Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chevrolet
Mendon, MA
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,302 reviews
August 02, 2020
Great Experience! We stopped in and test drove a few different vehicles to see what type of car by daughter wanted for her next vehicle. Andy was welcoming, patient and We stopped in and test drove a few different vehicles to see what type of car by daughter wanted for her next vehicle. Andy was welcoming, patient and very knowledgeable about her interests. He stayed in touch as inventory updated ...happily she found her perfect car! Andy made the whole process straightforward...and we got a great car, at a great price! We are so pleased and thankful to have Andy as our salesman! Thank you Andy and Imperial Chevrolet! More
by Susan B
Employees Worked With
Andy Spirito
July 25, 2020
I recently bought a car from imperial and I had the best experience thanks to Andy. He was so thoughtful and helped us with everything I needed. When I picked up the car it had a big bow and balloons on it experience thanks to Andy. He was so thoughtful and helped us with everything I needed. When I picked up the car it had a big bow and balloons on it which made me feel special. I will never buy a car from anywhere else . Andy honestly went over his head for everything and it meant a lot to me that he cared so much. More
by Lindsey Sessa
July 24, 2020
I just got my second leased car through Imperial Chevy, and couldn’t be happier! Highly suggest going to Mo. Great company, with great people! and couldn’t be happier! Highly suggest going to Mo. Great company, with great people! More
by KaseyCheyenne
July 11, 2020
Great Job!! I bought my first truck! It was very easy to work with them. They took the time to explain everything to me. I am very happy with my truck I bought my first truck! It was very easy to work with them. They took the time to explain everything to me. I am very happy with my truck More
by bgrozier2000
Employees Worked With
July 06, 2020
Great experience! We stopped in to test drive a few cars and got helped by Craig. He was very knowledgeable about the different makes and models. We will come see him again for our next purchase. and got helped by Craig. He was very knowledgeable about the different makes and models. We will come see him again for our next purchase. More
by ti2282
Employees Worked With
July 05, 2020
We’re so thankful for Craig! He was extremely knowledgeable & helpful, & made the whole process as smooth & stress-free as possible. We highly recommend him! knowledgeable & helpful, & made the whole process as smooth & stress-free as possible. We highly recommend him! More
by Happy customers
Employees Worked With
July 03, 2020
By far the best experience I’ve had buying a car. Shawn is great. 5 out of 5 stars! I will recommend to everyone I know. is great. 5 out of 5 stars! I will recommend to everyone I know. More
by Mikeduce2
Employees Worked With
June 30, 2020
Fantastic Experience! Great value on my trade. Mo helped identify the vehicle that fit my needs. Came in pre-approved but worked with their finance team to give them the opportunity for the finance business identify the vehicle that fit my needs. Came in pre-approved but worked with their finance team to give them the opportunity for the finance business, they were able to come close on the rates and terms. I've worked with Omar is the past but this time is was a new guy still working out the process, seemed new in role. He was able to get it done in a timely manner and I left the finance office happy. I would recommend Mo at Imperial to anyone looking to buy a new or used car. We've now bought 3 cars from Imperial, all three times it was a great experience. More
by KOHEN.DUBEAU
Employees Worked With
June 30, 2020
5th Car Purchased This is the second car we bought with JD as our Sales Rep. He listened to what we were interested in buying and did his best to accommodate us. The This is the second car we bought with JD as our Sales Rep. He listened to what we were interested in buying and did his best to accommodate us. The car was delivered on time and was cleaned, inside and out. Also came with a full tank of gas. To round out another great experience, we had Omar as our Finance Manager and Celio as our Sales Manager. This is the team you want on your side when buying a car from Imperial Chevrolet! More
by ANashawaty
June 29, 2020
GREAT CAR BUYING EXPERIENCE!! I worked with Firas Ektilah to trade in my Chevy Traverse and get a smaller car. He was honest, knowledgeable and funny! I asked him for his opinion I worked with Firas Ektilah to trade in my Chevy Traverse and get a smaller car. He was honest, knowledgeable and funny! I asked him for his opinion on several models I was considering and he was very upfront and honest with me. The dealership is gorgeous and as a sports fan, I was in awe! As for the buying process, they gave me what I wanted for my trade in (yes I did my research) so there was no BS. The car was priced amazing. I searched high and low and they had great deals. I live 90 minutes away and I would not hesitate to go back and I would work with Firas a 100 times over!!! Best car buying experience I have in a long time!! More
by carcia73
