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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

February 06, 2021

I love this place and everyone in it, especially our sales guy. Uzair Ayaz. Because he was very very patient and very helpful. Considering the amount of time we were there and he didn't even show any f More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
February 05, 2021

We had a great experience at Imperial Chevrolet while purchasing a vehicle for our growing family. Our salesperson, Shawn, listened to our specific needs and showed us multiple vehicles that matched our More

by AmyHalkett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

I came to Imperial Chevy for a very specific car in mind. Ethan C. went beyond his duties to be readily available to answer my questions throughout the days leading up to the vehicle pickup and Ahmad A. made More

by francky3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waseem Mutair, Ethan Campbell
February 03, 2021

It was a pleasure doing business with Paul Macchi he was kind considerate helped me with everything I needed put me on a nice truck and then gave me a good deal I recommend him to anybody that I know to sel More

by garymacintyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

I wouldn’t recommend imperial Chevy! In the past two months I have bought two cars from this dealership, the first one I drove home to have the brake caliper seize on me and catch on fire.. so much for More

by ian_stiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Frasca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lukas Mariane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Foley, Waseem Mutair
February 01, 2021

Our salesperson Paul, Sales Manager Brad and finance Manager Elias were great to deal with! They were friendly and informative and not pushy which we loved. They put us in the vehicle that met our nee More

by todsheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

I went to Imperial to see the Chevy Spark but truly not knowing exactly what I was looking for. Shawn was extremely kind and patient in helping me find the right fit. He even went above and beyond, taking More

by Kaley Brummet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Imperial Chevrolet responded

Thank you Kaley for the wonderful recommendation of your Imperial Experience working with Shawn, Elias and Dave. We appreciate it and are glad to have you as a customer. We'll be here for anything you may need but for now wishing you many happy miles in your new Spark. Sincerely, Michael Penner General Manager Imperial Cars Chevrolet, Ford, Chrysler Dodge Jeep Ram, Hyundai, Genesis, Toyota

January 29, 2021

Dave from Chevrolet is the absolute best. He has made any car purchase or service experience very easy for my family and I. I highly recommend him for anyone he is a true professional. Elias Giokas More

by EG35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

The Imperial team went above and beyond to make this the best buying experience. Craig, Brad and Eli jumped through hoops to put this deal together for us and it went seamlessly. Being from out of state th More

by lcamire1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

My experience with Imperial was second to none. The salesman, Mo, made me feel like I was the only customer in the place even though it was very busy. After test driving several cars, he was also able More

by johnfspera30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Alomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Wallace
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