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Imperial Chevrolet
Mendon, MA
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
February 28, 2021
I have bought over 25 vehicles in my life from dealers all over the country and local ones. This is by far the worst, most dishonest and careless dealership I have ever been to. I live 2 hours away, so all over the country and local ones. This is by far the worst, most dishonest and careless dealership I have ever been to. I live 2 hours away, so wanted to make sure everything was right before I drove all the way there. I spoke with 2 internet sales representatives, one told me he was the manager. I explained the price I saw ON THERE OWN WEBSITE and that I want to be sure that was the correct pricing, etc. they both told me yes that was the price and the incentives were available to me. I made an appointment and did the 2 hour drive. I got there and was handed off to a new salesman, not the sales manager I was told to speak with. This salesman proceeded to tell me the price was 4 thousand dollars higher than what I had already verified before the trip. He also gave me a value for my trade, but told me the trade incentive wasn't available to me because it "wasn't really a trade" since they were going to send it to auction. I was blown away and shocked at the complete false advertising they listed on their website, the complete lack of communication between internet sales and in person sales. I will never return to this dealer and will tell every person I meet about their lies and corruption online. DO NOT BUY FROM IMPERIAL! More
by NHLAW
Employees Worked With
February 27, 2021
Elias was very helpful he definitely hooked me up and got me the best rate possible was extreme friendly and he helped both me and my girlfriend finance 2 trucks amazing to work with. me the best rate possible was extreme friendly and he helped both me and my girlfriend finance 2 trucks amazing to work with. More
by Devinsaunders
February 27, 2021
Craig was amazing he helped me and my girlfriend both get our dream trucks was extremely helpful and knowledgeable and honest. I would only buy a vehicle from Craig and would only use Elias chahwan for finan our dream trucks was extremely helpful and knowledgeable and honest. I would only buy a vehicle from Craig and would only use Elias chahwan for finance. More
by Devinsaunders
February 26, 2021
We had a great experience at the dealership but our interaction with Paul made it even better! From the beginning of our interaction Paul was attentive, patient and and extremely helpful in making sure interaction with Paul made it even better! From the beginning of our interaction Paul was attentive, patient and and extremely helpful in making sure he found the ideal car that not only fit our criteria but our budget. We would highly recommend Paul as your next car dealer at Imperial Chevrolet and we will definitely be returning to see him when we purchase our next vehicle in the future! More
by jaredw
Employees Worked With
February 25, 2021
Richard is amazing! He was very helpful and put me in the perfect car! He made sure I was comfortable and gave great recommendations. I highly recommend working with Richard. perfect car! He made sure I was comfortable and gave great recommendations. I highly recommend working with Richard. More
by connollycasey21
February 21, 2021
Paul was hands down the best salesman we could have asked for. He made the buying process stress-free and was always very relaxed. We never felt pressured and overall had a great buying experience. We would for. He made the buying process stress-free and was always very relaxed. We never felt pressured and overall had a great buying experience. We would highly recommending visiting Paul at Imperial Chevrolet in Me don, we definitely will be back when we buy our next car! More
by nicole2192021
February 19, 2021
Went in and came out with my the best car I could have asked for. A great and exciting experience for a great price. Couldn't be happier. asked for. A great and exciting experience for a great price. Couldn't be happier. More
by aporter
Employees Worked With
February 17, 2021
Hands-down the best experience I’ve had purchasing a vehicle! Shawn was a stand-up guy and did a great job taking care of me and making my experience an enjoyable one. Everything was handled quickly and vehicle! Shawn was a stand-up guy and did a great job taking care of me and making my experience an enjoyable one. Everything was handled quickly and efficiently and the atmosphere was welcoming and fun the whole way through. More
by jpedersen
February 07, 2021
Ethan was great to work with along with Eli and Celio. He got me set up for the test drive, and I was able to get the car for the price I wanted as well as the trade in value that I asked for. Out of al He got me set up for the test drive, and I was able to get the car for the price I wanted as well as the trade in value that I asked for. Out of all the cars I have purchased this was by far the best experience I have ever had. Was in and out of the dealership in less than two hours with my new car! More
by Huntley2128
