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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
January 20, 2021
I had a great experience at Chevy Omar was very nice and very helpful answers any questions I had will definitely be back. Also Ethan was very helpful and very easy to stay in contact with thank you. very helpful answers any questions I had will definitely be back. Also Ethan was very helpful and very easy to stay in contact with thank you. More
by Greg Thomas
January 19, 2021
I am behond pleased with the professionalism and attitude through the whole car buying experience. Saying I am pleased with my purchase and with the staff is an understatement. From the time I walked onto th through the whole car buying experience. Saying I am pleased with my purchase and with the staff is an understatement. From the time I walked onto the lot until the time I left I had nothing but a great experience. Dave Capuzziello and Ahmad Al-Jallad were the most professional and caring individuals. They made sure that I was getting the best vehicle for the best price. I will be always come back for my car buying needs and will refer anyone who is looking for a car. More
by BradyMac
January 18, 2021
Came in today looking for a specific vehicle and had the pleasure of working with Paul Macchi. This was my first car purchase and he made me feel like I was at home and was very patient with me which was gr pleasure of working with Paul Macchi. This was my first car purchase and he made me feel like I was at home and was very patient with me which was great compared to other dealers I’ve visited! I would definitely recommend Paul and Imperial to all family, friends and anyone in the market! More
by giovannaarcudi
Employees Worked With
January 18, 2021
Worked with Ryan and Ahmad. Great experience, not my first rodeo either. Everything went smoothly start to finish. Will be purchasing from here again I'd say the whole thing was akin to getting well sea first rodeo either. Everything went smoothly start to finish. Will be purchasing from here again I'd say the whole thing was akin to getting well seasoned dry wood and putting it into a wood burning stove. The gentle crackling of the wood as it surrenders to the flames and the radiant warmth enveloping you like a warm hug. After I left the place I felt as though I could fly, but ever better than that I got to drive my newly acquired vehicle. The place was very clean as well, no one asked me for a cigarette or a dollar as I enter which is always appreciated. I used the public bathroom there very clean and smelled nice. The WiFi service was good, one of the few places I've been to where the guest network worked. More
by Indisputable Nuggetmaster
January 16, 2021
Had a great experience with Ethan and Elias, they were both very knowledgeable and great to work with. Thank you Ethan Campbell and Elias Chahwan. both very knowledgeable and great to work with. Thank you Ethan Campbell and Elias Chahwan. More
by John
January 15, 2021
Worked with Ryan and Elias. It was quick. It was easy. They had exactly what I was looking for. Ask for Ryan for a no pressure buying experience. They had exactly what I was looking for. Ask for Ryan for a no pressure buying experience. More
by Coady
January 14, 2021
It was my 1st time in Imperial Chevrolet and i was very satisfied by both agent who took care of me, specially the Financial Manager his name is Ahmad Al-Jallad. Very funny, enthusiastic, friendly but most satisfied by both agent who took care of me, specially the Financial Manager his name is Ahmad Al-Jallad. Very funny, enthusiastic, friendly but most important he got me a great deal on my new acquisition. More
by Vanessa
January 13, 2021
Truly one of the worst dealerships I’ve ever had to deal with. The whole sales approach and closing of the sale was an awful experience. Also, The service center at the dealership is a complete cluster. I with. The whole sales approach and closing of the sale was an awful experience. Also, The service center at the dealership is a complete cluster. I highly suggest bringing your vehicle to another dealership to be serviced rather than using this place More
by Joe.bisceglia
January 10, 2021
I had a great experience at Imperial Chevy. I purchased a used Cruze through a buyback promotion. Ethan is super friendly and worked hard to get me into a car that fits me. My financial situation could hav a used Cruze through a buyback promotion. Ethan is super friendly and worked hard to get me into a car that fits me. My financial situation could have been a great challenge but, if it was I have no idea. I ended up with a newer car AND a lower monthly payment. More
by Ambroom
January 10, 2021
Paul Macchi was very professional and knowledgeable. He helped us purchase a 2014 Chevy Cruze with ease and stress free. Very happy with the service we received from Paul. helped us purchase a 2014 Chevy Cruze with ease and stress free. Very happy with the service we received from Paul. More
by klp1274
