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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

May 13, 2024

Terrible place won’t work with the customer, did not update computer software, had me pay for used floor mats, won’t pay to repair the damage they did not vehicle do not use this place More

by Dangiguere12
Sales Price Transparency
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Recommend Dealer
No
Employees Worked With
Ahmad Al-Jallad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lukas Mariane
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

I recently had the pleasure of working with Shawn Frazier at Imperial Chevy and I must say, Shawn truly went above and beyond to ensure I had a great lease-buyout experience. From the moment I stepped ont More

by donahue.mp
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Frazier Uzair Ayaz
April 02, 2024

Lucas was great to deal with. Imperial Chevy was a great place to buy a car. dealership was clean and well decorated. A wonderful place to visit even if your not buying a car. More

by jp06076
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Recommend Dealer
Yes
Employees Worked With
Lou Frasca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lukas Mariane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Sican
March 19, 2024

We worked with Paul Macchi on the purchase of a new Chevy Trailblazer. Paul was very patient answering all our questions thoroughly. He listened to our thoughts then made his own suggestions on possible choi More

by mhudson122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Shawn was very easy to work with. He answers all my question and made what usually can be a less than a pleasant experience seamless, quick and stress free. Very nice working with y More

by Scott
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Recommend Dealer
Yes
Employees Worked With
Sam Santrisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Ken at Imperial Cars is the absolute best! I have had the privilege to work with him twice now, and was super impressed in both purchases. Ken is attentive and so much fun to work with. Ken More

by beautifulinfinity
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Recommend Dealer
Yes
Employees Worked With
Ken Natanel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Worked with Paul Maccchi Great salesman great gentleman.He was a pleasure to work with and he wants you to get the right vehicle and right price More

by bg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Ahmed was wonderful. He went above and beyond to get me into the car I wanted. He did everything he said he was going to do. My car was checked and detailed and ready whe More

by Bharps12
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Recommend Dealer
Yes
Employees Worked With
Ahmed Abdalla
December 27, 2023

Ken and the staff are awesome to work with. In helping me to find the vehicle that works best for me and for financing (with no pressure service). The staff did all the legwork from helping More

by patenaudelinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Natanel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Abdalla; David Tolbert
November 14, 2023

Paul Macchi worked hard to find a car to fit my needs. He also went above and beyond the call of duty to get the vehicle ready in my timeframe. Professional and courteous dealership. More

by chrisack.ca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
4.0
This rating includes all reviews, with more weight given to recent reviews.