they treated us with respect and care and made sure that we were 100 % satisfied. we love the new truck and would definitely come back and recommend Paul and Imperial to our friends and family.. More
by LyndaClifford
January 15, 2020
Was very impressed with the salesman Matt and finance manager Ahmad at imperial Chevrolet. Both very kind and knowledgeable and gave me options based on my budget. Many options of vehicles to choose from manager Ahmad at imperial Chevrolet. Both very kind and knowledgeable and gave me options based on my budget. Many options of vehicles to choose from and was told what would fit my budget and didn’t try to get me to buy a more expensive vehicle. More
by marina91785
January 14, 2020
Great experience! I bought my car from Shawn Frazier. I was nervous about buying a car alone but Shawn put my mind at ease right away! I told him what I was looking for I bought my car from Shawn Frazier. I was nervous about buying a car alone but Shawn put my mind at ease right away! I told him what I was looking for and he went to work and found me the perfect fit. He stayed with me through the whole process fully explaining everything to me. He NEVER ignored my calls and ALWAYS made sure my questions were answered quickly and completely. Thanks Shawn for a great car buying experience! More
by tammor41
Employees Worked With
January 13, 2020
Great selection of cars. Terrible customer service. The waiting time to speak with the finance department was mind blowing!! Waited five hours the first day. Sent away with a voucher for dinner for wait The waiting time to speak with the finance department was mind blowing!! Waited five hours the first day. Sent away with a voucher for dinner for waiting so long and ended up getting nothing done and was told to come back. The return visit was only a four hour wait this time. Salesmen were nice and friendly but the hours upon hours of waiting time for the finance department ruined my experience. More
by diegomp21
Employees Worked With
Finance Dept.
January 06, 2020
"Great buying Experience" We recently purchased a new car, our salesperson Jean was great! He is very knowledgeable and took the time to answer all our questions. He was very s We recently purchased a new car, our salesperson Jean was great! He is very knowledgeable and took the time to answer all our questions. He was very straightforward and honest. More
by JP
January 06, 2020
Great buying experience It was my first experience at Imperial Chevy, and the first day I was there, I left with a new car. Omar walked me through the entire process of payme It was my first experience at Imperial Chevy, and the first day I was there, I left with a new car. Omar walked me through the entire process of payments and simplified everything for me. I have since had questions and he was able to respond promptly. More
by NG
January 06, 2020
I bought my 2017 Chevy Malibu there Eduardo ramirez really good sales person when above and beyond take answer all my questions, also Karim Mohamed from financial department help good customer service really good sales person when above and beyond take answer all my questions, also Karim Mohamed from financial department help good customer service thank you Eduardo and karim will definitely recommend you guys More
by Dmoney1028
Employees Worked With
Karim, Mohamed , Eduardo Ramirez
January 06, 2020
Great Salesman I bought my car from Ethan Campbell. This was my first major car purchase so I naturally had many questions. Ethan was able to answer all of my questi I bought my car from Ethan Campbell. This was my first major car purchase so I naturally had many questions. Ethan was able to answer all of my questions with ease. He was very professional and made the process so much smoother. I would definitely recommend buying your next car from Ethan at Imperial Chevy. More
by Devin
Employees Worked With
Ethan Campbell
January 06, 2020
Eathan Camball Was the one who sold me my 2019 Chevy Eathan Camball Was the one who sold me my 2019 Chevy traxs he was a awesome salesman he did come on strong like he was desperate to sell a car he ma Eathan Camball Was the one who sold me my 2019 Chevy traxs he was a awesome salesman he did come on strong like he was desperate to sell a car he made the sale of the car very easy it was very easy going I give him a 10/10 I would definitely go have a beer with him after work More
by McQueen.kyle3
Employees Worked With
Eathan Camball
