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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
December 31, 2020
Purchased a Colorado from Imperial a few weeks back. My transaction with Eric Stolberg could not have gone any better. He was knowledgeable on the truck and got me from A-Z within just a couple hours. I ap transaction with Eric Stolberg could not have gone any better. He was knowledgeable on the truck and got me from A-Z within just a couple hours. I appreciate the follow up after sale making sure I am comfortable with all the new features, highly recommend you go see Eric and Imperial for your next purchase More
by BIGcoloradoGUY
Employees Worked With
Eric Stolberg
December 31, 2020
We were very pleased with our experience buying a new car through Shawn at Imperial. In particular, we appreciated his upbeat and kind personality. We would definitely recommend working with Shawn. through Shawn at Imperial. In particular, we appreciated his upbeat and kind personality. We would definitely recommend working with Shawn. More
by juliannencamara
Employees Worked With
December 22, 2020
I was very happy with the service. Paul Macchi was a great guy, very helpful. The process was quick and I found a nice car. great guy, very helpful. The process was quick and I found a nice car. More
by Kelsry6
December 19, 2020
Good deals. I bought my second truck in three years there. I purchased both from the same salesman, Jean. Jeans a great salesman and a nice guy. I have my truck serviced there and everyone is very prof there. I purchased both from the same salesman, Jean. Jeans a great salesman and a nice guy. I have my truck serviced there and everyone is very professional. More
by WalterLew
Employees Worked With
December 18, 2020
Good buying experience at Imperial Chevrolet I would highly recommend Shawn as he is very professional and a great guy to buy a vehicle from highly recommend Shawn as he is very professional and a great guy to buy a vehicle from More
by nick b
Employees Worked With
December 17, 2020
Paul Macchi made my car buying experience terrific. He was not pushy and in my face he worked with me and was patient as I took my time trying to decide which car was best for my family. My husband is di was not pushy and in my face he worked with me and was patient as I took my time trying to decide which car was best for my family. My husband is disabled and Paul was so helpful as we took the time trying to test cars that would make transfers easy from the wheelchair to the car. Paul even drove cars to us so we did not have to get back in the car each time we wanted to test a different car. I Highly recommend working with Paul on your next car! Then when it came time to financing Ahmad Al-Jallad was very patient as I asked a million questions and had him run numbers with different options. He was respectful of my wishes to limit creditor inquiries to reduce impact on my credit! Both of these gentlemen were extremely helpful and made my car buying experience a good one. More
by Happy Customer
December 16, 2020
After doing a bit of research, I discovered it shouldn't take all that long after the paperwork is signed and negotiations are complete to drive home your new vehicle. However the Imperial Dealership seems take all that long after the paperwork is signed and negotiations are complete to drive home your new vehicle. However the Imperial Dealership seems to be in no rush. Whether it's the inefficiencies of the business or the slow moving salesmen, there is really no good excuse for waiting over a week (and getting the runaround) after being told you would have it in 2-3 days. Would not recommend if you have an appreciation for honesty and timeliness. Oh, and see all these great reviews? Well bribing with free oil changes seems to help their cause. :) More
by Fifoe12
Employees Worked With
December 16, 2020
Purchased a 2016 Chevy Trax. I was nervous about buying a car let alone a used car but it was in excellent condition and JD made it the easiest car buying experience I have ever had. He had all the cars I wa car let alone a used car but it was in excellent condition and JD made it the easiest car buying experience I have ever had. He had all the cars I wanted to test drive lined up and ready to go as soon as I arrived. He answered all my question, was very knowledgeable, and personality was top notch. I will definitely be returning. More
by scollins9179
Employees Worked With
December 12, 2020
I just recently purchased a 2021Chevy Trailblazer from Jomar Deleon he accommodated me in all ways.I told him what I wanted in the Suv and he went above and beyond. JD then sent me to see Elias Chahwan to Jomar Deleon he accommodated me in all ways.I told him what I wanted in the Suv and he went above and beyond. JD then sent me to see Elias Chahwan to fill out my paperwork to purchase and also was very accommodating.Great place to purchase a car. Fourth car I have purchased there. Would highly recommend this dealership. More
by Prince2020
December 05, 2020
The staff are friendly and knowledgeable. Shawn Frazier was truly helpful and I will be returning to buy all future cars from him. Keep up the good work. was truly helpful and I will be returning to buy all future cars from him. Keep up the good work. More
by Traceyac8
Employees Worked With
