Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
October 17, 2020
Craig wilgawas excellent. Highly recommend to anyone looking for a vehicle. Very professional and was willing to work above and beyond to get the deal I wanted done. Great looking for a vehicle. Very professional and was willing to work above and beyond to get the deal I wanted done. Great More
by Whalacy Cabral
Employees Worked With
October 15, 2020
Erik Stolberg was excellent. Highly recommend to anyone looking for a vehicle. Very professional and was willing to work above and beyond to get the deal I wanted done. Great experience looking for a vehicle. Very professional and was willing to work above and beyond to get the deal I wanted done. Great experience More
by jason.oneill.jo
Employees Worked With
Erik Stolberg
October 15, 2020
I had a great experience at Imperial Chevrolet. Jean was assisting us; he was very charismatic and answered all of our questions. Ultimately, he made the experience of buying a new car very easy and stress assisting us; he was very charismatic and answered all of our questions. Ultimately, he made the experience of buying a new car very easy and stress free. Once we went to financing, Elias was also very charismatic and he allowed me to ask as many questions as I needed to and addressed all of my hesitations and concerns. This experience left me feeling like I got a great deal. More
by Stacey
October 14, 2020
BEST EXPERIENCE I EVER HAD PURCHASING A CAR....ETHEN WAS WONDERFUL AND KNOWLEDGABLE ABOUT I WHAT I WANTED..NO PRESSURE..WHICH WAS I WAS LOOKING FOR.. KEEP HIM.HES A GEM WONDERFUL AND KNOWLEDGABLE ABOUT I WHAT I WANTED..NO PRESSURE..WHICH WAS I WAS LOOKING FOR.. KEEP HIM.HES A GEM More
by jimroro
Employees Worked With
Ethan Campbell
October 13, 2020
I have loved dealing with Imperial for years now. I always check here first and always end up making a deal with them. These guys are great, knowledgeable, friendly and they really go out of their way always check here first and always end up making a deal with them. These guys are great, knowledgeable, friendly and they really go out of their way to help you out. Have purchased several cars here, have service done here and I will definitely be back when the time comes again for service or sales. I could not be happier. More
by R.M.
Employees Worked With
Other Employees :
Aaron Jacobs
October 13, 2020
5 stars isn’t enough. Ethan and Imperial Chevy is as good as the reviews say. From Lisa at the call center to Ethan helping my wife and I find our 2020 Tahoe, to Elias Chahwan in financing, it couldn’t have as the reviews say. From Lisa at the call center to Ethan helping my wife and I find our 2020 Tahoe, to Elias Chahwan in financing, it couldn’t have been a better experience. Ethan was fantastic. Very polite, and very knowledgeable. Our test drive took longer than it did to finance and sign the paperwork. Can’t wait to pick up our Tahoe on Friday. HIGHLY RECOMMENDED More
by David M.
October 13, 2020
Ethan was awesome makes you feel right at ease.Hewas very knowledgeable about the vehicle I was looking at knew everything about it. I would go back and deal with Ethan and Imperial Cars again! knowledgeable about the vehicle I was looking at knew everything about it. I would go back and deal with Ethan and Imperial Cars again! More
by Deb D
Employees Worked With
Ethan Campbell
October 12, 2020
Paul Macchi put my wife and I at ease with his genuine and caring demeanor. Always the gentleman, he expressed sincere interest in our family and our desires for a safe and reliable automobile, showing us and caring demeanor. Always the gentleman, he expressed sincere interest in our family and our desires for a safe and reliable automobile, showing us many options before we made our choice. More
by john.trainor
Employees Worked With
October 08, 2020
Went in to check out a Chevy Trax I had found online. Met with Paul Macchi that afternoon to see what was available, and test drive one. Paul was very friendly and easygoing, and helpful with what I was inte with Paul Macchi that afternoon to see what was available, and test drive one. Paul was very friendly and easygoing, and helpful with what I was interested in. After taking a test drive, we talked about options and financing; that same afternoon I drove home in my new vehicle! No pressure, no gimmicks, very straightforward with everything. If you are looking for a new car, go see Paul at Imperial! More
by mltella
