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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
May 15, 2021
Sales and service were outstanding. Imperial showroom was clean and neat, sales personal were friendly and helpful, I would recommend to anyone'. Thank you, I love my new car clean and neat, sales personal were friendly and helpful, I would recommend to anyone'. Thank you, I love my new car More
by mary_balian
Employees Worked With
sam santrisi
May 12, 2021
They've help me and my family get a great car for a great price, they were super friendly, highly recommend this place! Very happy! price, they were super friendly, highly recommend this place! Very happy! More
by sebastian santos
Employees Worked With
May 10, 2021
We went over to Imperial Chevrolet to finish up a deal made at Imperial Chrysler. It was late Friday night and I had my two tired kids and wife. Eli was the only one left at the dealer. This guy was am made at Imperial Chrysler. It was late Friday night and I had my two tired kids and wife. Eli was the only one left at the dealer. This guy was amazing. He gave my kids the ukulele in his office and had them jam out while he sped through the paperwork at record speed. I showed him my pre-approved financing and he made it his mission to beat it, and he did by 1/2%. He explained the pros and cons to each add on very well, but wasn't pushy when declined. We had a unique situation and he worked with us to make sure we could finish up everything and drive the new truck home that night. He was a delight to work with and would recommend to anyone. More
by Natrose
Employees Worked With
May 05, 2021
This dealership is amazing! Unbelievable selection and too notch customer service! Jean helped me with my Hundai Elantra and kept me informed every step of the process! Look forward to working with them a too notch customer service! Jean helped me with my Hundai Elantra and kept me informed every step of the process! Look forward to working with them again! More
by dan.irish77
Employees Worked With
May 02, 2021
Dealership did a great job and the experience was stress free. Imperial has a vast selection of vehicles which gave me plenty of options to choose. Salesman were very straightforward and helpful free. Imperial has a vast selection of vehicles which gave me plenty of options to choose. Salesman were very straightforward and helpful More
by ryanr107
May 01, 2021
Paul was great to deal with. He got me the car that I wanted and I am very happy with it. A nice person to work with. wanted and I am very happy with it. A nice person to work with. More
by Ecrm
April 30, 2021
Firas was an excellent salesman. He went above and beyond what I needed. I would highly recommend him to anyone looking to buy a car. what I needed. I would highly recommend him to anyone looking to buy a car. More
by Matt L
April 28, 2021
Paul Macchi went above and beyond as our saleman for both our truck lease and our Jeep purchase. I highly recommend Paul as a saleman! our truck lease and our Jeep purchase. I highly recommend Paul as a saleman! More
by Charleenharinga
Employees Worked With
April 28, 2021
Craig from Imperial was amazing to work with! We forgot a DVD in our old Tahoe and he delivered it to our home. He offered an extended test drive on our Traverse and was very easy to work with and no pressur DVD in our old Tahoe and he delivered it to our home. He offered an extended test drive on our Traverse and was very easy to work with and no pressure at all. More
by theflower4
Employees Worked With
