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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
August 24, 2020
My experience with Brad, Andy, Celio and Elias was exceptional. What a great team. They're fully transparent, no pressure and attentive. Thank you for your patience. exceptional. What a great team. They're fully transparent, no pressure and attentive. Thank you for your patience. More
by Randy
August 23, 2020
I am very please with the service I received. I wasn't talked down to not was I made to feel that I couldn't afford a vehicle there. Paul Macchi our sales guy treated us like family. He explained the proc talked down to not was I made to feel that I couldn't afford a vehicle there. Paul Macchi our sales guy treated us like family. He explained the process very well and helped us get all the rebates we could qualify for. I would definitely come back for another car and I would recommend them to others. I had a wonderful experience. More
by Maggie06sanpacheco
Employees Worked With
August 22, 2020
The folks at Imperial Chevrolet make you feel like you are their number one customer. I had the pleasure of working with Paul and Omar and at no time felt pressured or railroaded . They took the time to e are their number one customer. I had the pleasure of working with Paul and Omar and at no time felt pressured or railroaded . They took the time to explain all the details of every transaction and clearly were very knowledgeable and professional. Thank you Paul and Omar for a great experience! More
by Casey500
August 19, 2020
Jean Dalomba was my salesman and he went above and beyond to get me what i needed to get my vehicle. He is such a kind, polite and caring and very knowledgeable guy that made sure everything was to my liki to get me what i needed to get my vehicle. He is such a kind, polite and caring and very knowledgeable guy that made sure everything was to my liking.I would highly recommend him and I would have him again as my sales person again More
by dml01604
Employees Worked With
August 19, 2020
Great experience buying 2018 Chev Traverse this week!! Sam Santrisi was a huge help answering all my questions and making a stressful process much more enjoyable! Sam's interpersonal skills put me at ea Sam Santrisi was a huge help answering all my questions and making a stressful process much more enjoyable! Sam's interpersonal skills put me at ease and I truly enjoyed getting to know him! Will definitely recommend Imperial to anyone in the market for a car. Must also mention Finance Manager Omar....his dry wit had me laughing through out the signing process and again made the process much more enjoyable! More
by Nancy B
August 19, 2020
My sales man Jean Dalomba was great to deal with. No pressure and a gentleman. my vehicle was ready on time and deliveard in in very clean conditon. A pleasure to deal with Jean. will be a returning cus pressure and a gentleman. my vehicle was ready on time and deliveard in in very clean conditon. A pleasure to deal with Jean. will be a returning customer in future. More
by jimscungio
August 15, 2020
Ahmad Al-Jallad Amazing and Professional! Ahmad Al-Jallad What can I not say about this amazing man! He walked me through the total finance part. I am a professional and saw in him that he kno Ahmad Al-Jallad What can I not say about this amazing man! He walked me through the total finance part. I am a professional and saw in him that he knows his job inside and out. He is an asset to Imperial Chevrolet! I will ask to work with him again as he goes the distance to get what you deserve. More
by barseno14
August 15, 2020
Bought a new 2020 Chevy Silverado 2500hd from salesman Paul macchi And I have to say this guy is a straight to point person. Handled everything like a true professional I would highly recommend him an Paul macchi And I have to say this guy is a straight to point person. Handled everything like a true professional I would highly recommend him and his dealership to anyone. Everything went smoothly from the time I met him till the delivery. Thank you. More
by Runner44o
Employees Worked With
August 15, 2020
I had a great experience. I had a great experience dealing with Paul. I will go back in the future and buy another car for my wife. I will deal with Paul again. I had a great experience dealing with Paul. I will go back in the future and buy another car for my wife. I will deal with Paul again. More
by bobandbev1
August 12, 2020
Worked with Paul Macchi and had a great experience from start to finish. Paul was knowledgeable and very fair, pleasure to work with. Will be coming back next time I need to purchase or lease a vehicle. start to finish. Paul was knowledgeable and very fair, pleasure to work with. Will be coming back next time I need to purchase or lease a vehicle. More
by efajardo09
