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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
May 02, 2020
No xx doing business with Paul. He managed to get me to test drive four cars in a timely manner. He was professional, friendly and attentive. If you need a car see Paul Macchi. Also I must mention J.D. w test drive four cars in a timely manner. He was professional, friendly and attentive. If you need a car see Paul Macchi. Also I must mention J.D. who walked me through and setup the electronic end (bluetooth, etc) of the deal. What a really polite, knowledgeable young man. Pedro did the financial end of the deal, he was great. Thank you all. More
by Paul Canavan
April 22, 2020
Great Sales Experience Paul was great to work with on my most recent deal. He was personable and helpful throughout the entire process and went above to get me all of the in Paul was great to work with on my most recent deal. He was personable and helpful throughout the entire process and went above to get me all of the information I needed. I would recommend working with Paul any day of the week! More
by ssaustin
Employees Worked With
April 21, 2020
Great Customer Service Paul and Omar were awesome! Paul helped get us a great deal and Omar was extremely helpful financially. Both were very friendly and great to work with Paul and Omar were awesome! Paul helped get us a great deal and Omar was extremely helpful financially. Both were very friendly and great to work with! More
by k5white
April 20, 2020
Great transaction and customer service. Paul was great to work with. With his help I was able to get a great deal on a great Chevy. Thank you again on getting it all done in today's troublin Paul was great to work with. With his help I was able to get a great deal on a great Chevy. Thank you again on getting it all done in today's troubling time. Only downside what that the truck was not detailed prior to me picking up. More
by Matt
April 17, 2020
Terrific customer service! Paul Macchi was excellent with all sales related questions and service and Omar was terrific in getting the paperwork done. Personable, informed and p Paul Macchi was excellent with all sales related questions and service and Omar was terrific in getting the paperwork done. Personable, informed and professional all the way around. If you're looking for a Chevrolet in MA or RI, give Paul a call! More
by bkr888
April 09, 2020
GREAT DEAL!!!!!!!! Quick and easy Paul and Omar made it happen the price was amazing. I was looking for a used truck and ended up getting a brand spanking new truck for Quick and easy Paul and Omar made it happen the price was amazing. I was looking for a used truck and ended up getting a brand spanking new truck for less money. I’m still in awe of the deal that I got. I highly recommended Imperial Chevrolet, Paul and Omar. More
by Phil
April 05, 2020
Great experience! Wife loves her new car! Thank you Paul for getting this done for her! Would recommend you personally to friends and family as well as the dealership. Wife loves her new car! Thank you Paul for getting this done for her! Would recommend you personally to friends and family as well as the dealership. Hope to see you again someday when it's my turn. Sincerely, Bill More
by Cmt39
March 31, 2020
Amazing dealership to work with Just purchased a vehicle yesterday and couldn't be happier with how everything went. They went above and beyond my expectations from salesman Paul Mac Just purchased a vehicle yesterday and couldn't be happier with how everything went. They went above and beyond my expectations from salesman Paul Macchi to Omar Ihjul who handled my financing. Big thank you to both of them. More
by baia2001
March 30, 2020
Fast and Easy lease buyout I worked with Paul Macchil and Omar to get my end of lease turned into a purchase. They were extremely fast, easy and friendly to work with. I was in I worked with Paul Macchil and Omar to get my end of lease turned into a purchase. They were extremely fast, easy and friendly to work with. I was in and out of there in an hour with all of the paperwork completed, and they handle the work with the lease company and registry. About a smooth of a transaction as you can get. More
by dbeaulieu
March 27, 2020
Phenomenal salesman, Paul MacchiI requested information, Phenomenal salesman, Paul Macchi I requested information, Paul emailed me, told me about the vehicle, I told him where I had to be monetarily. He bro Phenomenal salesman, Paul Macchi I requested information, Paul emailed me, told me about the vehicle, I told him where I had to be monetarily. He brought the car to me, 45 minutes away as I could not leave due to a sick wife and the Coronavirus. The vehicle was exactly what he said, it was in fact better than I expected. Paul went back, we made the deal work exactly the way I needed The vehicle was delivered to me by Paul after his work day was finished. He brought me a better than expected vehicle. I can’t say enough about Paul and Imperial Chevrolet. I will recommend Paul and Imperial to everyone. More
by Alcab
