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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

January 28, 2021

Very pleased with cost of my new Chevy Trax . The inventory to select from was larger than I expected. I thought the cost of a vehicle service contract (optional) was a little on the high side but s More

by mushieri
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : unknown
January 26, 2021

Can't say enough good things. I just purchased a 2019 Tahoe from Imperial. Awesome people. Awesome service. Made me a believer and a new customer of the Imperial family. Will definitely be back for servi More

by Joe L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Very pleased overall with my experience at Imperial Chevy. Paul Macchi and Celio Melicio were a pleasure to work with. Excellent service and no complaints More

by EPPA2100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waseem Mutair
January 24, 2021

We had a great experience with Mr. Macchi and the team at Imperial. From the initial interaction to leaving with our Tahoe, the whole process was great! More

by pedersenkrystal
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

I purchased a car last May and was told that I would receive a free oil change if I left the salesman a good review, well they failed to keep there and of the deal along with not sending the $100.00 fin More

by christopherstrom_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Macchi
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

I had a great experience at Chevy Omar was very nice and very helpful answers any questions I had will definitely be back. Also Ethan was very helpful and very easy to stay in contact with thank you. More

by Greg Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Campbell
January 19, 2021

I am behond pleased with the professionalism and attitude through the whole car buying experience. Saying I am pleased with my purchase and with the staff is an understatement. From the time I walked onto th More

by BradyMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Capuzziello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2021

Came in today looking for a specific vehicle and had the pleasure of working with Paul Macchi. This was my first car purchase and he made me feel like I was at home and was very patient with me which was gr More

by giovannaarcudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2021

Worked with Ryan and Ahmad. Great experience, not my first rodeo either. Everything went smoothly start to finish. Will be purchasing from here again I'd say the whole thing was akin to getting well sea More

by Indisputable Nuggetmaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lukas Mariane
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2021

Had a great experience with Ethan and Elias, they were both very knowledgeable and great to work with. Thank you Ethan Campbell and Elias Chahwan. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Sican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Campbell
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