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Imperial Chevrolet
Mendon, MA
1,310 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,310 reviews
August 15, 2020
Bought a new 2020 Chevy Silverado 2500hd from salesman Paul macchi And I have to say this guy is a straight to point person. Handled everything like a true professional I would highly recommend him an Paul macchi And I have to say this guy is a straight to point person. Handled everything like a true professional I would highly recommend him and his dealership to anyone. Everything went smoothly from the time I met him till the delivery. Thank you. More
by Runner44o
Employees Worked With
August 15, 2020
I had a great experience. I had a great experience dealing with Paul. I will go back in the future and buy another car for my wife. I will deal with Paul again. I had a great experience dealing with Paul. I will go back in the future and buy another car for my wife. I will deal with Paul again. More
by bobandbev1
August 12, 2020
Worked with Paul Macchi and had a great experience from start to finish. Paul was knowledgeable and very fair, pleasure to work with. Will be coming back next time I need to purchase or lease a vehicle. start to finish. Paul was knowledgeable and very fair, pleasure to work with. Will be coming back next time I need to purchase or lease a vehicle. More
by efajardo09
August 09, 2020
Chevy Impala 2020 We had a good experience at Imperial Chevrolet. While we were a little nervous about coming in person, the staff took the necessary health precautions We had a good experience at Imperial Chevrolet. While we were a little nervous about coming in person, the staff took the necessary health precautions that helped us feel comfortable walking around and test driving some cars. Andy was easy to work with and by the end of our visit, we had our new car. More
by Melissa
Employees Worked With
Andy Spirito
August 08, 2020
Jomar helped me with my first used truck purchase. Could not be happier with his customer service, vehicle knowledge, and the vehicle itself. Highly recommend anyone go to him! not be happier with his customer service, vehicle knowledge, and the vehicle itself. Highly recommend anyone go to him! More
by Tjr411
Employees Worked With
August 08, 2020
I went there looking for a truck and had a great experience. Andy Spirito was an excellent help. He was letting me know the second a truck had came in that was in my price range and what I wanted. w experience. Andy Spirito was an excellent help. He was letting me know the second a truck had came in that was in my price range and what I wanted. would highly recommend the dealer ship had a very friendly atmosphere and very friendly. More
by A.perrone27
Employees Worked With
Andy Spirito
August 02, 2020
Calm, good communication, very accommodating. We met Paul Macchi and liked him immediately. He's very respectful, good communicator and works for you. Paul's friendly, down to earth and luckily in We met Paul Macchi and liked him immediately. He's very respectful, good communicator and works for you. Paul's friendly, down to earth and luckily in my case very much like me. He shared his personal experience which led us to considering a Chevy Colorado for which he and Brad went above and beyond to be sure we were happy and satisfied. Highly recommend Paul Macchi, Brad Mancini and Imperial Chevy! Ted and Patti Aug. 1, 2020 More
by gemgod41
August 02, 2020
Purchased a truck Yesterday I purchased a truck from Imperial Chevrolet and worked with Paul Macchi! It was a pleasurable experience, he was down to earth, funny, very Yesterday I purchased a truck from Imperial Chevrolet and worked with Paul Macchi! It was a pleasurable experience, he was down to earth, funny, very helpful, and made the transaction smooth! I highly recommend Paul and Imperial for your next car purchase. Ahmad Al Jallad was such a nice, caring man and helped us save with financing! Thank you both! More
by cfritz1990
August 02, 2020
Great Experience! We stopped in and test drove a few different vehicles to see what type of car by daughter wanted for her next vehicle. Andy was welcoming, patient and We stopped in and test drove a few different vehicles to see what type of car by daughter wanted for her next vehicle. Andy was welcoming, patient and very knowledgeable about her interests. He stayed in touch as inventory updated ...happily she found her perfect car! Andy made the whole process straightforward...and we got a great car, at a great price! We are so pleased and thankful to have Andy as our salesman! Thank you Andy and Imperial Chevrolet! More
by Susan B
Employees Worked With
Andy Spirito
July 25, 2020
I recently bought a car from imperial and I had the best experience thanks to Andy. He was so thoughtful and helped us with everything I needed. When I picked up the car it had a big bow and balloons on it experience thanks to Andy. He was so thoughtful and helped us with everything I needed. When I picked up the car it had a big bow and balloons on it which made me feel special. I will never buy a car from anywhere else . Andy honestly went over his head for everything and it meant a lot to me that he cared so much. More
by Lindsey Sessa
