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Imperial Chevrolet
Mendon, MA
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
June 28, 2020
Excellent Experience!!! I reviewed cars online & brought my wish list to Ethan Campbell. My husband and I enjoyed our car shopping with Ethan. He was very attentive, patien I reviewed cars online & brought my wish list to Ethan Campbell. My husband and I enjoyed our car shopping with Ethan. He was very attentive, patient, helpful & friendly. He showed us the options and did not rush us to make a decision. After making our choice a Chevy Equinox, Ethan then set us up with Matt who helped us with the financing. Soooo much paperwork - but, he took care of it all with ease, so professional and organized. Great job also to Celio, you have a great team! More
by lynnannhyotte
Employees Worked With
Matt in Finance - also 5 stars!, Waseem Mutair, Ethan Campbell
June 18, 2020
Great Experience, and friendly service dealing with Ethan On a recent trade in of our Tahoe we had the pleasure of dealing with Ethan Campbell. very polite young man, which made our experience a very pleasura On a recent trade in of our Tahoe we had the pleasure of dealing with Ethan Campbell. very polite young man, which made our experience a very pleasurable one.. I would recommend him to anyone. This is our second Vehicle thru Imperial Chevy and we have found the Sales and Service team excellent to deal with. I also have to give Ahamd credit making the Financial experience easy and straight forward.. He was able to get credits back for the existing Auto and Tire Warrantees, which was great. Thanks guys,, keep it up and be safe thru these exceptional times.. Scott & Beth More
by besco20
June 17, 2020
Paul Macchi was super professional. Did everything possible to please me and I'm very happy with the my deal. Absolutely recommend 👌 10 stars. Joana Cabral Cabraljoana86@yahoo.com possible to please me and I'm very happy with the my deal. Absolutely recommend 👌 10 stars. Joana Cabral Cabraljoana86@yahoo.com More
by cabraljoana86
Employees Worked With
PAUL MACCHI
June 13, 2020
This is my 5th vehicle I have purchased through this dealership plus i have all my service done there ,the salesman shawn was terrific and Omar was very friendly they went out of there way to make us dealership plus i have all my service done there ,the salesman shawn was terrific and Omar was very friendly they went out of there way to make us happy ,the service dept. Always very friendly and accommodating i will always do business at Imperial chevrolet. More
by Everstom3
June 12, 2020
I just wanted to say the Jean D. was very helpful with my assisting me with my 2020 Chevy pickup. i would definitely recommend him to family and friends. thanks again Jean!!! assisting me with my 2020 Chevy pickup. i would definitely recommend him to family and friends. thanks again Jean!!! More
by aubrey45
Employees Worked With
June 12, 2020
Great service! Communication was excellent. Everything was explained thoroughly and accurately. Ease of purchase was appreciated and welcomed. Highly recommended. Will revisit at future purchase. was explained thoroughly and accurately. Ease of purchase was appreciated and welcomed. Highly recommended. Will revisit at future purchase. More
by difrancojarrod
Employees Worked With
June 11, 2020
This was my second time purchasing from Imperial and it was another great experience; Andy was very knowledgeable and helpful throughout the whole process, I would definitely recommend working with him! was another great experience; Andy was very knowledgeable and helpful throughout the whole process, I would definitely recommend working with him! More
by Olivia
June 11, 2020
I was very pleased working with Shawn Frazier. He worked really hard to get me what I needed financially and the car I wanted. I will be returning to Imperial for my next car lease. really hard to get me what I needed financially and the car I wanted. I will be returning to Imperial for my next car lease. More
by rustydugas
June 10, 2020
Had a great experience working with Paul. He made us feel very welcome and put us in a car we really liked. I would certainly return for another vehicle. very welcome and put us in a car we really liked. I would certainly return for another vehicle. More
by uconnba98
Employees Worked With
June 08, 2020
Great experience Jean Dalomba was honest and knowledgeable I just wanted to thank Jean. He was honest and knowledgeable, friendly, no hassle or pressure. He listened to want I had to say and did not try to h I just wanted to thank Jean. He was honest and knowledgeable, friendly, no hassle or pressure. He listened to want I had to say and did not try to hard sell you into anything you didn't want. I will be going back in the future to him. More
by coffeywilliamd
Employees Worked With
