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Imperial Chevrolet
Mendon, MA
1,310 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,310 reviews
November 15, 2020
After some issues with a vehicle that was not up to expectations, Brad and Celio made things right. Craig was very helpful also with our sale. expectations, Brad and Celio made things right. Craig was very helpful also with our sale. More
by margek50
November 15, 2020
They were very professional and very knowledgeable. Made me feel very comfortable throughout the whole process. I would definitely buy there again! It was a great experience me feel very comfortable throughout the whole process. I would definitely buy there again! It was a great experience More
by Tmorse8585
November 15, 2020
Paul was OUTSTANDING from meeting him to driving off in my New to me GMC Sierra. He was not like the typical USED CAR salesmen he’s a real guy doing his best to get his customer what they NEED not just try my New to me GMC Sierra. He was not like the typical USED CAR salesmen he’s a real guy doing his best to get his customer what they NEED not just trying to make a sale. A real gentleman!!!! More
by Lee
Employees Worked With
November 10, 2020
Ahmed & JD - Both worked very well together - very professional - no pressure - listened to my needs - showed my cars I could afford. Highly recommend this dealership. professional - no pressure - listened to my needs - showed my cars I could afford. Highly recommend this dealership. More
by ANNETTE KARAGEORGE-METRICK
November 09, 2020
In dealing w/ the sales staff (must importantly the Sales Mgr. Brad Mancini), I was very pleased w/ the patience and willingness to help find the best value for my money. Brad and Pedro were very pleasant an Mgr. Brad Mancini), I was very pleased w/ the patience and willingness to help find the best value for my money. Brad and Pedro were very pleasant and professional to deal with and I will be sure to visit them first the next time I'm in the market for a new vehicle. More
by maduarte21
November 07, 2020
Out of all the Chevrolet dealerships that I've visited in my quest to find a Colorado truck by far this dealership satisfied me the most with the availability of their inventory and the quality of their sale my quest to find a Colorado truck by far this dealership satisfied me the most with the availability of their inventory and the quality of their salespeople advising me on the availability of the vehicle that I was looking for. More
by bjmillard
Employees Worked With
Ethan Campbell
November 05, 2020
Paul did a great job helping me out very kind and helpful . I would go back to him again love my Buick thanks Paul .chris helpful . I would go back to him again love my Buick thanks Paul .chris More
by Chrisleahy42
November 04, 2020
I had Matt Springston as my sales consultant and he was awesome! He was not pushy at all. He helped us save money, and was super sweet. He was very knowledgeable to the questions we asked him. I had two yo awesome! He was not pushy at all. He helped us save money, and was super sweet. He was very knowledgeable to the questions we asked him. I had two young kids with me as well and he was understanding and patient with all of that. In the future when I’m ready for a new car, I will definitely go back to imperial and I will also look for Matt again! Not only was matt fantastic the whole team was! Matt made a very stressful situation into a positive one. More
by Victoria_colleton
Employees Worked With
November 04, 2020
This was our fourth vehicle purchase with Imperial in Mendon. I’ll be honest.. I swore I wouldn’t return to this dealership as every time we are there it’s for hours and something always gets messed up. Mendon. I’ll be honest.. I swore I wouldn’t return to this dealership as every time we are there it’s for hours and something always gets messed up. This visit was no different, yet my husband insisted on buying a pick up truck a great salesperson named Shawn showed him. Without going into the whole experience, Shawn went above and beyond to make me happy..( yes, the wife of man wanting the puck up truck) Shawn kept such composure during a couple down right outbursts I felt needed expressing. Although we don’t have the pick up truck yet, we feel by Friday we should be all set. PLEASE extend a HUGE Thank you to Shawn from us for truly being the only reason we didn’t walk out of the showroom. Brad surly did his best too. It was an experience yet again at this dealership. Susan Lewis More
by Shopmom21
November 03, 2020
I have been dealing with mo for many years now, he made sure I got exactly what I wanted, couldn’t be happier. Omar makes the finance part a breeze, would never go anywhere else, and service there is great sure I got exactly what I wanted, couldn’t be happier. Omar makes the finance part a breeze, would never go anywhere else, and service there is great, highly recommend. More
by Gaildj
