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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

December 17, 2020

Paul Macchi made my car buying experience terrific. He was not pushy and in my face he worked with me and was patient as I took my time trying to decide which car was best for my family. My husband is di More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

After doing a bit of research, I discovered it shouldn't take all that long after the paperwork is signed and negotiations are complete to drive home your new vehicle. However the Imperial Dealership seems More

by Fifoe12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Phaneuf
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

Purchased a 2016 Chevy Trax. I was nervous about buying a car let alone a used car but it was in excellent condition and JD made it the easiest car buying experience I have ever had. He had all the cars I wa More

by scollins9179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdullah Janoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

I just recently purchased a 2021Chevy Trailblazer from Jomar Deleon he accommodated me in all ways.I told him what I wanted in the Suv and he went above and beyond. JD then sent me to see Elias Chahwan to More

by Prince2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdullah Janoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mancini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Wallace
December 05, 2020

The staff are friendly and knowledgeable. Shawn Frazier was truly helpful and I will be returning to buy all future cars from him. Keep up the good work. More

by Traceyac8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Brad went above and beyond to assist me in purchasing a new vehicle, he found out we lived fairly close to one another and even offered to deliver the title to me if wanted to get me in the seat ASAP! Ther More

by Black_Hammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Evans
November 28, 2020

Louis was great!! No pressure.very easy transaction. Would definitely use them again!! I never experience such an easy lease before in my life. It was so fast and financial department was very fast too. More

by Mcepp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Natanel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2020

Paul Macchi was OUTSTANDING. He made our car buying experience stress free and was truly genuine in helping my wife and I feel comfortable about our next car purchase. I'd highly recommend Paul to anyo More

by Evan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

We had a terrific experience with Craig Wilga at Imperial. Not your "typical" sales guy:) Really took the time to figure out what we wanted and when we couldn't come to terms on the first deal, less More

by sheila65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

I worked with Ethan to get a used truck for myself..process was quick and easy..Great selection of trucks to look at on the lot.. More

by Abramoscott0
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Campbell
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