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Imperial Chevrolet
Mendon, MA
1,310 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,310 reviews
December 16, 2020
Purchased a 2016 Chevy Trax. I was nervous about buying a car let alone a used car but it was in excellent condition and JD made it the easiest car buying experience I have ever had. He had all the cars I wa car let alone a used car but it was in excellent condition and JD made it the easiest car buying experience I have ever had. He had all the cars I wanted to test drive lined up and ready to go as soon as I arrived. He answered all my question, was very knowledgeable, and personality was top notch. I will definitely be returning. More
by scollins9179
Employees Worked With
December 12, 2020
I just recently purchased a 2021Chevy Trailblazer from Jomar Deleon he accommodated me in all ways.I told him what I wanted in the Suv and he went above and beyond. JD then sent me to see Elias Chahwan to Jomar Deleon he accommodated me in all ways.I told him what I wanted in the Suv and he went above and beyond. JD then sent me to see Elias Chahwan to fill out my paperwork to purchase and also was very accommodating.Great place to purchase a car. Fourth car I have purchased there. Would highly recommend this dealership. More
by Prince2020
December 05, 2020
The staff are friendly and knowledgeable. Shawn Frazier was truly helpful and I will be returning to buy all future cars from him. Keep up the good work. was truly helpful and I will be returning to buy all future cars from him. Keep up the good work. More
by Traceyac8
Employees Worked With
December 04, 2020
Brad went above and beyond to assist me in purchasing a new vehicle, he found out we lived fairly close to one another and even offered to deliver the title to me if wanted to get me in the seat ASAP! Ther new vehicle, he found out we lived fairly close to one another and even offered to deliver the title to me if wanted to get me in the seat ASAP! There is nothing these guys won’t do to help, I couldn’t have asked to deal with a better team! More
by Black_Hammer
November 28, 2020
Louis was great!! No pressure.very easy transaction. Would definitely use them again!! I never experience such an easy lease before in my life. It was so fast and financial department was very fast too. Would definitely use them again!! I never experience such an easy lease before in my life. It was so fast and financial department was very fast too. They didn’t keep you waiting for hours ! Highly recommend them. More
by Mcepp1
Employees Worked With
November 24, 2020
Paul Macchi was OUTSTANDING. He made our car buying experience stress free and was truly genuine in helping my wife and I feel comfortable about our next car purchase. I'd highly recommend Paul to anyo experience stress free and was truly genuine in helping my wife and I feel comfortable about our next car purchase. I'd highly recommend Paul to anyone looking for a new/used vehicle. More
by Evan
Employees Worked With
November 20, 2020
I worked with Ethan to get a used truck for myself..process was quick and easy..Great selection of trucks to look at on the lot.. myself..process was quick and easy..Great selection of trucks to look at on the lot.. More
by Abramoscott0
November 20, 2020
We had a terrific experience with Craig Wilga at Imperial. Not your "typical" sales guy:) Really took the time to figure out what we wanted and when we couldn't come to terms on the first deal, less Imperial. Not your "typical" sales guy:) Really took the time to figure out what we wanted and when we couldn't come to terms on the first deal, less than :20 minutes later he found us an even better alternative at the price we wanted. A great guy with a very down to earth approach. Patient and not pushy. We've bought several cars over the years but this is our 2nd from Imperial and we're really happy with the whole experience. Thank you, Craig! More
by sheila65
Employees Worked With
November 18, 2020
Firas Ektillah was a wonderful salesman he really helped my dad out with his first purchase of a new vehicle I highly recommend him.your forever customer Russ Clemons... my dad out with his first purchase of a new vehicle I highly recommend him.your forever customer Russ Clemons... More
by Russ Clemons
Employees Worked With
November 16, 2020
I bought a new truck from imperial cars. The sales manager Brad Mancini was great straightforward gave me an excellent deal. overall great place to go to. I would highly recommend them. manager Brad Mancini was great straightforward gave me an excellent deal. overall great place to go to. I would highly recommend them. More
by Dennis lawson
